Jacci was really helpful, got back to my email enquiry promptly and was very knowledgeable about the product range. The whole process was very smooth and user-friendly from start to finish.
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See what reviewers are saying
We've been using LRS for 5 years now. There are cheaper options that you see used at pop-ups etc. Having tried these I'd say don't bother. For our business the pagers are a critical piece of our infra... See more
Company replied
Absolutely incredible service from start to finish, from picking up with an old contact who didn’t work there anymore pointed me to them anyway! Super friendly, efficient and competitive on all pricin... See more
Company replied
We've been working with LRS now for quite a few years and they've always done a great job. This year we ordered new radios but needed them for a certain date for an event and left the order a little... See more
Company replied
Company details
- Telecommunications Equipment Supplier
- Electronics Company
- Electronics Wholesaler
- Emergency Call Booth
- Restaurant
Written by the company
Whatever communications you need, if you're in the hospitality, restaurant, health and safety, logistics, opticians and other retail sectors we can help with your communications needs. Since 2001 Long Range Systems UK Ltd has been supplying some of the largest corporate clients in the UK, Southern Ireland and Iceland. We supply paging equipment, emergency call equipment including two-way radios and call buttons, logistics driver recall, table tracker for restaurants, healthcare paging systems and more. We have a great customer services department and a 3 year warranty as standard to non-corporate accounts - we stand behind our products. We invented the coaster or customer pager back in 1993 in Dallas TX. Our updated CS series of CS6, CS7 and the new CS8 leads the world in pager technology. But LRS UK is about much more than coaster pagers, we offer emergency paging systems for on-site messaging, custom call buttons, the Table Tracker that identifies the exact location of seated customers and much more. As a key supplier in the United Kingdom of Two-way Radios from Motorola, ICOM, Kenwood, Entel and others our service and support is excellent. We manufacture our own earpieces and microphones that we guarantee are the best you can buy - ask for a free sample. For quality paging and communications equipment that is designed to last with great customer support, Long Range Systems UK Ltd (also known as LRS UK) will ensure that your communications solutions will operate flawlessly and exactly to your needs. That's why we have customers on our books going back to 2001, and even further for non-paging equipment.
Contact info
Link House, 1880 Leek Road, ST27AH, Stoke on Trent, United Kingdom
- 01782537000
- sales@lrspagers.co.uk
- www.lrspagers.co.uk
EXCELLENT SERVICE
Our collaboration with LRS.UK company was excellent! Tracy responded immediately to all the emails we sent and did her best to deliver our orders as quickly as possible, even though the initial lead time was 3 weeks after the order confirmation!
Thank you very much!!!
June 26, 2025
Unprompted review
Reply from LRS UK
Hello Sophia and thanks for taking the time to post this great 5 star review. Yes sometimes we do get delays, but we always work hard to help urgent orders, and great to know that Tracy (in customer services) has helped you. We trust that the solutions you bought from LRS UK are excellent and the best available today in messaging systems. Remember we're here for anything to do with on-site or off-site messaging and paging.
Graham McKenzie
Director
Highly recommended
Very helpful company with a great product (we have the pagers that work brilliantly)
July 1, 2025
Unprompted review
Reply from LRS UK
Thank you Mr. Parsons for a great review of the pagers you bought. And do remember if you get ANY issues or if you need any kind of support or advice we're here for you. We have many years of experience in communications. We also sell two-way radios and many other products all with great support. Welcome to LRS UK.
Graham McKenzie
Director
Great support from experienced people!
Knowledgeable, prompt, helpful and worked with us to solve problems we've had in the past. Great support over the phone, they obviously know their products well. I also appreciate the willingness to assess/repair/refurbish so we can get the most out of our purchases. Thank you!
June 1, 2025
Unprompted review
Reply from LRS UK
Well thank you Leah for an excellent review that highlights what we actually do to help our customers get the best out of LRS products that we can. Our support is always here for you and thanks.
Graham McKenzie
Director
Great customer service
Jacci who we dealt with was very helpful , she even called to go over all our options . The device we ordered actually wasn't suitable in the end due to the set up of the building however jacci aws really helpful in arranging us a replacement and getting us what we needed . The customer service was great
June 17, 2025
Unprompted review
Reply from LRS UK
Jacci in customer services has proved to be very attentive to customer needs and great that she has solved any issues that can appear from time to time. Thanks for this 5 star review, we always like to hear from customers as it is a measure of our professionalism at LRS and that matters to us greatly. The post is appreciated and we're always here for you.
Graham McKenzie
Director
A great supplier!
Always a great service from the team at LRS. High quality products backed up with a friendly and knowledgeable customer service.
June 17, 2025
Unprompted review
Reply from LRS UK
Thank you very much for this great reflection of LRS UK - its really appreciated and nice to know that our service levels and products are meeting your professional standards.
Graham McKenzie
Director
I have used this company for while and…
I have used this company for while and they have been great, good customer service.
February 10, 2025
Unprompted review
Reply from LRS UK
Thanks Asim for your opinion on our company and products and highlighting our customer services. Greatly appreciated.
Graham Mckenzie
Director
We've been using LRS for 5 years now
We've been using LRS for 5 years now. There are cheaper options that you see used at pop-ups etc. Having tried these I'd say don't bother. For our business the pagers are a critical piece of our infrastructure and worth the investment. They're rock solid and just work day in day out doing their job. We've added a range booster as we have some very thick Edwardian walls. It does the trick. Any repairs / issues are dealt with promptly. Recommended.
