Lps Gopower Reviews 

307
•
TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Reading previous reviews i was dubious about this company but i was struggling to find the cpap adapter i needed so went ahead with an order. Honestly service was fine - parcel arrived about a week la... See more

Rated 1 out of 5 stars

Terrible company. The charger I ordered was delivered somewhere else. I do not recognise the delivery photo. They are trying to get me to contact Royal Mail for a non-delivery certificate. These do... See more

Company replied

Rated 5 out of 5 stars

Needed a replacement charger for my Asus laptop (puppy chewed the original). My sons friend lent me a spare he had but it didnt fit the socket. Contacted these guys at Gopower , who assured me that wi... See more

Company replied

Rated 5 out of 5 stars

Contrary to the negative reviews, I give this supplier a 5 star review. Irrespective of where it came from, the quality of not only the packaging but the goods is exceptional. I'm very pleased I bough... See more

Company replied

Company details

  1. Computer and Accessories Store
  2. also in
  3. Battery Store
  4. Computer Accessories Store
  5. Computer Store
  6. Electronics Store

Information provided by various external sources

Your one stop shop for a quality laptop power supply, laptop charger or laptop ac adapter. Supporting over 50,000 laptop models, we are sure to have what you need.


Contact info

3.2

Average

TrustScore 3 out of 5

307 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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3.2

All reviews

(307)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Seemless purchase experience (original Samsung Power supply)

Purchased spare ORIGINAL power supply for my Samsung Galaxy Ion Laptop.

Intitially I hesitated to place order after reading other reviews. But decided to take the plunge as I was even less happy with alternative online suppliers (suprisingly could not purchase it from Samsung :(

In terms of order experience, got order confirmation and I was kept well informed with delivery status. It arrived 3 days later. ORIGINAL Samsung power supply. Happy me.

February 25, 2022
Unprompted review
Rated 5 out of 5 stars

Cancelled my Order, Great Service

I ordered a charger yesterday in the evening, soon after I managed to find it elsewhere for for less money; I sent an email requesting they cancel the order that same evening. They had cancelled my order and returned my money by 8 am this morning. Very appreciative of such efficient service.

February 24, 2022
Unprompted review
Rated 4 out of 5 stars

They did deliver what I ordered when they said they would

I could not find a replacement battery anywhere else for my Yoga laptop. This seemed ideal. Once I ordered I saw these reviews and worried as it seemed to be taking a while. Note this is not a next day delivery company. I attempted to contact someone and get a tracking ID but when I did not get an initial response I was more worried. ( They did respond on the day of delivery ). That said it was delivered within the time they said it would come on the website and the actual product seems to be all that I could expect. It came 19 days after I ordered.

February 19, 2022
Unprompted review
Rated 1 out of 5 stars

Totally duped

Totally duped. Case opened with PayPal to recover money for battery that hasn't arrived. Have to wait 14 days for them to review.

February 7, 2022
Unprompted review
Rated 1 out of 5 stars

Would give 0 stars if possible!

Would give 0 stars if possible!

These guys are a joke! Thieves!

they sent me a faulty item and did not believe it was faulty. I sent it back and it was received ('signed for'). After that, they told me to send the item to a different address. I emailed them back to reiterate the item had already been sent and received and I have not heard back from them since then.

I requested a refund 3 months ago.

They stole my money.

I am taking legal action towards these SCAMMERS!!!

January 31, 2022
Unprompted review
Rated 5 out of 5 stars

I only read other reviews after I’d…

I only read other reviews after I’d purchased and then spent a week unnecessarily worrying. Maybe I’m the lucky exception, but I received the exact item I ordered, well packaged and in just under a week. I followed the delivery using the recommended app and the charger I purchased works perfectly. Based on this experience, I would happily recommend.

January 24, 2022
Unprompted review
Rated 2 out of 5 stars

Inbox full of spam/scam mail

My charger did arrive but it’s not the same as the one I already have, even though it looked it on the photo so a bit wary but seems to work ok. My main gripe is that it’s not obvious from the site that it comes from China so I had to wait ages and the amount of spam and scam emails I’ve got coming through to my email address now is ridiculous so they clearly sell them to third parties! Would recommend just going elsewhere.

