LSBF Reviews 448

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the helpfulness and positive attitude of the staff, making interactions pleasant and productive. Many people appreciate the exceptional customer service, noting the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, often describing the service as excellent and efficient. However, some customers also noted issues with the service, including difficulties accessing study materials and receiving slow or unhelpful responses. A few other people also felt pressured by the sales team, and some experienced rude and dismissive interactions with administrative staff.

What people talk about most

Staff

Customers consistently note positive experiences with staff, particularly praising the dedication and support... See more

User experience

Reviewers highlight positive aspects of user experience, praising the clear teaching styles, engaging... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the strong academic support,... See more

Response time

People report positive experiences with response times. Many customers praise the prompt and helpful guidance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The tutor Hafeez they created a much more relaxed, inviting atmosphere and instilled more belief into the group I felt than the previous tutor whom I failed with twice with.  Hafeez was much more en... See more

Company replied

Rated 5 out of 5 stars

My experience with LABF has not been straightforward however I recently had tuition with Hafeez and this man changed my whole outlook on PM! He made things so easy to understand, he gave us lots of tr... See more

Company replied

Rated 5 out of 5 stars

so excellent!!! Support team works really well, teachers are also so supportive and they care about your knowledge that you acquire from each lesson. The most important is the planned lessons really h... See more

Company replied

Rated 5 out of 5 stars

I sincerely want to thank my recruitment associate Ms J Shoumika, for her incredible support and kindness that she showed me throughout my application journey. From the very first conversation I felt... See more

Company replied


Company details

  1. Education Center

Written by the company

London School of Business and Finance offers a range of innovative education programs: UG, MBA, ACCA, financial courses, etc. LSBF offers programmes via on-campus and online learning platform, which allows students to study anywhere in the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

448 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

PAYMENT PROBLEM - THEY ARE SCHEMING STUDENTS TO PAY MORE THAN THEY SHOULD - CREDIT SCHEMING

Reason : So far i have only joined 2 classes previously : Marketing Business Enviroment + Financial Accounting class.

But if we look at the class that i attended and the payment that i have made so far, i only attended 3 classes and i have paid 2545 pounds, if we look at the calculation.

Calculation :
If 1 course = 750 pounds, i just followed 3 courses now, which total = 2250 pounds. But i have totally paid £3545.00 which i still have remaining surplus payment £1295.00 in my student credit account. Remaining i havent paid is £995.00 which is due for my 2 last elective classes (if 1 class = 750)

THEY ARE NOT EVEN RESPONDING TO YOUR COMPLAINT FOR PAYMENT PROBLEMS AND THEY ARE JUST FINDING EXCUSES NOT TO SOLVE IT AND TO ASK YOU PAY MORE FOR ALLOWING YOU TO JOIN CLASSES WHICH IS ALREADY YOUR RIGHTS.

I complained to them for almost 1 month now, they only replied the same. The system showing i need to pay them 255 pounds when according to the classes i took, i still have 1400 pounds left more.

and when i contacted the Student Support you can see :
1) The accounting guy telling me in Feb 2023, that i need to pay 255 pounds.
2)I COMPLAINED TO THE STUDENT SUPPORT TO FOLLOW UP WITH THE CREDIT TEAM, they replied to me i owe 955 pounds, and didnt even re-check with credit control. Just referring to a statement i made on my email.

HONESTLY IT SEEMS LIKE THEY ARE HAVING A HARD ECONOMIC/FUNDING PROBLEM DUE TO UK BAD ECONOMIC CONDITIONS, THEY ARE FINDING LOTS OF EXCUSES JUST TO ASK YOU TO PAY MORE.

AND I SAW ON COMPLAINT BOARD MANY COMPLAINTS ABOUT REFUNDS UNPAID ETC IN THIS 2022 AND 2023.
Please find it here guys : complaintsboard.com

SO BE CAREFUL GUYS, I HOPE YOU DONT APPLY WITH THEM.

ONCE YOUR MONEY IS THERE, IT WOULD BE HARD TO TAKE IT BACK.
I RECOMMEND YOU NOT TO APPLY WITH THEM.

March 13, 2023
Unprompted review
LSBF logo

Reply from LSBF

Thank you for leaving a review

I'm so sorry to hear you're unhappy with your LSBF journey thus far.

I've sent a request via Trustpilot for your information, If you could please respond we can action accordingly.

Regards,
Casandra Pine

Rated 5 out of 5 stars

i am studying with LSBF doing my last…

i am studying with LSBF doing my last paper AFM i have passed my most of paper first time tutor are really really good they help you to max specially mentoring session and discussing the homework and giving you feedback on top of the live tuition and revision which give you chance to ask any questions or worries. my top best tutor Martin SBR and David for SBL and AFM
Amazing thing is that they not only knowledge but the techniques how to gain mark within time pressure
LSBF compare any other institution provides maximum tuition and revision classes which helps to achieve step by step

January 21, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend SBL & AFM courses (ACCA programme)

Great teaching from David Laws.

Not only did I pass SBL, but the course significantly improved my writing. The understanding and application of the ACCA's professional skills is especially helpful.

I achieved 70% for AFM after taking the course. Clear explanation of the material and very practical advice given on exam technique to assist with this time-pressured exam.

