LSBF Reviews 448

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the helpfulness and positive attitude of the staff, making interactions pleasant and productive. Many people appreciate the exceptional customer service, noting the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, often describing the service as excellent and efficient. However, some customers also noted issues with the service, including difficulties accessing study materials and receiving slow or unhelpful responses. A few other people also felt pressured by the sales team, and some experienced rude and dismissive interactions with administrative staff.

What people talk about most

Staff

Customers consistently note positive experiences with staff, particularly praising the dedication and support... See more

User experience

Reviewers highlight positive aspects of user experience, praising the clear teaching styles, engaging... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the strong academic support,... See more

Response time

People report positive experiences with response times. Many customers praise the prompt and helpful guidance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The tutor Hafeez they created a much more relaxed, inviting atmosphere and instilled more belief into the group I felt than the previous tutor whom I failed with twice with.  Hafeez was much more en... See more

Company replied

Rated 5 out of 5 stars

My experience with LABF has not been straightforward however I recently had tuition with Hafeez and this man changed my whole outlook on PM! He made things so easy to understand, he gave us lots of tr... See more

Company replied

Rated 5 out of 5 stars

so excellent!!! Support team works really well, teachers are also so supportive and they care about your knowledge that you acquire from each lesson. The most important is the planned lessons really h... See more

Company replied

Rated 5 out of 5 stars

I sincerely want to thank my recruitment associate Ms J Shoumika, for her incredible support and kindness that she showed me throughout my application journey. From the very first conversation I felt... See more

Company replied


Company details

  1. Education Center

Written by the company

London School of Business and Finance offers a range of innovative education programs: UG, MBA, ACCA, financial courses, etc. LSBF offers programmes via on-campus and online learning platform, which allows students to study anywhere in the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

448 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

LSBF Tuition

Purchased 3 papers of the professional level and the support and general experience from start to end was great.
Recommended!
Gjergji

January 9, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Glorgos,
We appreciate the positive feedback. It's incredibly gratifying to hear that you had such a great experience with LSBF. We're dedicated to offering an exceptional educational journey, and your feedback reassures us that we're on the right track.
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

Amazing experience with LSBF

Your service is amazing. Shout out to Natasha Young. Your assistance and guidance showed me that LSBF is about students' success.
Thank you so much.

May 2, 2025
LSBF logo

Reply from LSBF

Dear Amuchilani,
We're truly grateful for your positive feedback! It's great to hear that you had such a rewarding experience with LSBF. We wish you the greatest success in your future academic and career journey.
Sincerely,
London School of Business & Finance

Rated 5 out of 5 stars

Thank you Natasha for guiding me and…

Thank you Natasha for guiding me and offering your support to understand the process of resit and deferral policy.

April 24, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Priyanka,
Thank you for sharing your experience with us! Knowing that you found your time at LSBF enriching brings us immense joy. We're fully committed to delivering excellence in education, and your feedback serves as a testament to our efforts.
Best wishes,
London School of Business & Finance

Rated 5 out of 5 stars

SBR first time pass

Thank you Martin for all your assistance with SBR passed first time 77%. Great classes and supportive lectur.

April 14, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Anneke,
Thank you so much for taking the time to share your positive experience with LSBF. At LSBF, we are committed to providing an enriching educational experience to all our students, and it's always rewarding to hear when we've succeeded in doing so. The LSBF community is looking forward to continuing supporting you on your journey.
Kind regards,
London School of Business & Finance

Rated 5 out of 5 stars

Special thanks to David Laws

Special thanks to David Laws, AFM lecturer, for his excellent and engaging teaching style, constructive feedback and exam prep tips.

April 14, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Michelle,
Thank you so much for taking the time to share your positive experience with LSBF. At LSBF, we are committed to providing an enriching educational experience to all our students.
Kind regards,
London School of Business & Finance

Rated 5 out of 5 stars

I could not have enrolled with a better…

I could not have enrolled with a better ACCA Tuition provider than the LSBF, this is my third professional paper with LSBF and with the constant support of their expert tutors and the well-designed course structure easy to be followed, as a mother of two I manage to pass both exams in the first attempt.

special thanks to David laws for the immense support during the AFM March 2025 session, his honest and timely feedback on the weekly assignments and the mock exams were the game changer for me on the exam's day.

To paul merison and Martin Jones for making it easy to pass SBL AAA on the first attempt on the September and December 2024 session respectively.

looking forward to a similar experience with my SBL exams.

Thank you, Team LSBF.

