LSBF Reviews 448

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the helpfulness and positive attitude of the staff, making interactions pleasant and productive. Many people appreciate the exceptional customer service, noting the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, often describing the service as excellent and efficient. However, some customers also noted issues with the service, including difficulties accessing study materials and receiving slow or unhelpful responses. A few other people also felt pressured by the sales team, and some experienced rude and dismissive interactions with administrative staff.

What people talk about most

Staff

Customers consistently note positive experiences with staff, particularly praising the dedication and support... See more

User experience

Reviewers highlight positive aspects of user experience, praising the clear teaching styles, engaging... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the strong academic support,... See more

Response time

People report positive experiences with response times. Many customers praise the prompt and helpful guidance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The tutor Hafeez they created a much more relaxed, inviting atmosphere and instilled more belief into the group I felt than the previous tutor whom I failed with twice with.  Hafeez was much more en... See more

Company replied

Rated 5 out of 5 stars

My experience with LABF has not been straightforward however I recently had tuition with Hafeez and this man changed my whole outlook on PM! He made things so easy to understand, he gave us lots of tr... See more

Company replied

Rated 5 out of 5 stars

so excellent!!! Support team works really well, teachers are also so supportive and they care about your knowledge that you acquire from each lesson. The most important is the planned lessons really h... See more

Company replied

Rated 5 out of 5 stars

I sincerely want to thank my recruitment associate Ms J Shoumika, for her incredible support and kindness that she showed me throughout my application journey. From the very first conversation I felt... See more

Company replied


Company details

  1. Education Center

Written by the company

London School of Business and Finance offers a range of innovative education programs: UG, MBA, ACCA, financial courses, etc. LSBF offers programmes via on-campus and online learning platform, which allows students to study anywhere in the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

448 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Cheaper, more f2f revision time, great support

I was doing the Acca courses via the typical sources like BPP and then I came across LSBF. I first was a bit hesitant as its university run and not specifically accounting but I had a very pleasant surprise. Not only is the revision course 250£ cheaper than others it also provides very thorough tuition (Tufal is doing a great job), additional drop in courses and weekend revision course. Lots of additional support, homework that gets marked, …
Looking now into swapping for the rest of my exams to LSBF - one happy student

October 24, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Andrea,
Thank you for sharing your experience with us! Knowing that you found your time at LSBF enriching brings us immense joy. We're fully committed to delivering excellence in education, and your feedback serves as a testament to our efforts. The LSBF community is here to support you every step of the way as you pursue your goals.
Best wishes,
London School of Business & Finance

Rated 1 out of 5 stars

I'd not recommend LSBF

I'd not recommend LSBF because the master degree online it's run by AI and the professor barely attended to the meeting.

October 13, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Isaac,

Thank you for sharing your feedback. We’ve been trying to reach out as we would like to understand more about your experience and clarify any concerns. At LSBF, our students are always at the centre of what we do, so it’s important for us to look into this properly.

We also wanted to mention that we were unable to locate your name in our student database. It would be helpful if you could provide us with more details so we can verify your case and address your concerns accurately.

Just to clarify, our master’s programmes are not run by AI. While we use digital tools to support learning, all academic delivery and guidance are provided by our qualified faculty. Since your review suggests a different experience, we would really appreciate the opportunity to connect and understand what may have happened.
Please feel free to contact us at LSBFsupport@lsbf.org.uk, and we’ll be happy to assist you further.

Sincerely,
LSBF

Rated 4 out of 5 stars

18 months MBA good experience

It was a good experience because the Caneva learning platform is very user friendly.

All the LASB staff members were very reactive whenever you have a request of issue, always there to help and assist.

September 25, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Sybil,
We're truly grateful for your positive feedback! It's great to hear that you had such a rewarding experience with LSBF. We wish you the greatest success in your future academic and career journey.
Sincerely,
London School of Business & Finance

Rated 5 out of 5 stars

She is always there to help you

She is always there to help you! Great effort.Thank you Natasha!

September 22, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Priya,
Thank you for sharing your experience with us! Knowing that you found your time at LSBF enriching brings us immense joy. We're fully committed to delivering excellence in education, and your feedback serves as a testament to our efforts. The LSBF community is here to support you every step of the way as you pursue your goals.
Best wishes,
London School of Business & Finance

Rated 5 out of 5 stars

Recently I had a problem with canvas

Recently I had a problem with canvas
As I had two access to old and new;
After some attempts I contacted support and Natasha instead of writing a lengthy email had teams meeting with me where she step by step showed me where necessary info is
Thank you very much Natasha ;)
Birute

September 17, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Birute,
We really appreciate your feedback, it fuels our passion for excellence at LSBF. We take great pride in offering a fulfilling educational experience, and your satisfaction is a true testament to our efforts. Please know that the LSBF community is here to support and encourage you as you pursue your educational and professional goals.
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

Natasha Young

Natasha Young, student support administrator at LSBF been really helpful to me throughout the registeration process and was replying promptly to any enquiries. They say they are available every time to the students and they mean it. Even if I emailed them in the early morning with an enquiry, they got back to me with a solution at the same time. The teachers at LSBF are really dedicated. I am really enjoying to study with them. Highly recommended.

