LSBF Reviews 448

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the helpfulness and positive attitude of the staff, making interactions pleasant and productive. Many people appreciate the exceptional customer service, noting the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, often describing the service as excellent and efficient. However, some customers also noted issues with the service, including difficulties accessing study materials and receiving slow or unhelpful responses. A few other people also felt pressured by the sales team, and some experienced rude and dismissive interactions with administrative staff.

What people talk about most

Staff

Customers consistently note positive experiences with staff, particularly praising the dedication and support... See more

User experience

Reviewers highlight positive aspects of user experience, praising the clear teaching styles, engaging... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the strong academic support,... See more

Response time

People report positive experiences with response times. Many customers praise the prompt and helpful guidance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The tutor Hafeez they created a much more relaxed, inviting atmosphere and instilled more belief into the group I felt than the previous tutor whom I failed with twice with.  Hafeez was much more en... See more

Company replied

Rated 5 out of 5 stars

My experience with LABF has not been straightforward however I recently had tuition with Hafeez and this man changed my whole outlook on PM! He made things so easy to understand, he gave us lots of tr... See more

Company replied

Rated 5 out of 5 stars

so excellent!!! Support team works really well, teachers are also so supportive and they care about your knowledge that you acquire from each lesson. The most important is the planned lessons really h... See more

Company replied

Rated 5 out of 5 stars

I sincerely want to thank my recruitment associate Ms J Shoumika, for her incredible support and kindness that she showed me throughout my application journey. From the very first conversation I felt... See more

Company replied


Company details

  1. Education Center

Written by the company

London School of Business and Finance offers a range of innovative education programs: UG, MBA, ACCA, financial courses, etc. LSBF offers programmes via on-campus and online learning platform, which allows students to study anywhere in the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

448 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Great Experience for MA with Regwana

I had an excellent experience on the MA course with Regwana. Her classes are always prompt, and the time is managed very well considering the large amount of content that is required to be taught in a relatively small period of time. Reg was always happy to help with any queries and kept in touch after the tuition period to ensure I had all the necessary material to pass the exam. I passed first time with a score of 88%. I feel this is due to a combination of hard work, persistant help and homework feedback from Reg, good content material and free access to additional practice papers given by Reg as I had kept up consistently with homework.

I spotted a few mistakes in the learning material e.g. spelling mistakes and a couple of incorrect answers for the question bank which can be a bit of an issue when trying to study - can cause confusion and some wasted time trying to figure out where you've gone wrong, when you actually haven't. These were, however, minute in numbers considering the large number of practice questions available.

I found the admin side of things a little disjointed and confusing which is why I have given four stars. The explanation of how the timetable worked in relation to the courses for CBE exams was a little confusing. The time of the live classes also changed at the last minute without any announcement or change to the timetable from the staff at LSBF until after the classes had already started. I only found out this had changed during Reg's introductory session a few days before the first class. I appreciate these things can happen but the lack of communication from the admin team can cause a lack of confidence in the course at the start if you have never studied with the school before. In addition, I had no idea until the classes started that there was an additional workshop session each week - very useful, of course, but it would have been good to know about it in advance so that I could be sure I was able to attend (these are more interactive sessions so being able to attend the live version is definitely beneficial in case you have any questions during the exercises). I also had an issue at one point with the online canvas platform, where the course had completely disappeared. I emailed and this was eventually sorted after a couple of days however I actually didn't receive any confirmation that the issue had been resolved and I only found out by checking the platform myself. Whilst seemingly a small issue, it's the lack of communication that brings this down to 4 stars overall.

Overall, I had a great experience and hope this can continue throughout the rest of my studies.

August 31, 2022
Unprompted review
Rated 5 out of 5 stars

ACCA FA & MA with Reg

This is the best experience I’ve ever had with an educational institution. Reg really taught me well, she’s patient and very thorough with the modules she teaches. A part from that, Reg always check up on me even after I’ve finished classes with her. I would’ve never passed both exams if I didn’t have such an amazing teacher.
LSBF also gives so much material to prepare you for the exam styled questions and it’s been extremely helpful. :)

October 12, 2022
Unprompted review
Rated 5 out of 5 stars

Its my great pleasure to recomend…

Its my great pleasure to recomend Regwana Uddin for FR. I had passed 8 papers at my 1st attempt except FR. Being failed my FR paper 2 times. After 2 years, i wanted to give one last try and to my luck having met Regwana Uddin The Best FR tutor out there. She guides the students in the best possible manner and brings to students an environment in which the students can gain confidence in their study progress and in the end have a GUARANTEED PASS!!

And lastly, LSBF has great faculty members. But the service staff is very hard to get in touch with and response is bad.