April 15, 2025
Unprompted review
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Reply from LSBF

Dear Sira,

Thank you for your feedback. We are delighted to know that you enjoyed your time at London School of Business and Finance. Your acknowledgment of our efforts is very much appreciated.
Best wishes,
London School of Business & Finance

Rated 5 out of 5 stars

I had a fantastic experience with LSBF

I had a fantastic experience with LSBF, thanks to their excellent instructors. I successfully cleared the Strategic Business Reporting (SBR) exam, largely due to the exceptional guidance of Martin Jones, my SBR tutor. His support at every stage was instrumental in helping me achieve this success, and I thoroughly enjoyed studying under his mentorship

April 14, 2025
Unprompted review
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Reply from LSBF

Dear Anil,
Thank you for sharing your experience with us! Knowing that you found your time at LSBF enriching brings us immense joy. We're fully committed to delivering excellence in education, and your feedback serves as a testament to our efforts. The LSBF community is here to support you every step of the way as you pursue your goals.
Best wishes,
London School of Business & Finance

Rated 5 out of 5 stars

Fantastic lectures

Fantastic lectures. As well as thorough coverage of course material, lots of support and advice on exam technique which was invaluable. First time pass so very happy.

April 14, 2025
Unprompted review
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Reply from LSBF

Dear Ruth,
We really appreciate your feedback, it fuels our passion for excellence at LSBF. We take great pride in offering a fulfilling educational experience, and your satisfaction is a true testament to our efforts. Please know that the LSBF community is here to support and encourage you as you pursue your educational and professional goals.
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

Thanks LSBF and specially Martin Jones…

Thanks LSBF and specially Martin Jones for his constant support and feedback on our queries for SBR, at any time and even until the eve of exam day. He made me love the subject. Many thanks!!

April 14, 2025
Unprompted review
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Reply from LSBF

Dear Devashree,
We're truly grateful for your positive feedback! It's great to hear that you had such a rewarding experience with LSBF. We wish you the greatest success in your future academic and career journey.
Sincerely,
London School of Business & Finance

Rated 5 out of 5 stars

Great thanks to Rob Sowerby

It has been a great pleasure of having Rob Sowerby our Financial Reporting tutor. He has an incredible and professional way to help you understand the most difficult topics easily and boost your confidence to success in the exam. Whatever I say wouldn't be enough to thank him. Loundja.

March 1, 2025
Unprompted review
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Reply from LSBF

Dear S Sellami,

Thank you for sharing your experience with us! Knowing that you found your time at LSBF enriching brings us immense joy. We're fully committed to delivering excellence in education, and your feedback serves as a testament to our efforts. The LSBF community is here to support you every step of the way as you pursue your goals.

Best wishes,
London School of Business & Financ

Rated 5 out of 5 stars

My experience at LSBF

The lecturer is always available to reply to questions which occur during self-study. I have had three lecturers until now, and the three of them were amazing. Going deeper, the PM lecturer, Natalya was the best! She makes life easier.

I am happy studying at LSBF!

March 5, 2025
Unprompted review
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Reply from LSBF

Dear Riad,
Congratulations on passing your exam! We really appreciate your feedback, It's great to hear that you had such a rewarding experience with LSBF and our amazing tutor Martin. We wish you the greatest success in your future academic and career journey.
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

I just want to say a big thank you to…

I just want to say a big thank you to Rob Sowerby for being such an amazing Financial Reporting tutor.
He has a way of making tricky concepts so much easier to understand, and his explanations are always clear and practical. I couldn't have asked for a better tutor. Thank you so much for all the support. I highly recommend Rob Sowerby to anyone looking to master Financial Reporting!

March 1, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Edyta,

We appreciate the positive feedback. It's incredibly gratifying to hear that you had such a great experience with LSBF. We're dedicated to offering an exceptional educational journey, and your feedback reassures us that we're on the right track. The LSBF community wishes you success as you continue your journey with us.

Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

Oustanding support and remarkable professionalism

Natasha is incredibly helpful and responsive, addressing all my questions without delay. She is exceptionally kind and always provides thoughtful guidance and effective solutions

February 11, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Sondes,
We're truly grateful for your positive feedback! It's great to hear that you had such a rewarding experience with LSBF. We wish you the greatest success in your future academic and career journey.
Sincerely,
London School of Business & Finance

Rated 5 out of 5 stars

Martin J. - A Great Tutor

I have been studying with LSBF since 2024, and I was fortunate to have Martin Jones as my tutor for the Financial Management paper.

Martin’s teaching style left a lasting impression on me. His ability to simplify complex concepts, combined with his engaging and approachable demeanor, made the learning experience both enjoyable and highly effective. His dedication to the school and his students was evident, as he went above and beyond to ensure that everyone succeeded.

During my time at the course, it was clear that Martin was a highly respected and beloved tutor at LSBF. His passion for teaching and genuine care for his students set him apart, making him an invaluable asset to the institution.

