LSBF Reviews 448

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the helpfulness and positive attitude of the staff, making interactions pleasant and productive. Many people appreciate the exceptional customer service, noting the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, often describing the service as excellent and efficient. However, some customers also noted issues with the service, including difficulties accessing study materials and receiving slow or unhelpful responses. A few other people also felt pressured by the sales team, and some experienced rude and dismissive interactions with administrative staff.

What people talk about most

Staff

Customers consistently note positive experiences with staff, particularly praising the dedication and support... See more

User experience

Reviewers highlight positive aspects of user experience, praising the clear teaching styles, engaging... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the strong academic support,... See more

Response time

People report positive experiences with response times. Many customers praise the prompt and helpful guidance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The tutor Hafeez they created a much more relaxed, inviting atmosphere and instilled more belief into the group I felt than the previous tutor whom I failed with twice with.  Hafeez was much more en... See more

Company replied

Rated 5 out of 5 stars

My experience with LABF has not been straightforward however I recently had tuition with Hafeez and this man changed my whole outlook on PM! He made things so easy to understand, he gave us lots of tr... See more

Company replied

Rated 5 out of 5 stars

so excellent!!! Support team works really well, teachers are also so supportive and they care about your knowledge that you acquire from each lesson. The most important is the planned lessons really h... See more

Company replied

Rated 5 out of 5 stars

I sincerely want to thank my recruitment associate Ms J Shoumika, for her incredible support and kindness that she showed me throughout my application journey. From the very first conversation I felt... See more

Company replied


Company details

  1. Education Center

Written by the company

London School of Business and Finance offers a range of innovative education programs: UG, MBA, ACCA, financial courses, etc. LSBF offers programmes via on-campus and online learning platform, which allows students to study anywhere in the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

448 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Simply the best

Simply the best! I have studied a number of ACCA papers with LSBF. I have tried other schools but came back “home = LSBF” and so far my best passing rate is thanks to LSBF. Recently I have passed my FM and SBR thanks to Martin Jones! Can’t thank him enough and can’t recommend him enough! Fantastic teacher with great approach, enormous knowledge and proper teaching skills!

October 14, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Joanna,
We really appreciate your feedback, it fuels our passion for excellence at LSBF. We take great pride in offering a fulfilling educational experience, and your satisfaction is a true testament to our efforts. Please know that the LSBF community is here to support and encourage you as you pursue your
educational and professional goals.
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

Financial Management with Mr. Martin Jones

I took Financial Management with Mr. Martin Jones and have passed it on the first attempt- I am ecstatic!

His lectures were engaging and have seen me through, even though it was a very challenging period for me to wade through and keep focus.

A specially gifted tutor, his classes were organized and he was well prepared each time.
Made an otherwise difficult paper for me, much easier.

October 15, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Chalila,
We're truly grateful for your positive feedback! It's great to hear that you had such a rewarding experience with LSBF. We wish you the greatest success in your future academic and career journey.
Sincerely,
London School of Business & Finance

Rated 5 out of 5 stars

LSBF - best school to study ACCA and Reg is the best teacher

I studied with LSBF for F7 exam for Sep24 siting. I passed it in first sit. The teacher, Regwana Uddin was very amazing. She has brilliant teaching technic, which she involved us in the class, homework and the feedbacks helped very much. I wish she was teaching the all the ACCA exams.

I recommend LSBF to study ACCA; they care the students to pass. They do not see us just as a customer. They gave us additional classes to ensure we are ready for exam. I received good support to passed this very difficult ACCA exam.

Admin department is also very helpful. Thank you so much LSBF team.

Serap

September 3, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Serap,
Thank you so much for taking the time to share your positive experience with LSBF. At LSBF, we are committed to providing an enriching educational experience to all our students, and it's always rewarding to hear when we've succeeded in doing so. The LSBF community is looking forward to continuing supporting you on your journey.
Kind regards,
London School of Business & Finance

Rated 5 out of 5 stars

An amazing experience I had in LSBF SBR…

An amazing experience I had in LSBF SBR class. Thank you Martin and entire LSBF team for giving me confidence to face SBR

October 15, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Consumer,
We're truly grateful for your feedback! It's great to hear that you had such a rewarding experience with LSBF. We wish you the greatest success in your future academic and career journey.
Sincerely,
London School of Business & Finance

Rated 5 out of 5 stars

FR Tutoring

FR Tutoring - Regwana Uddin.

I have just completed the tutoring for FR, and was really pleasantly surprised but the support, teaching standard and friendliness of the tutor. Reg was absolutely amazing from the very first session, every session was welcoming and very informative.

You are provided with class notes, homework books and continuous practice questions that are marked along the way to guide your studies. The sessions are very open for people to ask questions and get more support. All round really great! I would highly recommend.

Huge thanks to Reg and the LSBF team.