May 21, 2025
Unprompted review
Reply from LRS UK
What a great comment Mr. Chalkley and we are always happy to hear from customers, and with this post you have highlighted the points we often raise ourselves. Thanks for being an LRS customer for that time too - its so nice to hear that we help your company as intended and offer our customer service levels that all LRS customers receive. Thanks again!
Graham Mckenzie
Director
Great kit
Great kit. Bought for a busy bar operation and they work well. Great service too, informative and speedy.
April 28, 2025
Unprompted review
Reply from LRS UK
Thanks Nickolas for that great confirmation of our products operation and our service levels. It is appreciated greatly.
Graham Mckenzie
Director
Quick and simple solutions!
LRS team were very easy to talk to, clear and concise in their description of the issues in need of solving and extremely friendly and efficient with their communication. I can't have asked for a better company to do business with for our pagers.
January 6, 2025
Unprompted review
Reply from LRS UK
Thanks TrueGym Chatham for the great 5 star post of our products and services - as well as the very nice comments about our staff, we're glad that we have helped you as we would expect. Any problems we're just a call away.
Anthony Mckenzie
I’ve been using LRS pagers for a number…
I’ve been using LRS pagers for a number of years, always great service, efficient communications and decent prices. Highly recommend
February 17, 2025
Unprompted review
Reply from LRS UK
Thanks for the review and staff really appreciate that.
Anthony Mckenzie
Great Company
Very easy to deal with, experienced staff and speedy delivery
January 20, 2025
Unprompted review
Reply from LRS UK
Thanks for the review
Anthony Mckenzie
Tracy was great to deal with
Tracy was great to deal with. All in stock so we were up and running in a matter of days
November 21, 2024
Unprompted review
Reply from LRS UK
Thanks Mr Adshead for your 5 star post - they always mean a lot to LRS UK. It's great that we helped you throughout your communications. Tracy and the whole customer services team are always here for you. Thanks again.
A B McKenzie
Managing Director
We couldn't be without these pagers!
We couldn't be without these pagers!
eases stress on the kitchen and front of house team.
Makes service so seamless!
November 15, 2024
Unprompted review
Reply from LRS UK
Thank you very much for your kind 5 star response - and we really appreciate it! I am sure that the system will continue to offer great service for many years... many customers have had them for well over 10 years! and remember we offer a 3 year warranty against manufacturing defects.
A B McKenzie
Managing Director
Reply from LRS UK
Thanks Mr Brown for the 5 star review. And if you ever have any issues just call us and we'll solve it, but you should be 'good to go' for years.
A B McKenzie
Great product
Great product, does exactly what it needs to do and great service all round also.
October 18, 2024
Unprompted review
Reply from LRS UK
Well thank you Spencer for the great 5 star review. We ALWAYS appreciate reviews and we know they have to be earned. Its great to know we have helped you.
A B McKenzie
great professional and fast service
the staff were very helpful and clear about the products
it was a pleasure doing business
July 9, 2024
Unprompted review
Reply from LRS UK
Thank you Clive for your very good rating of the staff and our product information. Always appreciated.
A B McKenzie
Managing Director
We have used the table trackers for over years and incorrated in our new 350 seater unit.
We have used the table trackers for many year and found the system help us with prompt service to table for our large Garden centre cafe/restaurant. Repairs are also dealt with in a timely manor. Happy customer.
Peter
June 17, 2024
Unprompted review
Reply from LRS UK
Thank you Peter for this excellent post about our Table Tracker system, our after sales service and its really great to know that it is helping you with fast service delivering the food to the exact table location. Thanks again.
A B McKenzie
Managing Director
Incredible | Competitive | Trustworthy | Friendly | Efficient
Absolutely incredible service from start to finish, from picking up with an old contact who didn’t work there anymore pointed me to them anyway! Super friendly, efficient and competitive on all pricing, and got the best offer sorted for the items I required. Also didn’t push for most expensive items like some other suppliers did. Honest and trustworthy. Graham was incredible and I am super grateful to him and his amazing team! We wouldn’t use anyone else again! Simple!
June 8, 2024
Unprompted review
Reply from LRS UK
What a fantastic and very thorough review of our company. Its exactly what I like to see from any customer. Thanks for an excellent overview of how we operate Nikk.
A B Mckenzie
Managing Director
Use these guys
I called LRS after a solution to a very unique filming problem. Graham was really helpful and explaining everything in lay terms and was extremely helpful with our back and forth.
Ordering was easy and the items arrived the next day. Superb customer service and very solution orientated.
June 10, 2024
Unprompted review
Reply from LRS UK
Great to hear you loved our sales and service from Graham. We try very hard to ensure that customers get a great service and after sales from us. Thanks for choosing LRS and for this great post.
A B McKenzie
Managing Director
Excellent Service
Nothing was too much trouble for Tracy. She was very patient in awaiting my responses and went above and beyond to secure us the best deal on a range of handsets and sims of analysing our usage data.
May 10, 2024
Unprompted review
Reply from LRS UK
Thank you Vicky for a nice comment about Tracy in our Customer Services department. All of our CS employees are really easy to get along with and it always helps when staff actually want to help customers. Thank you for sharing your experience with us.
A B McKenzie
Managing Director
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