September 17, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Sofia,
Thank you for sharing your experience with us! Knowing that you found your time at LSBF enriching brings us immense joy. We're fully committed to delivering excellence in education, and your feedback serves as a testament to our efforts. The LSBF community is here to support you every step of the way as you pursue your goals.
Best wishes,
London School of Business & Finance

Rated 5 out of 5 stars

Response to queries I made were quick…

Response to queries I made were quick and in real-time.

September 16, 2025
Unprompted review
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Reply from LSBF

Dear Mirriam,
We're truly grateful for your positive feedback! It's great to hear that you had such a rewarding experience with LSBF. We wish you the greatest success in your future academic and career journey.
Sincerely,
London School of Business & Finance

Rated 5 out of 5 stars

I have seen the transformation of the…

I have seen the transformation of the school and I can say that LSBF is moving with purpose to the right way.
They constantly ask for feedback and support for any issues , questions or improvement request is speedy.
Today I had constructive session with Natasha.

September 16, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Andreas,
We're truly grateful for your positive feedback! It's great to hear that you had such a rewarding experience with LSBF. We wish you the greatest success in your future academic and career journey.
Sincerely,
London School of Business & Finance

Rated 5 out of 5 stars

Thank you Natasha

I’d like to thank and highly commend Natasha Young at LSBF for the incredible support she provided during a difficult point in my ACCA journey. After failing one of my exams, Natasha personally reached out and scheduled a one-to-one call to understand what went wrong and to help me get back on track. She was empathetic, encouraging, and incredibly knowledgeable — clearly committed to student success.

Natasha took the time to walk me through all the support options available and offered tailored advice to help me regain confidence and refocus my studies. Her professionalism and genuine care made a huge difference, and I left our call feeling motivated and supported.

It’s reassuring to know that LSBF has people like Natasha who go above and beyond to guide students through challenges. I’m very grateful for her support and would highly recommend her to anyone needing advice or a fresh approach to their ACCA studies.

July 29, 2025
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Reply from LSBF

Dear Priscilla,
We appreciate the positive feedback. It's incredibly gratifying to hear that you had such a great experience with LSBF. We're dedicated to offering an exceptional educational journey, and your feedback reassures us that we're on the right track. The LSBF community wishes you success as you continue your journey with us.
Warm regards,
London School of Business & Finance

Rated 4 out of 5 stars

LSBF have been incredibly supportive…

LSBF have been incredibly supportive throughout my studies. The tutors are highly experienced, knowledgeable, and genuinely committed to helping you succeed. They go the extra mile to ensure you understand the material and are fully prepared to pass the course. I’ve really appreciated their guidance and encouragement along the way.

August 1, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Aktar,
We really appreciate your feedback, it fuels our passion for excellence at LSBF. We take great pride in offering a fulfilling educational experience, and your satisfaction is a true testament to our efforts. Please know that the LSBF community is here to support and encourage you as you pursue your educational and professional goals.
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

AA and SBR

Sat for AA (second attempt) and SBR (first attempt) in June 2025. Passed both exams. The mentors - Paul and Martin and the admin team have been supportive throughout the journey.

May 26, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Fakeha,
Thank you so much for taking the time to share your positive experience with LSBF. At LSBF, we are committed to providing an enriching educational experience to all our students, and it's always rewarding to hear when we've succeeded in doing so. The LSBF community is looking forward to continuing supporting you on your journey.
Kind regards,
London School of Business & Finance

Rated 5 out of 5 stars

Thank You LSBF for the live tuition

Thank You LSBF for the live tuition, tuition videos and revision sessions and tutor’s support until exam eve! Thanks Tufal for your dedication in teaching SBL!
~Devashree Pertab

July 14, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Devashree,
We're truly grateful for your positive feedback! It's great to hear that you had such a rewarding experience with LSBF. We wish you the greatest success in your future academic and career journey.
Sincerely,
London School of Business & Finance

Rated 3 out of 5 stars

Disappointed with the lack of communication – still waiting for support

LSBF is undoubtedly a well-respected institution with a strong international reputation in business and management education. That’s exactly why I chose to apply for a Postgraduate Diploma program — I truly believed in the quality of education and global outlook the school offers.

