Warranty is a joke. I've been using Lowepro Flipside AW 500 series bags for years, on my 4th bag. My last AW500 II bag is about 3 years old and got send to Italy because the bottom was worn out, the s... See more
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See what reviewers are saying
I’ve been using LowePro lens cases since 2008. I am a wildlife/nature photographer, so having lenses quickly available yet protected is important to me. LowePro’s lens cases allow me to fill both requ... See more
Company replied
I needed a secure way of transporting my Canon R3 and kit. After looking around i felt that this manufacturer provided the right balance of features and most importantly, protection for my kit. Plenty... See more
Company replied
Top notch quality, if the one I use now is any indication. I ordered two new items to serve as backup or replacement for a similar Lowepro belt loop carrying case that I have used daily for 2 years no... See more
Company replied
Company details
Information provided by various external sources
Camera bags, backpacks, and rolling cases to protect and carry photographic and digital devices
Contact info
Italy
- www.lowepro.com
3.9
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Bad zip design
This review is for the Lowepro ProTactic 450 AW camera bag.
The pros: it is sturdy and protects your equipment well. Has plenty of space and the laptop compartment is handy.
Con: The design is bad because the zip is almost impossible to open and close when you have kit in the bag - regardless of how much. On every single photoshoot I have, I always struggle with it and always have. I need to use force on it every time and am sure it will break eventually. Sometimes when I have very little time on a shoot, I don't even zip it back up and simply carry the bag open to the next location hoping that none of the items inside the bag will fall out and break.
It is a shame, because it is an expensive bag to have.
I have had several Lowepro camera bags and personal bags which have been good except one waterproof bag - which has a similar problem.
February 8, 2023
Unprompted review
Reply from Lowepro
Sehr geehrter Michael,
vielen Dank für Ihr schönes Feedback; wir sind dafür da, unseren Kunden die beste Unterstützung zu geben.
Wir danken Ihnen noch einmal.
Mit freundlichen Grüßen
Lowepro Team
Reply from Lowepro
Dear Customer,
thank you so much for your review. We are really happy to know that everzthing worked perfectly.
Thank you again and best regards,
Lowepro Team
QUALITY and SERVICEI have purchase them several…
I have purchased from them several times over the years and always have been impressed with their quality and service. Camera bags are super protective and quality construction.
January 10, 2023
Reply from Lowepro
Dear Customer,
thank you for your amazing review.
We wish you a lot of fun with our Lowepro products!
Thanks again and best regards,
Lowepro Team
The size is perfect
The size is perfect, there is enough room for my camera and lenses plus extra for those every day needs while out photographing! I love the side opening to quickly reach my camera. I do wish for more flexibility in setting up the camera compartment; for example, larger velcro patches along the outer walls allowing making your own areas in the compartment.
January 26, 2023
Reply from Lowepro
Dear customer,
thank you for your review. We are really happy to know that you appreciate our effort in creating the best products for our customers.
We thank you once again and remain at your disposal for any further assistance.
Thanks and best regards,
Lowepro Team
LOWEPRO JUST GETS IT!
LOWEPRO JUST GETS IT!
Always a quality product that just does what it is meant to do without "extra stuff" that just gets in the way.
Thanks!
January 8, 2023
Reply from Lowepro
Dear Patricia,
thanks a lot for your nice review. It is a pleasure when our customer appreciate the quality of our products.
Thanks a lot again and best regards,
Lowepro Team
Great for hiking
Service and delivery were prompt. Backpack holds all my camera gear, including my Canon 100-400mm and a water bottle on the belt, great for hikes. Should have done this a long time ago.
December 28, 2022
Reply from Lowepro
Dear customer,
thank you for your nice review. We wish you a lot of adventures and fun with our products!
Thanks again and best regards,
Lowepro Team
Reply from Lowepro
Cher Patrick,
Merci beaucoup pour votre commentaire et votre confiance.
Nous vous remercions encore une fois et nous restons à votre disposition.
Bien cordialement,
Lowepro Team
Dashpoint 20, Slate Grey
Accurate description of product, good delivery and communication of status.