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

APM with Petrova Brigita

APM with Petrova Brigita
An amazing and easy going personality, apt to teach with a wealth of experience. Preparations for exams start from day 1. Student oriented, supportive and professional are some of the adjectives to describe my experience with Brigita. Take this much, I am a full time lawyer who passed APM on my first attempt and made the 34%.

June 15, 2022
Unprompted review
Rated 5 out of 5 stars

FR with Regwana Uddin

It was my first time studying from LSBF and I’m really impressed. Regwana Uddin is one of the best tutors I have come across. The way she explained the syllables and cleared all my doubts during the FR preparation was extraordinary. Tbh I really enjoyed studying with her.
Regardless of not being able to complete my exam due to the technical difficulties, I still made it and scored 63%.
Thank you Reg!

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

APM with Brigita Petrova

I have just passed my APM exam. Brigita Petrova was my tutor and she was a brilliant teacher. I passed the exam first time, the course was online and run very well the tuition and the resources provided were very good. At any time if I was stuck Brigita was always there to help and guide me how to do certain topics. Also any homework I handed in their was always feedback how I can improve and was also returned very quickly. I found this very helpful as I could see where I was weak and improved in these areas before the exam.
I would highly recommend using LSBF and Brigita was a brilliant teacher.
Grant

August 22, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Brigita

I just passed all my ACCA exam using LSBF online platform. I recently did the APM exam and passed the exam. I would like to thank especially Brigita Petrova as she's an amazing woman. The subject itself is tough but with Brigita everything gets easier and understandable. She always ensure that we will pass the exam. She's also my tutor during Auditing and i also passed the exam first time although i admit that Auditing is my waterloo subject way back in the university. Brigita helps a lot in our exam preparation, she make it to the point that we will pass the exam giving us the key points on how we will learn the subject. I really enjoyed being in her class, no dull moment and highly recommended.

July 26, 2022
Unprompted review
Rated 5 out of 5 stars

My tutor Brigita has been exceptional

My tutor Brigita has been exceptional. She had assisted from enrolling me in to the course to providing support throughout the course. She has provided additional materials and has marked all of my practice questions, giving me feedback at every stage.

It’s her assistance that has resulted in me passing.

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

APM 1st attempt pass - Great tuition and resources

Just did APM with LSBF, and had Brigita Petrova as my tutor. Passed first time and it was mainly due to the way the course was run, the tuition and the resources provided. A lot of attention to detail, emphasis on exam preparation and summarisation of key points to learn made it easy to follow and prepare. Tutor always had time for any queries/questions, was hands on and made sure points were understood. Very highly recomended.

July 19, 2022
Unprompted review
Rated 5 out of 5 stars

APM feedback with Brigita Petrova

Brigita was a very helpful teacher in my studies for APM. She always made time for the homework that I submitted as I had enrolled late and submitted the past due homework. Her feedback was very helpful in helping me get a deeper understanding of my studies and preparation for exams. I had taken the APM course before with a previous teacher but found a drastic change when Brigita was a teacher and was very thankful for that.

July 19, 2022
Unprompted review
Rated 1 out of 5 stars

Failed my exam, content is just full of mistakes

Awful customer service, there are MANY mistakes in the course content which often leads to misunderstanding of key concepts.

I sat 6 exams and passed all first time with bpp, I moved to lsbf and failed the exam. Wont be using again.

Avoid.

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience.

I studied AAA and APM (ACCA courses) with LSBF online and my experience was excellent. The lecturers were dedicated and they have very good techniques to make you understand the content.

I struggled to clear AAA after studying with various tuition providers but on my first class with LSBF I knew I was in the right place and no doubt I would pass it and I did.

Am now back at LSBF studying the MBA Global with exciting exemptions due to my ACCA qualification.

Don't listen to a lot of negative reviews from other sources. The school is an innovator of true quality online education. I would imagine that its the same case with physical class.

July 17, 2022
Unprompted review
Rated 5 out of 5 stars

I have used LSBF now for the last 2…

I have used LSBF now for the last 2 ACCA exams. I found the zoom tuition and revision sessions invaluable. Brigita the tutor for APM was so positive, motivational and supportive, she made the classes "fun" or as fun as the topic can be and her enthusiasm definitely contributed to making the topic easier to absorb. Thanks you Brigita for your help and fingers crossed for 6 weeks time when I may be fully qualified.

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

I had APM lectures with tutor Brigita…

I had APM lectures with tutor Brigita who is an awesome teacher. The notes were very helpful and Brigita delivered the lectures beautifully and in a very professional manner. Would absolutely recommend her for APM course.

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

ACCA LW with Brigita

This is the first time I have been doing tuitioning with LSBF. my expirence so far has been amazing, I studied ACCA LW with Brigita from LSBF, who has been outstanding with the delivery of the session as well as her advice around the future of my studies.

June 3, 2022
Unprompted review

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