January 18, 2022
Unprompted review
Rated 1 out of 5 stars

Do not use this supplier

Do not use this supplier. As for a number of reviews on here ( which I should have read first!), the wrong item was supplied which did not work for the use intended. It was very difficult to get them to accept a return ( they are based in China) but eventually they gave me a uk address which I returned the item to, but they still refused to honour the refund. I feel like I have been defrauded, and hope by posting this others can avoid the same fate and think very carefully about using this supplier

December 29, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered two UK ASUS Chargers for ET8…

Ordered two UK ASUS Chargers for ET8 mesh wifi systems as I ordered an American model from Amazon due to the ET8 not being available in the UK.

I had a panic when I saw the reviews for LPS-GoPower on trustpilot after ordering (the site looked legit and has a good selection of chargers). The chargers came sooner than expected and worked perfectly fine.

We are currently using them for the ET8 Asus mesh wifi at home with no problems. I would recommend the ASUS chargers they stock at least if you aren't sure, maybe I just got lucky!

December 25, 2021
Unprompted review
Rated 1 out of 5 stars

I'd give 0 stars if possible

I'd give 0 stars if possible! Item received was not a genuine Lenovo product. E-mailed the company who did not reply.
Opened a dispute with paypal and ended up having to pay to send the fake charger back. Luckily Paypal refunded some of the cost of this, as LPS gopower did not respond to messages asking for a return label!
I would avoid this company at all costs.

December 13, 2021
Unprompted review
Rated 1 out of 5 stars

Dell power supply never arrived

I ordered a Dell power supply. It never arrived. There is no evidence that it was ever posted. There is no possibility that it will ever be replaced or refunded. This is a Chinese outfit and should be avoided at all costs

December 4, 2021
Unprompted review
Rated 1 out of 5 stars

Replacement adapter

I ordered a replacement adapter and power cord for an HP printer. The adapter was different to that specified in the order and to add insult to injury the cord didn't connect to it. The answer I received was that they are based in China and would look for someone in the UK to replace - which is strange, given the items arrived pretty quickly, one would imagine that supply chain issues are not a problem in this case.

November 21, 2021
Unprompted review
Rated 1 out of 5 stars

PLEASE AVOID - Wrong item sent

AVOID AT ALL COSTS! Don't let the nice website fool you. The wrong item was sent (purchased Lenovo Charger and received different voltage HP cheaper charger). They were very slow to respond to return request and just asked to show charger. Email was written in poor English with no apologies or greetings/sign off which I consider very rude. Stalling tactics were used and so I raised a case with PayPal. Response time improved in PayPal, however they want me to pay for delivery to China using Standard Post to avoid customs charges and will refund when arrived. They don't make it clear that this is their returns policy on their website and don't indicate goods are delivered from China. Feels like a total scam and I wish I had read the reviews prior to purchasing as this seems a theme throughout (i.e. their business model). If I post the item, I'm guessing it will never "arrive" and therefore I will not receive my refund and be further out of pocket for postage costs. Alternatively I will have to pay to track the parcel at my expense, however they stated they will not pay for costs if I don't use standard postage. If you're reading this review, please use a reputable supplier and don't make the same mistake I made, I bought the replacement charger directly from Lenovo in the end at only a few £ extra. Would give 0 stars if this was an option.

November 16, 2021
Unprompted review
Rated 1 out of 5 stars

Purchased new charger

Purchased new charger, after 3 months it stopped working, would not give refund or replacement unless I paid. Wouldn't recommend

November 3, 2021
Unprompted review
Rated 1 out of 5 stars

Power supply not compatible as was stated

I ordered a replacement power supply for my Asus laptop based on the model id. When it arrived, it was clearly under-powered. Attempts to contact the seller have gone largely unanswered. I would recommend not using this seller due to the misleading specifications and poor customer service.

October 31, 2021
Unprompted review

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