December 2, 2022
Reply from Lowepro
Dear Customer,
thanks for your review. We wish you a lot of adventures with Lowepro!
Thanks again and best regards,
Lowepro Team
The Lowepro Gearup fits my Sony
The Lowepro Gearup fits my Sony, perfectly.
My wish is that you would make a removable strap for the Gearup.
December 12, 2022
Reply from Lowepro
Dear Antonio,
thanks for your review and for your idea; we will share it internally with the responsible colleagues.
Thanks a lot again and best regards,
Your Lowepro Team
Lowepro whistler
PLWUK6000006288
This is a first rate quality item at a real bargain price and delivery was next day, the perfect transaction.
December 3, 2022
Unprompted review
Reply from Lowepro
Dear John,
thank you for your kind review; it is a pleasure to readyour words.
Thanks a lot and best regards,
Your Lowepro Team
retourgabe katastrophe. Nie wieder.
After 2 weeks of contacting and emailing via the dire website I finally received a return label for UPS, who managed to lose the return package. I never received any response from Lowe Pro when I requested that they find the package that they had sent via UPS and paid for. I have never received any refund on the returned goods.
November 20, 2022
Reply from Lowepro
Dear Jonathan,
thanks for your review. We are really sorry for the inconveniences. Please be kindly informed that we will get in touch with you in the next few hours to solve the situation in a timely manner.
Thanks a lot again and best regards,
Your Lowepro Team
Absolutely Satisfied
Reliable order process, fast delivery, especially considering it had to cross inner EU borders twice and all that for a very good price. I'm absolutely satisfied.
October 19, 2022
Reply from Lowepro
Dear Alex,
thanks a lot for your kind review! We are really happy when our customers decide to share their positive experience.
We thank you once again and remain at your disposal.
Best regards,
Consumer Care Videndum Media Solutions
Reply from Lowepro
Dear Sebastian,
thank you for your review; we are delighted to know that our service met your needs.
Thanks a lot and best regards,
Consumer Care Videndum Media Solutions
Quick delivery, great product
Quick delivery, safe packaging, great product, attractive pricing
October 24, 2022
Reply from Lowepro
Dear James,
thanks a lot for taking the time to leave us a review; we are really happy that our service met your expectations.
Thanks a lot again and best regards,
Consumer Care Videndum Media Solutions
Very responsive customer service…
Very responsive customer service helping me to find the right case for my camera!
October 22, 2022
Reply from Lowepro
Dear Todd,
thanks a lot for your nice review; we are really glad to know that thanks to our agents you could find the perfect product for your needs.
We thank you and remain at your disposal.
Best regards,
Consumer Care Videndum Media Solutions
Top notch quality
Top notch quality, if the one I use now is any indication. I ordered two new items to serve as backup or replacement for a similar Lowepro belt loop carrying case that I have used daily for 2 years now (and still use). I don't use it for a camera--it carries my Dexcom G6 Continuous Glucose monitor. The quality of the original is top notch; I am hoping these two new ones (slightly different model) are of equal quality. Service was quick, with the items safely packaged.
August 18, 2022
Reply from Lowepro
Dear Sir or Madame,
thanks for your review; we are happy to know that you found the perfect product for your needs.
Thanks a lot and best regards,
Consumer Care Videndum Media Solutions
Quick delivery
August 28, 2022
Reply from Lowepro
Dear Patrick,
thanks for your kind review. We are happy to know that you received your products in a timely manner.
Thanks again and best regards,
Consumer Care Videndum Media Solutions
Good quality bag!
August 19, 2022
Reply from Lowepro
Dear Toshi,
thanks a lot for your review. We are really happy to know that you found the perfect product for your needs.
Thanks a lot again and best regards,
Consumer Care Videndum Media Solutions
Reply from Lowepro
Dear Sir or Madame,
thanks a lot for your kind review. We are delighted to know that you found the perfect product for your needs.
Thanks a lot again and best regards,
Consumer Care Videndum Media Solutions
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