Initially, I applied for the Postgraduate Diploma in Marketing. Since the program did not open, I informed my education consultant that I would like to switch to the Management program instead. Unfortunately, despite several attempts, my consultant has still not received any response from LSBF.

For a school with such a high academic standing, I expected a more efficient and responsive admissions process. The lack of communication has been quite disappointing and stressful for someone trying to make a well-planned decision about their academic future.

I sincerely hope the admissions team improves their communication with both applicants and consultants. I still look forward to joining LSBF, but this experience has raised concerns that I didn’t expect from such a prestigious institution.

July 10, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Duygu,

Thank you for taking the time to share your thoughts. We truly appreciate your interest in LSBF and are pleased to know that you recognised our School’s strong academic reputation.

We understand that programme availability and scheduling can occasionally change, especially for smaller or specialised intakes. Our Admissions and Academic teams always aim to provide transparent guidance so applicants can make informed choices about their study plans. We’re glad you were able to secure another excellent opportunity in London and continue your academic journey without delay.

We wish you every success in your studies and future career and hope to have the opportunity to welcome you to LSBF in the future.

Warm regards,
London School of Business & Finance Team

Rated 5 out of 5 stars

Good

I have loved the way LSBF operates as a whole. The tutors are spot on with their teaching style and their exam techniques make it really easy to pass. The student support from the administrative staff is really good too as they attend to our queries and issues promptly. I would definitely recommend LSBF to anyone that wants to study ACCA

July 3, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Muhammed,
We appreciate the positive feedback. It's incredibly gratifying to hear that you had such a great experience with LSBF. We're dedicated to offering an exceptional educational journey, and your feedback reassures us that we're on the right track. The LSBF community wishes you success as you continue your journey with us.
Warm regards,
London School of Business & Finance

Rated 4 out of 5 stars

Master of Public Health MPH

I have followed the online MPH at LSBF, and my experience with the program was overall very positive.

The teachers with whom I had the chance to study were competent in sharing their knowledge, responsive to questions, and extremely helpful throughout the courses in correcting and advising intermediate assignments.

Tutors and admin staff were also responsive in solving issues encountered.

The fully online program allows a large flexibility. The workload is significant, yet compatible for students with a full-time job, as was my case.

I chose the global health specialization. The curriculum was well built, with core courses more general on public and global health foundations, and specialized ones more anchored to the chosen path, encompassing topics pertinent to contemporary times.
Exams were assignments. I particularly appreciated this format, since it was not only evaluating the knowledge acquired throughout the course, but also simulating its on-field application.

I had an extremely positive experience of thesis writing with my assigned supervisor Elizabeth Clarey. She gave me precious guidance and was always available to exchange and help throughout the whole process.

I have not given the full 5-star rating because, in my opinion, a couple of points could be improved.
- Although specializing curricula are proposed, the fields remain extremely broad. Adding shorter courses among the options to deepen knowledge in a given discipline (e.g., data analysis, policy evaluation, etc.) could be an asset for graduates facing the competitive job market.
- Proposing a few disciplinary seminars throughout the years could also be extremely valuable to appreciate the job in real life, as well as expand the critical thinking required.
- Participation in live sessions was always extremely low (not to say absent), at least during my years. Although it has always been pleasant to exchange with the teachers, the possibility of engaging in conversations with groups of people sharing their experiences and opinions is invaluable, especially when a program is fully online. Not to say this absenteeism must be extremely frustrating for the teachers there to dedicate their time. Maybe a mandatory participation of at least 50% can be considered?
- Despite being a master's degree, there is no accompaniment to the related job market. I think it would be extremely important to organize a career day, during which graduating people can meet representatives of NGOs, public and private sectors to connect, exchange, and, why not, to get a first internship/job opportunity. This can also be organized with virtual rooms, if an in-person event is not conceivable.
- Finally, some kind of document, even temporary while waiting for the official diploma, attesting the completion of the studies is necessary. Without any kind of proof, it is impossible to apply for positions or be hired, obliging graduates to forced unemployment in the meantime.

February 28, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Greta,
We really appreciate your feedback, it fuels our passion for excellence at LSBF. We take great pride in offering a fulfilling educational experience, and your satisfaction is a true testament to our efforts. Please know that the LSBF community is here to support and encourage you as you pursue your educational and professional goals.
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

Empowering Professional Growth with Flexibility and Integrity ✍️ Review Content: I enrolled with LSBF to pursue ACCA while continuing my career in banking. From the beginning, the support and structur