September 1, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Louhi,
We really appreciate your feedback, it fuels our passion for excellence at LSBF. We take great pride in offering a fulfilling educational experience, and your satisfaction is a true testament to our efforts. Please know that the LSBF community is here to support and encourage you as you pursue your
educational and professional goals.
Warm regards,
London School of Business & Finance

Rated 1 out of 5 stars

Just a money grab

The tutors are great but the whole organization seems to be a money grab.
As I was trying to get a refund for classes I had overpaid for I was told some council would have to convene as well as these spicy titbits

"Isn't is much better on your own country?"
"Why don't you go back to your own country then?"

Utterly useless and disinterested customer service. Don't waste your time and money.

October 4, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Dave,

We have carefully reviewed our records and could not find any reference to this matter. Please rest assured that LSBF maintains the highest ethical standards, and we are confident that none of our staff would behave in such a way, nor do we currently sponsor International students. If you wish to reach out to us directly, please send your contact details to: complaints@lsbf.org.uk.

Warm Regards,
London School of Business & Finance

Rated 4 out of 5 stars

My Tutor

My tutor was a great teacher. She was very responsive and very to the point which I appreciate.

The only thing I would change is how much time we had to spend formatting our homework. It made the homework take longer than it should have because of adding formatting to an excel sheet in a subjectively professional format.

Other than that, I was very happy.

September 27, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Joshua,

We appreciate the positive feedback. It's incredibly gratifying to hear that you had such a great experience with LSBF. We're dedicated to offering an exceptional educational journey, and your feedback reassures us that we're on the right track. The LSBF community wishes you success as you continue your journey with us.

Warm regards,
London School of Business & Finance

Rated 1 out of 5 stars

BAD EXPERIENCE

I paid for online course to sit exam in December. I then received a phone call saying that I missed the deadline and was not able to attend the course. An email was sent where I needed to fill out a form to get a refund. The refund can take up to 45 working days and an admin charge will be deducted from refund when I was not at fault! No mention on the website that I have missed the deadline - I should not have been able to pay for course if this was the case!

September 24, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Faye,

Thank you for your review, and we sincerely apologise for the confusion and frustration you experienced. We understand how important it is to have clear communication and a smooth registration process.

We'd like to confirm that we sent you an email on 27th September agreeing to issue you a full refund, with no admin fee deducted. We are truly sorry for any miscommunication on our website regarding the registration deadline, and we are actively investigating this issue to ensure it doesn’t happen again.

Your feedback is invaluable in helping us improve, and we appreciate your understanding as we work to resolve this. If you have any further questions or need assistance, please don’t hesitate to reach out.

Kind regards,
London School of Business & Finance

Rated 5 out of 5 stars

Natalya is a very experienced teacher

Natalya is a very experienced teacher. Realising every student is unique and has unique qualities so carrying everyone along is a very good quality of a teacher

September 5, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Anastasia,

We really appreciate your feedback, it fuels our passion for excellence at LSBF. We take great pride in offering a fulfilling educational experience, and your satisfaction is a true
testament to our efforts. Please know that the LSBF community is here to support and encourage you as you pursue your educational and professional goals.

Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

Outstanding Tutoring Experience with Martin Jones at LSBF

I am incredibly grateful to have had the opportunity to learn under the guidance of Martin Jones at the London School of Business and Finance (LSBF). His teaching style is nothing short of exemplary. Martin’s dedication to his students is evident in every lecture and tutoring session. He brings a level of clarity and depth to complex subjects that is both impressive and immensely helpful.

What truly sets Martin apart is his ability to break down intricate concepts into easily understandable segments, making learning not only more accessible but also more enjoyable. He is always patient, ensuring that every student grasps the material fully before moving on. His commitment to our success is clear, and he goes above and beyond to provide support whenever needed.

I highly recommend him as a tutor to anyone looking for a thorough and engaging learning experience.

September 5, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Anum,

Thank you for sharing your experience with us! Knowing that you found your time at LSBF enriching brings us immense joy. We're fully committed to delivering excellence in education, and your feedback serves as a testament to our efforts. The LSBF community is here to support you every step of the way as you pursue your goals.

Best wishes,
London School of Business & Finance

Rated 5 out of 5 stars

MARTIN JONES GREAT TUTOR

Martin Jones is one of the best lecturers from LSBF, my financial management journey was made easy and interesting. We were kept on our toes with weekly assignments and his mentoring sessions were always on point. Thank you!

September 5, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Samuel,

Thank you so much for taking the time to share your positive experience with LSBF. At LSBF, we are committed to providing an enriching educational experience to all our students, and it's always rewarding to hear when we've succeeded in doing so. The LSBF community is looking forward to continuing supporting you on your journey.

Kind regards,
London School of Business & Finance

Rated 5 out of 5 stars

Reg is probably best tutor for Financial Reporting

Reg is probably the best lecturer that I have met on my ACCA journey. She took me through Financial Reporting when I was on the verge of quitting ACCA and motivated me to be a better person

I wish she could be my tutor for the rest of the remaining ACCA subjects. This young lady is a gift to mankind..... Lloyd

September 2, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Student,
Thank you so much for taking the time to share your positive experience with LSBF. At LSBF, we are committed to providing an enriching educational experience to all our students, and it's always rewarding to hear when we've succeeded in doing so. The LSBF community is looking forward to continuing supporting you on your journey.
Kind regards,
London School of Business & Finance

Rated 4 out of 5 stars

I passed my FA Exam

I passed my FA Exam! I want to give credit to my FA tutor Regwana. I learnt a lot .before my exam, i revised many questions. Took some rest 😴 and i tried to relax in the exam as much as possible. I read the requirement of the questions first and then attempted the questions just as my tutor Regwana instructed me.

