My delivery was not on the map. The link showed me that I would be third out of three on the docket to be dropped off. Anticipating the obvious problems my location may cause, and because t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very satisfied with my door purchase. Initially uncertain about online system but unable to purchase locally so ordered from LPD Doors. Very simple to order and pay and door delivered three days lat... See more
Company replied
⭐⭐⭐⭐⭐ I work at a merchant and regularly order LPD doors for my clients. The quality is consistently very good, with very few issues. On the rare occasion a problem does arise, it’s dealt with quick... See more
Company replied
Daz the driver & delivery man was an absolute star in bringing my bed up to the 4th floor as I couldn't have done it without him. I had paid the bed company extra for this service but they charge you... See more
Company replied
Company details
Written by the company
With over 40 years of experience, LPD is the UK’s unrivalled leader in sourcing and supplying doors for the domestic market. Still very much a family business, our aim has always been to set the standard in high quality, cutting edge door design in the UK. We strive to maintain our premium, modern and traditional ranges, ensuring we really do have something for everyone. With an ever-expanding customer service team and in house delivery fleet, our commitment to our customers remains as solid as ever. LPD are currently distributing circa 1,000,000 units per annum. We offer an ethical supply chain, meeting all FSC® and PEFC™ requirements. You really can expect more than just the door.
Contact info
Midland Road, LS10 2RJ, Leeds, United Kingdom
- 0113 271 5151
- sales@lpddoors.co.uk
- www.lpddoors.co.uk
4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely driver
Lovely driver , very helpful
Well within the allocated time range
Highly recommended
August 27, 2025
Unprompted review
Reply from LPD Doors
Good Afternoon,
Thank you very much for your great feedback! I'm glad to hear that you were satisfied with your experience and look forward to helping on your next project.
Take care 🙂
Kind regards
LPD Doors
Excellent service & just in a right…
Excellent service & just in a right time , thank you
August 26, 2025
Unprompted review
Reply from LPD Doors
Good Afternoon Soraya,
Thank you very much for your great feedback! I'm glad to hear that you were satisfied with your experience and look forward to helping on your next project.
Take care 🙂
Kind regards
LPD Doors
Alex wasVery helpful and polite .
Alex wasVery helpful and polite .
Very good service
August 25, 2025
Unprompted review
Reply from LPD Doors
Good Afternoon Lorraine,
Please accept my sincerest of apologies for the delay in responding.
Thank you for your lovely comments, these shall be fed through the business for reflection.
Kind regards
LPD Doors
I bought a stable doors style back door…
I bought a stable doors style back door via MKM builders merchants. Within 6 months of it being fitted by a Carpenter with 40 years in the trade, I could see through the side of the window which was factory fitted. LPD doors have basicly said tough.
August 21, 2025
Unprompted review
Reply from LPD Doors
Good morning Stephen,
Please accept my apologies your expectations have not been met, we would be happy to review any request received but cannot promise the decision will change. Can I ask you to reach out to MKM again and ask them to request a review of the complaint.
Thank you
LPD Doors
Reply from LPD Doors
Good morning Moana,
Thank you for your comments, these shall be fed through the business for consideration.
Kind regards
LPD Doors
Very helpful and friendly delivery…
Very helpful and friendly delivery driver.
Left the new door just where I asked and interacted well with my friendly dog!
Thank you.
August 14, 2025
Unprompted review
Reply from LPD Doors
Good Morning Stephen,
Thank you very much for your great feedback! I'm glad to hear that you were satisfied with your experience and look forward to helping on your next project.
Take care 🙂
Kind regards
LPD Doors
I dont know who the driver name was …
I dont know who the driver name was but he rang me a day before it was due and he was very polite so very pleased with the delivery. Thank you LPD doors ref was to kings lynn Norfolk David hawthorne
August 6, 2025
Unprompted review
Reply from LPD Doors
Hello David,
Thank you for your wonderful words, I'll pass on your comments to your driver.
Take care and please do think of us for your next project 🙂.
Regards
LPD Doors
Great delivery driver
My delivery driver was prompt, polite and helpful. A lovely man.
August 6, 2025
Unprompted review
Reply from LPD Doors
Good morning Andrew,
Thank you very much for your great feedback! I'm glad to hear that you were satisfied with your experience and look forward to helping on your next project.
Take care 🙂
Kind regards
LPD Doors
Terrible quality. External door cracked within a week.
My external door developed cracks straight after it was fitted, despite having been treated beforehand. After a lot of effort on my behalf it was eventually replaced. Of course I had to pay for the second fit as well. Customer service is non-existent
August 4, 2025
Unprompted review
Reply from LPD Doors
Good morning Mr Henry.