December 9, 2022
Unprompted review
Rated 5 out of 5 stars

ACCA AFM and SBL - David Laws

I studied on campus for AFM and SBL with David and wouldn't have been able to pass without his guidance and support. The tuition and revision course is structured very well, focusing on exam technique and key knowledge. The mock exam was extremely helpful and provided critical feedback to help me pass. The course is interactive and doing the homework and getting feedback on it really helped me a lot. David is extremely approachable and truly cares about all his students. Thank you David :)

December 11, 2022
Unprompted review
Rated 5 out of 5 stars

FR classes with Regwana Uddin

Hello!!
I took financial reporting exam (ACCA) in december session and scored 86%. I was preparing with Regwana Uddin - she was very helpful, and her classes were very interactive. The classes consist of 2 part - live sessions and revision. In revision we worked on past papers, which are very necessary to try before every ACCA exam.


I recommend everyone to subscribe to her classes, if you want to clear FR paper successfully!

January 15, 2023
Unprompted review
Rated 5 out of 5 stars

FR with Regwana is Awesome

I did online lessons with LSBF and so far I passed 4 exams first attempt.The tutors are very good especially Regwana Uddin, she is a great FR tutor and she's very supportive.
Thank you

January 17, 2023
Unprompted review
Rated 5 out of 5 stars

Result oriented

Live sessions were very useful and supportive during my studies. All tutors are professionals and know how to prepare for exams. This has resulted in my consecutive fail less ACCA exam experience.

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

Great tutoring from Paul Merison.

Great tutoring from Paul Merison.
I wouldn’t have managed to have passed AAA otherwise.
After doing a poor LSBF mock exam his feedback and positive approach was crucial.
I enjoyed the revision and Paul makes the clases entertaining and interesting.
I’m very thankful to him and the LSBF staff.

November 19, 2022
Unprompted review
Rated 5 out of 5 stars

FR-Regwana

Reg is an amazing tutor, very inspiring and always there to help and support through the journey .I highly recommend Reg. She has a unique approach to teach to get that pass in the Bag! Big Thank you Reg!

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMEND REGWANA UDDIN FOR FR!

HIGHLY RECOMMEND REGWANA UDDIN FOR FR!

I managed to pass FR first sitting and I really appreciate Reg for being very motivational keeping me positive through out the course , and excellent at explaining which made learning enjoyable.
Thanks Reg :)

January 16, 2023
Unprompted review
Rated 5 out of 5 stars

LSBF AA

LSBF AA - Brigita Petrova - Exam Success

I wish to express many thanks to Brigita for her fantastic teaching, her support and for making the Audit & Assurance ACCA course the success that it was for me. I did the Online version of this course, but it was as if I was physically on campus; with regular updates and correspondence from her and the way she explained the material, it definitely made it a positive impact on my learning. The classes ran on time and sometimes she even gave us a little extra of her time just to ensure that her students were leaving satisfied. I passed the exam in my first sitting, and I would definitely recommend this Live Tuition and Revision class with her as a guarantee to secure a pass in this exam! Thank you so very much LSBF & team and especially Brigita :)

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

APM/SBR/SBL/FR

APM/SBR/SBL/FR

I've passed 4 exams with LSBF and I'm now sitting my final exam through LSBF. This was having struggled to pass using other providers.

My experience with the tutors has been excellent, they've provided great content and always been willing to give additional help, in a quick manner. I found that Brigita Petrova and Martin Jones particularly were excellent!

Thank you

January 16, 2023
Unprompted review
Rated 4 out of 5 stars

very greatful with once off pass on my…

very greatful with once off pass on my first time AAA,the mock exam brought light to my final exam ,I was disappointed with my mock mark but by the higlighted errors in my mock ,i worked on them and managed to sail through .thank you very much LSBF. the dashboard content was well enough to guide me in advance before the lectures .

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

ACCA-AA with Brigita was fantastic!

I went to the on campus course for ACCA - Audit and Assurance with Brigita and she has been the nicest teacher I have had in LSBF ✨✨✨ She is so good at teaching, at explaining everything in a very easy to understand and retain way, and at keeping the class engaged!!! Thank you so much Brigita for helping me pass AA in the first sitting xxx

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Brigita - Great Tutor! AA and APM

Brigita has been a great tutor for AA and now APM, breaking down the course into manageable chunks and really taking the time to understand the course and how we as students can not only pass the exam, but understand why we are doing it this way. Great Tutor and a credit to LSBF, she got me 1st time passes on both exams with high % grades. Thanks a lot Brigita,
Regards
Oli

December 7, 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful and talented team

Very helpful and talented team. Keeps you motivated throughout the course. This is what realy required especially when you are in a very busy routien. I realy appreciate pass guarantee scheme that is a bonus if you didn't passed first time for any reason.

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

Top-notch preparation for AAA

I have sat and passed AAA exam on my first try thanks to LSBF tuition and revision course. Paul Merison was a marvel, his exam technique tips were life saving to say the least. Not only I’ve managed to prepare in under two weeks, but I have also scored first in my country. Thank you Paul and LSBF.

October 16, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend Regwana Uddin

I was tutored by Regwana Uddin,

She was clear concise and offered many tips useful for the ACCA FR exam. Along side this, she was very inspirational and motivating making the studying enjoyable. I would highly recommend Reg and LSBF to my peers looking to ace their ACCA.

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

Excelent tutor

The experience with LSBF and Brigita has been an amazing journey. Brigita is one of the best tutors i ever had, informative, highly skilled, educational, and most importantly always there to assist during your preparation for the exam.
Audit and Assurance was one the subject that personally I wasn't confident with but since our tuitions with Brigita and the subject cover has been extremely helpful and my confidence has advanced to the maximum.

November 20, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look