January 21, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Riccardo,
We really appreciate your feedback; it fuels our passion for excellence at LSBF. We take great pride in offering a fulfilling educational experience, and your satisfaction is a true testament to our efforts. Please know that the LSBF community is here to support and encourage you as you pursue your educational and professional goals.
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

Great place to study ACCA

I am highly recommended anyone who wants to pass ACCA examinations, LSBF is the right place to study. The SBR tutor is very clear on guiding students on studying, including well explaining the accounting standards. Additionally, the online platform provided by LSBF is very user friendly and the resources is well organised. Hence, I passed SBR in December 2024 for my first attempt. I am glad that I chose LSBF to study my accounting journey.

January 20, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Graheme,
We appreciate the positive feedback. It's incredibly gratifying to hear that you had such a great experience with LSBF. We're dedicated to offering an exceptional educational journey, and your feedback reassures us that we're on the right track. The LSBF community wishes you success as you continue your journey with us.
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

SBR December 2024

I had the pleasure of spending 10 weeks prepping with Martin Jones ahead of my SBR exam in December 2024.

Martin is a very knowledgeable teacher with lots of tips that had a huge part in me passing this exam.

With 2 exams to go, I will definitely be back studying with LSBF on my way to becoming ACCA qualified.

January 17, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Shuaib,
Thank you so much for taking the time to share your positive experience with LSBF. At LSBF, we are committed to providing an enriching educational experience to all our students, and it's always rewarding to hear when we've succeeded in doing so. The LSBF community is looking forward to continuing supporting you on your journey.
Kind regards,
London School of Business & Finance

Rated 5 out of 5 stars

HIGHLY RECOMMEND ATTENDING LSBF

It was my first time sitting for exams for a very long time. Mr. Martin Jones is an excellent lecturer. I thoroughly enjoyed his class, he made learning fun and there was never a dull moment. His style of teaching makes it easy to grasp and re-apply when needed. Thumbs up to LSBF and Mr Martin who gave me hope in finishing the race to ACCA qualification.

January 17, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Lee,
We really appreciate your feedback; it fuels our passion for excellence at LSBF. We take great pride in offering a fulfilling educational experience, and your satisfaction is a true testament to our efforts. Please know that the LSBF community is here to support and encourage you as you pursue your educational and professional goals.
Warm regards,
London School of Business & Finance

Rated 1 out of 5 stars

I successfully completed my courses end…

I successfully completed my courses end of November 2024. However when I enquired about the certificate weeks later, I was informed that the person dealing with such matters was away. Later on I made ab enquiry again just around the time I was told He/She would be available, The response was I will get my certificate within 4 to 6 weeks. Now its over 6 weeks now but still nothing came through.
I emailed them again, And got no reply. That’s how bad the service is.

Anyhow, I really appreciate the help they offered when I asked to swap my tests. I am really greatful

January 15, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Ntseliseng Mitchell Nyabela,

Thank you for reaching out and sharing your concerns. We understand that you completed your course at the end of November 2024 and were informed that your certificate would be issued within 4–6 weeks. Please note that the holiday period may have contributed to a slight delay in processing. However, we have been informed that your certificate should be dispatched by the end of next week.

We truly appreciate your patience and understanding, and we are grateful for your positive feedback about the support you received when swapping your tests.

If you have any further questions or need additional assistance, please do not hesitate to contact us.

Best regards,
LSBF

Rated 5 out of 5 stars

ACCA FR - Regwana Uddin

Reg is simply an amazing teacher. The top notch exam technique and constant reminder to stay calm during the revision session really helped me ace the exam. I cannot recommend enough to the future students that are planning to learn and pass their ACCA FR!
Thanks,
Dev

October 15, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Dev,
We're truly grateful for your positive feedback! It's great to hear that you had such a rewarding experience with LSBF. We wish you the greatest success in your future academic and career journey.
Sincerely,
London School of Business & Finance

Rated 5 out of 5 stars

Best of the best

I have been studying with LSBF for almost 3 years and am delighted with its online courses. So far, I completed 10 papers with LSBF, and many thanks to all staff for helping me in this journey.
I also acknowledge that Martin Jones, Paul Merison, Regwana Uddin, Zahid Ahmed, Rob Sowerthy are one of the best tutors I have ever had a chance to study with.
In the last session, I scored 71, and I am very happy that I finally cleared SBR and was one step closer to being qualified.
Martin Jones, you are an excellent teacher with an incredible way of explaining difficult and complex topics. I recommend both of your FM and SBR classes to other students.

October 18, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Shokirjon,
Thank you so much for taking the time to share your positive experience with LSBF. At LSBF, we are committed to providing an enriching educational experience to all our students, and it's always rewarding to hear when we've succeeded in doing so. The LSBF community is looking forward to continuing supporting you on your journey.
Kind regards,
London School of Business & Finance

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