Thank you for your feedback and comments, these shall be fed back into our business.
I do note that we received contact from yourself back in July which was responded to in a timely manner covering the points raised and gave guidance on how to escalate your concerns through the supply chain, I understand you purchased from privately who in turn had purchased through one of our business partners. Checking the system we have also received contact from our stockist who was used by your joiner and are working together to resolve.
All further communications will follow through the supply chain.
Reply from LPD Doors
Good afternoon Sarah,
Thank you very much for your great feedback! I'm glad to hear that you were satisfied with your experience and look forward to helping on your next project.
Take care 🙂
Kind regards
LPD Doors
Delivered on time and the delivery…
Delivered on time and the delivery driver was friendly helpful and polite. He brought the door inside without me having to ask! Brilliant customer service…. Thank you!
July 30, 2025
Unprompted review
Reply from LPD Doors
Good afternoon,
Thank you very much for your great feedback! I'm glad to hear that you were satisfied with your experience and look forward to helping on your next project.
Take care 🙂
Kind regards
LPD Doors
The driver was extremely helpful and…
The driver was extremely helpful and had a lovely happy way about him ,he was a bit early and was happy to wait for me to get back home . Very pleased .
July 30, 2025
Unprompted review
Reply from LPD Doors
Good afternoon Jackie,
Thank you very much for your great feedback! I'm glad to hear that you were satisfied with your experience and look forward to helping on your next project.
Take care 🙂
Kind regards
LPD Doors
Excellent service and absolutely first…
Excellent service and absolutely first class delivery service.my thanks to you all. Well done.
July 30, 2025
Unprompted review
Reply from LPD Doors
Good afternoon,
Thank you very much for your great feedback! I'm glad to hear that you were satisfied with your experience and look forward to helping on your next project.
Take care 🙂
Kind regards
LPD Doors
Great choice of doors
These solid doors look as advertised in the brochure. Well made and great neutral colour (light grey) for any colour scheme. Teamed them with Sirus duel finish handles. Delighted with my purchase.
The only downside side was the way they were delivered. No fault on the delivery drivers part.
Delivered on a curtain side truck without any way of unloading safely. The driver had to jump up and down and physically try to manoeuvre these solid doors one by one onto the ground. Only due his due diligence none of the doors were damaged it could easily have been a different story for the driver and the doors.
Perhaps a scissor-lift or similar piece of equipment would ensure the delivery drivers safety in future.
July 25, 2025
Unprompted review
Reply from LPD Doors
Good morning Janet,
Thanks for taking the time to review your LPD experience, I have forwarded your comments onto the transport team for feedback.
Please take care, have a lovely day 🙂
Regards
LPD Doors
Delivery driver very helpful
July 25, 2025
Unprompted review
Reply from LPD Doors
Good morning Lorraine,
Thank you very much for your great feedback! I'm glad to hear that you were satisfied with your experience and look forward to helping on your next project. Your comments will be forwarded onto your driver on the day.
Take care 🙂
Kind regards
LPD Doors
Reply from LPD Doors
Good afternoon Nathan,
Thank you very much for your great feedback! I'm glad to hear that you were satisfied with your experience and look forward to helping on your next project.
Take care 🙂
Kind regards
LPD Doors
My only criticism would be I can’t buy…
My only criticism would be I can’t buy direct… would make life a lot easier specially not being a domestic customer
July 21, 2025
Unprompted review
Reply from LPD Doors
Hello Luke,
Thank you for your comments, this shall be fed through the business for consideration.
Kind regards
LPD Doors
Reply from LPD Doors
Good morning Devdan,
Thank you very much for your great feedback! I'm glad to hear that you were satisfied with your experience and look forward to helping on your next project.
Take care 🙂
Kind regards
LPD Doors
Excellent delivery service.
Excellent delivery service.
It’s difficult to find my address but the driver flagged down the postman to get information. Doors delivered on time by a very pleasant, helpful driver who put the doors where I wanted to store them.
Well done this company 😊
July 19, 2025
Unprompted review
Reply from LPD Doors
Good morning Julie,
Thank you so much for taking the time to leave your review. We are so happy to hear that you were pleased with our service, and would like to pass your feedback onto your driver, you will note I have requested a little more information.
Have a lovely day 😊
Kind regards
LPD Doors
Delivery was a day later than I was…
Delivery was a day later than I was told by the delivery company
July 18, 2025
Unprompted review
Reply from LPD Doors
Good morning,
Thank you for your feedback we really appreciate you taking the time to comment.
Please accept my apologies that your experience did not meet your expectations, your will note I have requested a little more information so I can locate the details within the order and use to review the specifics within your case.
Take care and thank you again.
LPD Doors
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.