Jacci was really helpful, got back to my email enquiry promptly and was very knowledgeable about the product range. The whole process was very smooth and user-friendly from start to finish.
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See what reviewers are saying
We've been using LRS for 5 years now. There are cheaper options that you see used at pop-ups etc. Having tried these I'd say don't bother. For our business the pagers are a critical piece of our infra... See more
Company replied
Absolutely incredible service from start to finish, from picking up with an old contact who didn’t work there anymore pointed me to them anyway! Super friendly, efficient and competitive on all pricin... See more
Company replied
We've been working with LRS now for quite a few years and they've always done a great job. This year we ordered new radios but needed them for a certain date for an event and left the order a little... See more
Company replied
Company details
- Telecommunications Equipment Supplier
- Electronics Company
- Electronics Wholesaler
- Emergency Call Booth
- Restaurant
Written by the company
Whatever communications you need, if you're in the hospitality, restaurant, health and safety, logistics, opticians and other retail sectors we can help with your communications needs. Since 2001 Long Range Systems UK Ltd has been supplying some of the largest corporate clients in the UK, Southern Ireland and Iceland. We supply paging equipment, emergency call equipment including two-way radios and call buttons, logistics driver recall, table tracker for restaurants, healthcare paging systems and more. We have a great customer services department and a 3 year warranty as standard to non-corporate accounts - we stand behind our products. We invented the coaster or customer pager back in 1993 in Dallas TX. Our updated CS series of CS6, CS7 and the new CS8 leads the world in pager technology. But LRS UK is about much more than coaster pagers, we offer emergency paging systems for on-site messaging, custom call buttons, the Table Tracker that identifies the exact location of seated customers and much more. As a key supplier in the United Kingdom of Two-way Radios from Motorola, ICOM, Kenwood, Entel and others our service and support is excellent. We manufacture our own earpieces and microphones that we guarantee are the best you can buy - ask for a free sample. For quality paging and communications equipment that is designed to last with great customer support, Long Range Systems UK Ltd (also known as LRS UK) will ensure that your communications solutions will operate flawlessly and exactly to your needs. That's why we have customers on our books going back to 2001, and even further for non-paging equipment.
Contact info
Link House, 1880 Leek Road, ST27AH, Stoke on Trent, United Kingdom
- 01782537000
- sales@lrspagers.co.uk
- www.lrspagers.co.uk
A great tool for Hospitality
Our hospitality business has had a long-standing relationship with LRS and over the years we have benefited from the use of multiple versions of their products. We have always been happy with the tech, the support and overall service provided by the people at the organisation.
June 1, 2024
Unprompted review
Reply from LRS UK
Well thank you Dan.B for a very nice comment about our company, service and products. It is greatly appreciated, and great to know that we're delivering to this level.
A B McKenzie
Managing Director
Fantastic Service
Fantastic Service, very helpful staff with great response rate.
March 18, 2024
Unprompted review
Reply from LRS UK
Thanks for your very kind 5 star review of our company and services Chelsey and remember we're always here to serve you at any point whether you want to buy, get general service or talk to our CS support staff.
A B McKenzie
Managing Director
Great product, great service
We required a system to inform customers when their orders were ready for our busy cafe. A quick google search brought me to LRS UK. I was worried whether the system would work here in Ireland but from my initial inquiry, Phil has been a pleasure to deal with and I really appreciate the follow up calls from him to make sure we were happy with the product. We ordered the pager system with the coasters, and they have been the perfect solution to our busy cafe. I would have no problem in using this company again should our needs require us to do so.
July 3, 2023
Unprompted review
Reply from LRS UK
A very nice report Carol from you for LRS and great to hear that our staff are communicating as follow up. We always appreciate great feedback from customers like yourselves and we're always here to help and advise accordingly. Thank you.
A.B. Mckenzie
Managing Director
Still using LRS over ten years later!
We have used LRS now for over ten years, there is no other pager that we have found to be as good as this company, we have to admit we have purchased cheaper alternatives from other companies in the past (during covid when we needed more pagers) and it is a false economy they only lasted one year. So if you are looking for a paging system we could not praise LRS anymore, a good value product with good customer service to match.
