Zero Customer Service
Zero Customer Service. Three phone calls, none returned. One email, no reply. Such a scam!
February 23, 2026
Unprompted review
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Company details
Information provided by various external sources
America’s Favorite Pet Tags - Over 4 Million Satisfied Pets! Free Shipping and lifetime guarantee on all tags. Huge personalized tag selection for dogs & cats.
Contact info
Aurora Avenue North 4301, 98103, Seattle, United States
- www.luckypet.com
Placed an order with them on July 27th
Placed an order with them on July 27th, confirmed July 28th. The order was for 2 Slide On Collar Tags for my dogs. The confirmation says it will be mailed out within 2 to 3 business days. This never happened. Todays date if Aug 22th and I still haven’t received my order.
I receive an UP-SALE notice on Aug 5th, asking me if I wanted a 1 time Owner Alert service which I declined.
Aug 6th, they state they’d go ahead with my order. On Aug 13th I advised I hadn’t received my order yet, what’s going on???
Aug 14th stated order sent out on Aug 11 USPS, first class mail.. Orders can take 3-9 business days.
August 20th still haven’t received order. Advised them if not received by Aug 21st I’m disputing order with Credit Card.
Haven’t heard from them, silence. I advised my CC to dispute charges.
This company is crazy. I thought I was dealing with reputable company. If I could give it a Zero rating I would. There’s no reason for this type of behavior.
Can only recommend to others not to do business with them.
August 6, 2025
Unprompted review
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