✍️ Review Content:
As a banking professional passionate about ethical leadership and Islamic finance, LSBF has exceeded my expectations. Their ACCA program is not only flexible and affordable, but also aligns well with my career vision of combining global qualifications with faith-based values.
The learning platform is user-friendly, and their support team is quick to respond to any queries. What stood out was their respect for diverse learners and commitment to delivering quality education regardless of location.
Even while working full-time, I’ve been able to stay on track thanks to their structured study schedules and recorded sessions. This balance is essential for professionals like me aiming to grow without disrupting work and family life.
LSBF is doing more than just teaching — they are empowering transformation.Title: A Launchpad for Global Career Growth and Ethical Leadership
Review:
LSBF has been a true catalyst in my professional journey. As someone striving to grow in the banking sector and eventually lead with integrity and vision, the ACCA program through LSBF provided both the technical skills and leadership insight I was seeking.
Their tutors are top-tier — not only delivering course content clearly, but also offering real-world applications that strengthen critical thinking and decision-making. This has helped me in my day-to-day banking operations and long-term leadership planning.
LSBF’s international focus and the prestige of ACCA have opened my mind to broader opportunities, including roles in compliance, risk management, and even Islamic finance consulting. The experience reinforced my belief that ethics, excellence, and global exposure can go hand-in-hand.
LSBF is doing more than delivering content — it’s building ethical leaders for a global future.Illustrated icon of a clothing tag
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Share your experience to empower others to shop with confidence and help companies improve.Title:

Empowering ACCA Journey with Integrity and Flexibility

⭐ Rating:

⭐⭐⭐⭐⭐ (5/5)

📝 Review:

As a banking professional committed to ethical leadership and lifelong learning, I chose LSBF for my ACCA studies—and I’m truly grateful for that decision.

What sets LSBF apart is the flexibility of learning—especially important for professionals like me balancing a demanding career. The live sessions, tutor support, and structured materials provided clarity, confidence, and consistency throughout my studies.

Moreover, LSBF’s focus on professionalism and ethics aligns perfectly with my personal and Islamic leadership values of integrity, fairness, and continuous self-improvement. The platform truly supports students in developing both technical excellence and strong ethical foundations.

I wholeheartedly recommend LSBF to anyone striving to grow both professionally and personally in the finance and leadership sectors.

📅 Date of Experience:

30/05/2025

May 30, 2025
Unprompted review
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Reply from LSBF

Dear Mudin,
Thank you for highlighting your positive experience studying with us. We’re committed to helping every student reach their goals and are delighted you felt encouraged and supported throughout your studies. We wish you all the best for the future!
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

So far so good

So far so good!
I just joined LSBF , Customer service is so great, any questions/ queries they get back to you ASAP, The team (Natasha & Nik) is very helpful.

May 10, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Hadis,
Thank you so much for your kind words. We’re delighted you enjoyed your experience at LSBF and had a valuable experience with us. Your success is our top priority, and we wish you all the best in your future career.
Warm regards,
London School of Business & Finance

Rated 4 out of 5 stars

Supportive, Professional & Focused – A Great Experience at LSBF!

I’ve had a truly positive experience studying with LSBF and would highly recommend it to anyone pursuing the ACCA qualification.

A special thanks goes to Natasha from Student Support, who was always helpful, clear, and quick to respond to any queries—especially around LMS access and course support. Her communication made the whole process smooth and stress-free.

I also want to give huge credit to my MA tutor Hafeez Qazi and FA tutor Tufal Choudhury. Both were incredibly professional and supportive. Their teaching was laser-focused on ensuring we not only understood the syllabus but could also apply it effectively, always with a strong emphasis on exam technique and success.

Their dedication made a real difference in my confidence and ability to prepare for the exams. You could tell they genuinely cared about students' success.

Overall, the structure of the courses, the quality of teaching, and the ongoing support from the LSBF team made this a great learning experience.

Thank you again to everyone at LSBF—this journey has been enriching both personally and professionally. 📚👏

May 28, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Refilwe,

Thank you for sharing your journey with us. We’re thrilled that you found a supportive environment while studying with us. It’s one of our top priorities here at LSBF, and we’re so glad we could contribute to your achievements.

Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

Excellent institution

I’m doing my second fully online ACCA course with LSBF. Last year I was successful when I did the MA. I work full time with zero time off for study and lived in a six hours time difference with the UK. Thanks to the tutors for doing an excellent job and i must also thank Natasha for the exceptional customer service I always receive when I have any administrative issues. She always respond to me promptly especially as it relates to accessing course videos and study materials and I am grateful. I am happy I choose to study with LSBF.

February 28, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Claudia,
We appreciate the positive feedback. It's incredibly gratifying to hear that you had such a great experience with LSBF. We're dedicated to offering an exceptional educational journey, and your feedback reassures us that we're on the right track. The LSBF community wishes you success as you continue your journey with us.
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

Experince and teaching skill of my…

Experince and teaching skill of my tutor is top notch.

May 9, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Dennis,
Thank you so much for taking the time to share your positive experience with LSBF.
Kind regards,
London School of Business & Finance

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