February 23, 2024
Unprompted review
Reply from LRS UK
Well Thank you drew for your very kind post about LRS. It's always a pleasure to hear that we're achieving exactly what we say for customers. Once again thanks for the comments - appreciated.
A B Mckenzie
Managing Director
Excellent product and customer service
Excellent product and customer service, we have had no problems
August 20, 2022
Unprompted review
Reply from LRS UK
Thanks you for your kind review...
A B McKenzie
Managing Director
Poor pager systems
Poor pager systems. Seem to stop working after six months. You have to unclip them from the holders to charge. So the holders end up breaking too. The buzzer system hasn’t got a page all setting which would be ideal at times.
In summary, there are a lot better pager systems out there at will last a lot longer and will withstand constant use.
August 1, 2022
Unprompted review
Reply from LRS UK
Thank you 'Mr Walker'... but you are NOT an LRS UK customer from what I see? I'm not sure where you bought your equipment but it seems it was not from our company. Our systems in the UK come with a 3 year warranty. Our systems have been supplied throughout the UK since 2001 and we don't see opinions like yours really, maybe there are issues with your system or some other problem. My advice is to go back to where you bought your products for help. On the point of the pager holders you do have to unclip the holder to charge the pager that is true, but I guess that's better than competitive products charging you up to £50 to change a clip (they really do). Pager holders are very low cost and they rarely break unless undue force was applied. The systems BTW DO have a page all setting. Please ask your supplier for the necessary information as they should be able to help. Lastly, I have to say that from our company I can show you customers with LRS pagers with over ten years of use and still in service today. I'm sorry I can't help more but we only service clients in the UK, Ireland and Iceland so a call to your supplier might help. Hopefully you bought these new and from an LRS authorised supplier?
A.B. Mckenzie
Managing Director
Logistics Drivers Pagers from LRS UK
We purchased the Logistics Paging system.
Great customer service from initial enquiry to receiving the product and follow up after installation of the system.
Increased productivity of staff and organisation.
Has improved driver/office communication.
Eliminate staff needing to deliver messages to waiting drivers in person.
We can notify drivers immediately of delays.
All in all a great investment.
January 16, 2020
Unprompted review
Reply from LRS UK
This is a great review Damian and thank you for posting it. Our logistics systems are used by many companies and can even handle Amazon logistics with ease. We're always here if you need any help or advice at any time. Thanks.
A B Mckenzie
Managing Director
Great for any size business
Although my business is small, because of the configuration of my till area customers move out of view of the till person or mill of elsewhere thinking their food will be brought over. I struggled on my opening night, before "remembering" that I had the pagers. I was a little unsure as to their implementation initially with my epos tills, but a quick call to LRS soon pointed me in the right direction!
November 29, 2019
Unprompted review
Reply from LRS UK
Hey thank you Anthony for sharing your experiences of the equipment with us and giving us a really great score on here. While customer feedback is important, our commitment to support is second to none and I'm happy to hear that you were helped by our support team. Always remember that you have a 3 year warranty against manufacturing defects, but its unlikely you'll be needing that.
A B Mckenzie
Managing Director
Excellent customer service
Excellent customer service, would recommend.
November 20, 2019
Unprompted review
Reply from LRS UK
Thanks for the great five star report back to us Hayley - we really appreciate it. The solutions you purchased are particularly suited to the use you use them for. We really liked how you use them with the back plate board - very well designed. Its great to know that we have met your standards which I know are particularly high for this type of solution. Always remember we're here for any type of help you might need at any time whether in or out of warranty or whether you might have some other questions about any of our solutions. Thank you.
A B Mckenzie
Managing Director
Great Service and would recommend
November 20, 2019
Unprompted review
Reply from LRS UK
Thank you Stasi for your wonderful 5 star recommendation and remember we're always here to help you. It is a pleasure to work with your company and we look forward to moving forward with you over time.
A B Mckenzie
Managing Director
LRS helped us to deploy a buzzer system…
LRS helped us to deploy a buzzer system at a new 500 seater 11 restaurant dinning facility. They helped us throughout the process ad continue to provide excellent post sales support.
November 19, 2019
Unprompted review
Reply from LRS UK
Hell Mr Clifford. Thank you for your very kind reference and five star report. Everyone here appreciates your comments and I am pleased that we have met all of your expectations and remember that any problems however unlikely we're here for the duration to help and assist.
