Reading previous reviews i was dubious about this company but i was struggling to find the cpap adapter i needed so went ahead with an order. Honestly service was fine - parcel arrived about a week la... See more
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Terrible company. The charger I ordered was delivered somewhere else. I do not recognise the delivery photo. They are trying to get me to contact Royal Mail for a non-delivery certificate. These do... See more
Company replied
Needed a replacement charger for my Asus laptop (puppy chewed the original). My sons friend lent me a spare he had but it didnt fit the socket. Contacted these guys at Gopower , who assured me that wi... See more
Company replied
Contrary to the negative reviews, I give this supplier a 5 star review. Irrespective of where it came from, the quality of not only the packaging but the goods is exceptional. I'm very pleased I bough... See more
Company replied
Company details
- Computer and Accessories Store
- also in
- Battery Store
- Computer Accessories Store
- Computer Store
- Electronics Store
Information provided by various external sources
Your one stop shop for a quality laptop power supply, laptop charger or laptop ac adapter. Supporting over 50,000 laptop models, we are sure to have what you need.
Contact info
Hong Kong
- www.lps-gopower.org
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Avoid the scamming seller
Avoid. Sent different charger to one ordered with an adapter that didn't work after the first couple of times. Then made it incredibly hard to actually contact them or get a reply or a refund. Had to escalate to PayPal. Then they said they'd only refund if I returned (which I'd said from the start I would at their cost) but wouldn't cover the charge to do so (more than the charger cost). PayPal refunded me themselves when I contacted them to point this out. I urge to all to do the same. That will hit PayPal in the pocket and make them act against this fraudulent seller.
Do not use this company - SCAMMER
Do not use this company, it is a scam website and I can’t believe PayPal are still allowing them to use their platform for payments when they are clearly scamming people, either by not sending goods or by sending fake, dangerous goods at times. I emailed to cancel my order and the reply was that it was apparently cancelled yet I have not been refunded, I will be calling PayPal regarding this to escalate and report this misuse of their platform.
This is not a UK based company….
This is not a UK based company. Items are delivered from the other side of the world. Emails requesting an update on delivery are just ignored. I still havent received my item. Like so many I wish I’d read the reviews before placing my order.
Update: the charger has finally arrived. It’s a copy! Advertised as authentic. No response to my complaint.
Can't contact them and it's been 3…
Can't contact them and it's been 3 weeks since I ordered. No confirmation email, just money taken from my account. Should have read the reviews first...
Terrible "company" do not use
Terrible "company" do not use. You order a specific item and they send whatever they want to you. I sent the item back after asking a thousand times for the return address and then they say they didnt receive it. Refusing to give refund.
They are also really rude in how they speak to you when asking for all this too.
Probably Fake goods
I can't prove it, but in my own mind I feel pretty sure that FAKE GOODS are being supplied.
My unit was advertised as an "Original Netgear Power Supply". What arrived was a shadow of the one that originally came from Netgear. The part from Lps is half the size of my original and the quality looks rubbish. No Netgear branded packaging, just a plain cardboard box. The reinforcing rubber sleeve where the wire comes out of the unit is barely flexible and therefore does not protect the wire from bending at that point. I dare not risk plugging it into my house mains socket and leaving it unattended.
Power Lead
Like so many, I purchased a power lead and then stumbled across their sketchy (at best) Trust Pilot reviews. I was fearing the worst, all I can say is I must be one of the lucky ones. Ordered 17th and arrived 23rd. All appears to be legit and working. If anything changes I will update the review.
Do not buy from this company
Charger described as Bose charger. Is a cheap piece of tat which is worth half what I paid. I emailed for a refund and was told that as they ship from China the cost includes postage! I will not let this lie as the description is misleading - do not use them. I wish I had looked at the reviews. It isn't a lot of money but its the principle.
I am suspicious especially when I see…
I am suspicious especially when I see email correspondence I have sent them being deleted. I am in touch with the necessary authorities about them.
Asus F515e Power cable
My order for a replacement Asus F515e Power cable was placed on 02/06/22. The Item was received today (13/07/22) - allowing for weekends and the Bank Holidays, this is approximately 6 working days. I think that this is excellent customer service and the tracking system kept well informed of the progress of the order. Ignore the bad reviews, I would heartily recommend this company. The item was well packaged, and came with an adapter for other sized charge points
sent poor copy of item
as opposed to the adapter ordered as detailed in the order summary and pictured on the website, it is not an ASUS branded adapter (it appears to be a chicony), nor is it an A17-120P2A model but a ADP-120CH model!
wanted me to pay postage to taiwan to return!!
total scam!!!
paypal unhepful!!!!
Never received my order
Never received my order. Says they used a Chinese carrier. Nothing ever showed up. Contact phone number is out of service, of course.
LPS-GoPower delivery received
I am pleased and satisfied with the service I received from LPS-GoPower.
I ordered my ASUS power adapter on 23rd May and it arrived on 31st May today. At present it works perfectly (I expect it to continue). I am pleased having been somewhat daunted by reading some of the reviews.
The area for improvement would be to give a dispatch date and a potential delivery date (although is says 5 to 8 days and that was approximately what it took to arrive in working days.) I would just feel a bit more secure in my purchase with more information. I was surprised when I discovered that it was a China based company.
Thanks Doff
Seller silent for 14 days after canceling order
Cancelled order - but goods processed and sent out after this.
repeated calls and emails to cancel and return goods no response for 14 days.
14 days later after sending letter from Which legal site asking for goods to be returned have received a reply and been told order number is the return number.
Company dispute ever having any calls from my number.
Overheating and dangerous
I ordered an "Official Dell USB-C charger" but this is far from official... It overheats and doesn't produce enough charge to power my laptop. The power output is supposed to be 130w, but when I tested it, it only produces 45w. I'm inclined to agree with some other reviewers that this website is a scam, potentially selling untested unofficial goods.
Scam company
Scam company, selling potentially dangerous equipment (the product I purchased caused repeated RCD tripping, later found to be a short circuit within the power supply). Tried to return my purchase and get my money back but funnily enough, they never replied. Avoid at all costs. Don't say you weren't warned!
Fake company and a scam based in China…
Fake company and a scam based in China not the U.K. Sadly I was in a rush as my charger is dead and didn't check reviews, I usually do.
My money was taken of course and cancelled my order straight away, they did bother to send one line confirming cancellation. Nothing since, more importantly no word of a refund.
Please do not go near this thieving low life
As previous user said, Chinese company masquerading as UK company
As previous user said, they masquerade as a UK company. They're based in China.
I cancelled via email after I was told, upon completion of transaction in an email the following day, that it would be '8-12 days for delivery' when their website makes it seem it's coming from the UK 'free UK delivery' and that it's out the next day implying that it will arrive the next day or two.
When I said the above, they replied, 'Then I cancel order for you.'
I've sent two emails since requesting a refund and they haven't actioned anything yet and it's now been four days or so since I placed the order.
Masquerades as a UK company - Poor service
Masquerades as a UK company. Actually ships (slowly) from Hong Kong. Ordered an HP charger of 85W, they sent 65W and did not respond to emails. Had to involve PayPal dispute service. Offered a refund only if sent back at own expense, even though their mistake. Eventually given full refund by PayPal when escalated.
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