August 21, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Allan,
Thank you so much for taking the time to share your positive experience with LSBF. At LSBF, we are committed to providing an enriching educational experience to all our students, and it's always rewarding to hear when we've succeeded in doing so. The LSBF community is looking forward to continuing supporting you on your journey.
Kind regards,
London School of Business & Finance

Rated 5 out of 5 stars

It was a great experience

It was a great experience. I have a learned a lot of accounting standards from the financial reporting course. The tutor has helped me to get the necessary knowledge. I’m in love with the platform that the LSBF is using . It is an easy platform which we can navigate and access the necessary materials very easily.

July 18, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Baraa,
Thank you for sharing your experience with us! Knowing that you found your time at LSBF enriching brings us immense joy. We're fully committed to delivering excellence in education, and your feedback serves as a testament to our efforts. The LSBF community is here to support you every step of the way as you pursue your goals.
Best wishes,
London School of Business & Finance

Rated 5 out of 5 stars

Overall very good

Reg has been great helping me pass FR. She works hard to go the extra mile and has such a big heart wanting to help all her students. Paul helped me with AA he is one of those people that can explain anything to anybody and makes things so clear. Martin has been supportive with FM he has supported me but unfortunately I still haven't passed but he still messages me despite I am not his student anymore. The other teachers were great too I just can't remember all the names, I passed 5 modules first time. The admin support have been up and down and although they always help in the end I have had to argue with them, which has been stressful especially when you receive a fail, you don't want to be arguing about the first time pass.

July 16, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Caroline,
We appreciate the positive feedback. It's incredibly gratifying to hear that you had such a great experience with LSBF. We're dedicated to offering an exceptional educational journey, and your feedback reassures us that we're on the right track. The LSBF community wishes you success as you continue your journey with us.
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

Great Tutor!

Martin was very thorugh in his delivery of the course.
Although I only did the revision course, it was very useful as the exam techniques taught assisted me with securing a pass in SBR.
Both online and face to face classes were very helpful.
Would recommend to any student looking for a great tutor or institution to study with.

July 16, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Jamesa,
We really appreciate your feedback, it fuels our passion for excellence at LSBF. We take great pride in offering a fulfilling educational experience, and your satisfaction is a true
testament to our efforts. Please know that the LSBF community is here to support and encourage you as you pursue your educational and professional goals.
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

I passed SBR at first attempt.

I passed SBR at first attempt.

A huge thank you to Mr Martin Jones for support and dedication of passing knowledge!

A very common sense approach in teaching made it a pleasure to learn and understand the subject.

July 15, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Ula,
Congratulations on passing your exam! We really appreciate your feedback, It's great to hear that you had such a rewarding experience with LSBF and our amazing tutor Martin. We wish you the greatest success in your future academic and career journey.
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

My Awesome tutor Martin Jones

I am truly grateful for my tutor Martin Jones. If it were not for his guidance and expertise then the success I had in my FM exams in June 2024 would not be possible. Martin is a tutor who goes the extra mile and length to ensure his students comprehension and success. He is a dedicated and awesome teacher. Thank you Martin for everthing you did to ensure I wasn't left behind I am truly appreciative. May God continue to bless you. Keep doing what you do your are awesome 👌. 🙏

June 7, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Mei,
We really appreciate your feedback, it fuels our passion for excellence at LSBF. We take great pride in offering a fulfilling educational experience, and your satisfaction is a true
testament to our efforts. Please know that the LSBF community is here to support and encourage you as you pursue your educational and professional goals.
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

I wrote SBR in June 2024 and I passed…

I wrote SBR in June 2024 and I passed with 75% Thank you LSBF for the study resources and excellent platform and many thanks to the Tutor Martin Jones

July 16, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Prince,
Congratulations on passing your exam with a great percentage. Knowing that you found your time at LSBF enriching brings us immense joy. We're fully committed to delivering excellence in education, and your feedback serves as a testament to our efforts. The LSBF community is here to support you every step of the way as you pursue your goals.
Best wishes,
London School of Business & Finance

Rated 5 out of 5 stars

My tutor Regwana was so helpful and…

My tutor Regwana was so helpful and really helped to pass the FR exam on the first go! She was quick to respond and answer questions and her organized notes and teaching style was extremely appreciated!!

June 5, 2024
Unprompted review
LSBF logo

Reply from LSBF

Dear Catherine,
We're truly grateful for your positive feedback! It's great to hear that you had such a rewarding experience with LSBF. We wish you the greatest success in your future academic and career journey.
Sincerely,
London School of Business & Finance

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