A B Mckenzie
Managing Director.
Excellent customer service and the best…
Excellent customer service and the best calling pagers on the market.
November 6, 2019
Unprompted review
Reply from LRS UK
Thank you for your short but very positive review and we're glad that you love the LRS equipment! We do too!
Pub Mont Fort
We are long standing customers of LRS. Using their system has enabled us to provide and maintain a high quality service throughout the restaurant, allowing the company to progress and set us apart from competition. After much correspondence with their knowledgeable, helpful and very competent team, I recommend them very highly.
September 24, 2019
Unprompted review
Reply from LRS UK
Thank you Chris for your very kind review. We have supplied your organisation since way before 2007 and it's actually great to know that our systems work for you. Over the years you have upgraded as we have introduced new technology paging and using the CS7 which is our top of the line customer paging system you can't go far wrong. Thanks again for your comments.
A B Mckenzie
Managing Director
Great service
Great service from Darren at LRS communications. We have used LRS for a few years now for the guest paging systems.
August 27, 2019
Unprompted review
Reply from LRS UK
Thanks Linda for a great customer opinion on our service and products etc. I'm sure Darren will be impressed..
A B Mckenzie
Managing Director
Great service from Andy and Andrew
Great service from Andy and Andrew. LRS is definitely the first choice when it comes to staff communications systems.
August 23, 2019
Unprompted review
Reply from LRS UK
Our staff paging is perfect for waiters in restaurants and we have sold thousands of other systems just like this one... even to major UK pubs and bars. Thank you Darko for a great score and very nice comments about our staff and products. We do actually appreciate it.
A B Mckenzie
Managing Director
Great product range for the hospitality…
Great product range for the hospitality sector and always reliable after sales service too. Been using them for 10 years.
August 21, 2019
Unprompted review
Reply from LRS UK
Thank you Mr Goodison for your review which is greatly appreciated. Its great to hear these opinions from such a long standing customer and that we have met your needs.
A B Mckenzie
Managing Director
Outstanding customer service
After having contacted a number of two way radio suppliers throughout the country LRS originally stood out due to their interest in working with us to find the best product at the best price. This has definitely been proven over the past 6 months when we have worked with LRS. Their customer service is great and they are always on hand to answer questions, provide advice and give support with their products. Have and will continue to recommend LRS to other companies within the event sector.
August 5, 2019
Unprompted review
Reply from LRS UK
Hello Mr White and may I say what a really nice reference you gave us about our products and services and its very welcome. While some companies don't immediately relate LRS to supplying two-way radios, we have sold them and supported them for many years. Recently we created a website (www.twowayradiosuk.co.uk) that shows far more radio handsets than our main site ever could do. Thanks again for the reference - it is greatly appreciated.
Great customer service
Great customer service, kept up to date with everything from start to finish and the product (30 x coaster pagers) work brilliantly and look professional.
August 4, 2019
Unprompted review
Reply from LRS UK
Thanks Mr Elliott for this quick review of our products and services. Its great to know that the coaster paging system works well for you and that the level of sales support was acceptable to you. Thanks again.
Have dealt with LRS for many years and…
Have dealt with LRS for many years and found them to be very helpful using their SP4 pagers.
July 29, 2019
Unprompted review
Reply from LRS UK
Hello Mr Jackson, it's interesting that you use SP4 pagers for a logistics environment use. The SP4 was developed for waiters originally some while ago and as such is a very robust unit and I can surmise that's the main reason for choosing the SP4. For logistics use we often supply our CS series of 'coaster' pagers and those are of course a larger device which may or may not suit particular clients. In any case, thank you for your quick review as customer feedback is important to us.
A B Mckenzie
Managing Director
Excellent Service by LRS
Excellent Service by LRS, customer service is always a priority. Wouldn't use anyone else.
July 29, 2019
Unprompted review
Reply from LRS UK
A very nice comment Mr Lovatt and thank you for choosing LRS as a supplier. I come originally from service and I have always tried hard to offer exceptional service with anything LRS UK sells. While equipment can often be priced, great service is actually priceless. Thanks for being a great customer.
A B Mckenzie
Managing Director
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