Lps Gopower Reviews 

307
•
TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Reading previous reviews i was dubious about this company but i was struggling to find the cpap adapter i needed so went ahead with an order. Honestly service was fine - parcel arrived about a week la... See more

Rated 1 out of 5 stars

Terrible company. The charger I ordered was delivered somewhere else. I do not recognise the delivery photo. They are trying to get me to contact Royal Mail for a non-delivery certificate. These do... See more

Company replied

Rated 5 out of 5 stars

Needed a replacement charger for my Asus laptop (puppy chewed the original). My sons friend lent me a spare he had but it didnt fit the socket. Contacted these guys at Gopower , who assured me that wi... See more

Company replied

Rated 5 out of 5 stars

Contrary to the negative reviews, I give this supplier a 5 star review. Irrespective of where it came from, the quality of not only the packaging but the goods is exceptional. I'm very pleased I bough... See more

Company replied

Company details

  1. Computer and Accessories Store
  2. also in
  3. Battery Store
  4. Computer Accessories Store
  5. Computer Store
  6. Electronics Store

Information provided by various external sources

Your one stop shop for a quality laptop power supply, laptop charger or laptop ac adapter. Supporting over 50,000 laptop models, we are sure to have what you need.


Contact info

3.2

Average

TrustScore 3 out of 5

307 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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3.2

All reviews

(307)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t bother !!

Got an email saying it was shipped . Never arrived . When I chased it up they said it was out of stock with no explanation / apology

Would never use again

October 16, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT EVER USE THIS COMPANY !!!!

I ordered a charger they sent the wrong one, I wanted to return it and get a refund. Lots of emails later they emailed and said to send it to an address in Wales as they were based in china, which I did. Still no refund. As I paid through paypal I contacted them to try and raise a dispute, but go-power tell paypal it should have been returned to china, when they had emailed me telling me to return it to an address in Wales!!!! GLP-GO Power are Scam Artists !

October 12, 2021
Unprompted review
Rated 1 out of 5 stars

Do not use this company!

Do not use this company!! I ordered a Tribit charger for my blue tooth speaker and it doesn’t fit at all. So I asked to return it and they said they would find me a uk address to return it to, and have heard nothing else from them, even after multiple emails to them, so I have reported them to trading standards. They will just send you an incorrect product and steal your money!

August 25, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID!!!!!!

I ordered a charger for a Lenovo desktop and they dispatched a cheaper charger in place of the one advertised on the website. I emailed to get a return address and was told that I would be given a UK return address. That was 3 weeks ago!!!!

August 23, 2021
Unprompted review
Rated 1 out of 5 stars

Purchased charger for ASUS laptop

Purchased charger for ASUS laptop, didnt look up reviews!! It came within around 7 days, does not look genuine even though that is what I thought I had ordered, asked for an invoice as its for work, got invoice with no VAT, asked what the tax line was for and they said english VAT, guess what they don't have a number, not VAT registered and gave me someones home address in the UK for the return and when I return the charger paying for the postage they will credit me.... really???? The email said it was for postage and packing the £2.09 20% amount they charged on top of the charger from their invoice.... hmm not great at all

August 17, 2021
Unprompted review
Rated 1 out of 5 stars

don't buy from them

haven't sent a email to track order no notice of purchase except for paypal receipt for transaction, do not buy from them.

August 4, 2021
Unprompted review
Rated 1 out of 5 stars

Do not purchase from here!!

Ordered a charger for my laptop. They sent the wrong charger, ignored my emails and requests for a refund! Do not waste your time or money on this company!

July 31, 2021
Unprompted review
Rated 1 out of 5 stars

Absolute scum bags

Absolute scum bags, ripping people off daily. Front man in uk making money of everyday working people. Selling cheap Chinese goods that don’t work and don’t have a CE safety mark. When you ask for a refund they offer one but the goods need returning to China which often costs more than the item itself.

June 25, 2021
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company.

I bought an adapter for my laptop which they said was compatible. It was not compatible. I asked them to arrange refund and return but they responded they are in China and need to find somebody in UK. I suggest that anybody wanting to buy from this company don't because you will not get what you ask for and will not get a refund.

May 11, 2021
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service

Hi,

Unfortunately my experience was very unpleasant and will not use LPS GoPower again.

The below item was ordered online:

Product: Original 130W Dell XPS 15 9560 AC Adapter Charger + Free Power Cord
Model: UK-DELL-19.5V-6.67A-4530-H
Order ID: 54410
Date: 10/03/2021

Subsequent item was received in the post around a week or so later, but it became immediately clear upon connecting AC Adaptor to laptop that purchased item was incompatible.

Seller was contacted and screenshot with BIOS error was provided.

The last I heard back from LPS GoPower, was on the 18th March and the following comments:

"Hi, can you confirm your laptop volt and amp? Is it 19.5V, 6.67A?"

Another screenshot was provided with full AC Adapter charger product details.

Sad to say, I've not heard back from them since, despite sending further messages, asking for an update?

Such bad customer service and the permanent loss of a potential customer over £31 pounds.

April 11, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent. No problems at all.

Not sure why they are so badly rated. I was a little wary after reading the reviews but I only read them after I had already purchased my Asus charger. The product I received was exactly as described and arrived after a week. It is working perfectly. I would use them again 100%.

March 30, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered power supply 21/3/2021

Ordered power supply 21/3/2021
Shipped 22/3/2021
Arrived at China Airport 23/3/2021
Left China 24/3/2021
Arrived UK 24/3/2021
Delivered 27/3/2021
The correct power supply that was ordered was delivered and works properly so I have absolutely NO ISSUES with this Order.

March 27, 2021
Unprompted review

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