Warranty is a joke. I've been using Lowepro Flipside AW 500 series bags for years, on my 4th bag. My last AW500 II bag is about 3 years old and got send to Italy because the bottom was worn out, the s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve been using LowePro lens cases since 2008. I am a wildlife/nature photographer, so having lenses quickly available yet protected is important to me. LowePro’s lens cases allow me to fill both requ... See more
Company replied
I needed a secure way of transporting my Canon R3 and kit. After looking around i felt that this manufacturer provided the right balance of features and most importantly, protection for my kit. Plenty... See more
Company replied
Top notch quality, if the one I use now is any indication. I ordered two new items to serve as backup or replacement for a similar Lowepro belt loop carrying case that I have used daily for 2 years no... See more
Company replied
Company details
Information provided by various external sources
Camera bags, backpacks, and rolling cases to protect and carry photographic and digital devices
Contact info
Italy
- www.lowepro.com
3.9
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
EZ online ordering…
August 5, 2023
Reply from Lowepro
Dear Tom,
thank you so much for taking the time to leave us a review.
It is a pleasure to hear that you are happy with your product.
Thanks a lot and best regards,
Lowepro Team
Reply from Lowepro
Dear Lilley,
thank you for taking the time to leave us a review.
Best regards,
Lowepro Team
Excellent product deliver in double quick time!
Having received a smaller bag with a magazine subscription I sought out a larger bag of a similar design and came across this bag! The price suited me and the delivery time quoted looked good, so I placed the order!
The bag was delivered by courier a couple of days before it was expected, and the quality of the bag is perfect! Well done Lowepro!
July 31, 2023
Reply from Lowepro
Dear customer,
thank you for your nice review!
It is a pleasure for us to hear that you are so happy.
Thanks a lot again and best regards,
Lowepro Team
Quality camera bags and other equipment…
Quality camera bags and other equipment at a reasonable price with very fast delivery. I own six!!
I recently bought a bag from another supplier because it was recommended for my new, large, heavy camera. I really wish I had stuck with Lowepro in a larger size....
July 31, 2023
Reply from Lowepro
Dear James,
thank you so much for taking the time to leave us a review.
We would be glad to assist you again in the future.
Thanks a lot and best regards,
Lowepro Team
It’s just a great camera backpack for…
It’s just a great camera backpack for my Olympus em5 mark 3 and a spare lens
July 24, 2023
Reply from Lowepro
Dear Sir or Madame,
thanks a lot for your kind review.
We are happy to know that the product reflects your needs.
Thanks a lot again and best regards,
Lowepro Team
Reply from Lowepro
Dear customer,
thank you for taking the time to leave us a review.
We are really happy to know your satisfaction
Best regards,
Lowepro Team
Quick service
May 11, 2023
Reply from Lowepro
Dear Customer,
thank you so much for your message! We are really happy to know that you are satisfied.
Best regards,
Lowepro Team
Great padded rucksack
Highly recommend product and company. Slight issue with delivery company, which was fixed promptly.
May 18, 2023
Reply from Lowepro
Dear Marcella,
thank you so much for your review; we are really happy to have helped you.
Thanks a lot and best regards,
Lowepro Team
Reply from Lowepro
Dear Customer,
thanks a lot for your kind review.
We are committed to committed to delivering top-notch service and thank you again.
Best regards,
Lowepro Team
Flipside trek BP 450 AW - Shoulder straps broken
About 5 years ago I bought the Flipside trek BP 450 AW, which is a super practical bag for hiking with camera equipment. It meets all my needs in this regard. However, the shoulder straps now detach from the backpack due to loose stitching, so the backpack cannot be carried anymore. I did not expect this after 5 years, given the high rated quality and durability of Lowepro products and the fact that I did not overload the backpack and mainly used it on holidays. Otherwise, the backpack still functions very well, hardly any tear and wear.
February 13, 2023
Unprompted review
Reply from Lowepro
Dear Customer,
thanks a lot for your review. We kindly suggest you to get in touch with us at the following link:
https://www.lowepro.com/uk-en/customer-service/contact-us/
We would be delighted to better understand your request.
We thank you and look forward to your feedback.
Best regards,
Lowepro Team
The RunAbout is the perfect Daypack
The RunAbout is the perfect Daypack. Nice size, not too small and not too large.
What really sets it apart is its unique ability to open not just from the top, but importantly, length wise through the zipper against your back. Getting into it this way makes it so very simple and convenient to access things quickly without digging through everything from the top!
April 12, 2023
Reply from Lowepro
Dear John,
thanks a lot for your detailed review. We are happy to read that you found the perfect backpack for your needs and that you appreciate all its qualities.
Reagrds,
Lowepro Team
Excellent product
Before ordering I looked at the product video which was very helpful. The product is well made, has innovative features, is lightweight (in a good way) and maintains the high standards I have become used to as a Lowepro customer for many years
April 11, 2023
Reply from Lowepro
Dear Michael,
thanks for leaving this review. Our focus is to give to our customers the best purchase experience and we are happy to hear that our videos were helpful in making the right choice.
Reagrds,
Lowepro Team
Great r=Returns Policy
Slight issue with the bag, but the returns service was very smooth
March 29, 2023
Reply from Lowepro
Dear Peter,
thanks a lot for your review.
It is a pleasure to know that everything went smoothly:
Thanks again and best regards,
Lowepro Team
Reply from Lowepro
Dear Jennifer,
thank you for your review. We are happy to know that you found the perfect product for your needs.
We also wish you a lot of fun with Lowepro!
Best regards,
Lowepro Team
Excellent service
Excellent service - an item was missing from the original delivery and they sent a replacement immediately. Can't fault that.
March 29, 2023
Reply from Lowepro
Dear Mick,
thank you for taking the time to leave us a review. We are delighted to know that you are satisfied with our service.
Thanks a lot and best regards,
Lowepro Team
It’s a great product.
March 29, 2023
Reply from Lowepro
Dear Sandy,
thank you for your review; it is a pleasure to know that you are satosfied with our products.
Thanks a lot again and best regards,
Lowepro Team
I am very happy with the purchase of my…
I am very happy with the purchase of my 100mm filter holder case, it has all the features I need, it is good quality and the service from the Lowe pro shop was excellent
March 29, 2023
Reply from Lowepro
Dear Carl,
thanks a lot for your review. We are happy to know that you found the perfect product and wish you a lot of fun with Lowepro!
Thanks again and best regards,
Lowepro Team
Shipped very quickly
March 16, 2023
Reply from Lowepro
Dear customer,
thank you for your review; your opinion is essential for us.
Thanks again and best regards,
Lowepro Team
Faulty item, and not very helpful customer service
Purchased a very expensive camera backpack from the website, it came with a small hole in it so I requested a refund. They think it's ok to have me pay for shipping on a faulty item. I contacted customer service and they told me there is nothing they can do.
It really is unacceptable to pass the costs to their customers on faulty items.
March 3, 2023
Unprompted review
Reply from Lowepro
Dear Customer,
Thank you for taking the time to leave us a review.
We are sorry to hear you are unhappy with the service you have received; we value your feedback and want to ensure all our customers receive a great service.
I can see that we have had correspondence with you through our ticketing service and I have your email address from that, I will email you directly to support you in a collection of the bag
Kind regards, UK Customer Service
Reply from Lowepro
Dear Ken,
thank you so much for your review and for your interest in our products. We are really happy to know that you know the perfect product for your needs.
Thank you again and best regards,
Lowepro Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.