LuckyTrip Reviews 

1,834
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight how incredibly easy it is to plan relaxing holidays and use the intuitive mobile application to discover fascinating new international destinations. People also warmly appreciate the smooth booking process, convenient automatic flight check-ins, and the exceptionally responsive and helpful support team. Some reviewers were not happy with occasional technical glitches, noting that the app could sometimes be tricky to navigate or featured buggy search filters. Others also mentioned being dissatisfied with specific accommodation concerns, unexpected flight price increases at checkout, or minor seating arrangement issues.

What people talk about most

Holidays

Consumers find holidays booked through the platform to be a source of great satisfaction and ease. Reviewers... See more

Booking process

Clients share positive opinions on the booking process, describing it as a seamless and hassle-free... See more

User experience

People report positive experiences with user experience, highlighting how simple and effortless the booking... See more

Service

Users describe positive interactions with service, highlighting great communication and helpful support from... See more

Application

Reviewers mention positive feedback about app, highlighting that it is very easy to use and navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

LuckyTrip made it so easy to plan a getaway. We discovered a hidden gem that we'd never heard of, but absolutely fell in love with! The company sorted our baggage, flights, check-in, hotel and airport... See more

Rated 5 out of 5 stars

Just back from a 4 night solo trip to Marrakesh made easy and affordable with LuckyTrip. Lucy my point of contact was took care of my flights, accommodation, transfers, check ins and boarding passes.... See more

Rated 5 out of 5 stars

I heard about LuckyTrip years ago from an old flatmate, but had never given it ago. When trying to find a last minute long weekend trip, I redownloaded the app and I'm so glad I did! It's so e... See more

Rated 5 out of 5 stars

The whole experience was so easy- and it helped us pick a place we wouldn’t have gone to! The only thing was I couldn’t see the trip on my app for a while, but customer service was so lovely and sorte... See more


Company details

  1. Travel Agency

About LuckyTrip

Written by the company

LuckyTrip lets you find a trip in one tap.

Set your budget, tap Lucky and instantly find a trip to an amazing destination. It’s the easiest way to find your next adventure.

We love uncovering hidden gems. Think Soviet dive bars, haunted Romanian forests, secret pink lagoons…

Each trip comes with:

📄 ATOL Protection
✨ Best Price Guarentee
✈️ Automatic Flight Checkin
🙋 Personal Travel Advisor
🌲 Tree Planting with every Trip

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,834)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good deals with nice location matching and booking process

Luckytrip has been very good for me and my partner, we have gone to 3 places that we otherwise would not have visited due to the ease of booking cheap flights and accommodation with Luckytrip. Could do it myself but it wouldn't change the price much at all, especially with the student discount which has been very appreciated. The one issue is that there is not much communication after you pay until it's time to fly, so you'll book in December and not hear anything until June and fly off the next week, which is mildly anxiety inducing.

June 13, 2025
Rated 5 out of 5 stars

I love this App

I love this App, you just put in your budget, dates and number of travellers and suggested holiday come up!
I was a bit worried at first as they also check you into your flight ( if you want, you can opt out of that), but I should not have worried, it was smooth , safe and seamless. Had a great break with a friend in Palma for under £400 for flights and a fabulous hotel. Would certainly use again

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great App

Used several times now! Always ease to use and means I travel to places I wouldn’t normally think of! Always recommend this app to family and friends!

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Our first try of Lucky Trip and it’s a winner!

Our first try of Lucky Trip and what a fantastic experience we had. Lucy was brilliant and although at every step we were wondering if things were going to go to plan as it was our first time, we shouldn’t have worried!
What a great time in Zadar. Everything went perfectly. We will definitely spin the wheel of lucky trip again.

June 16, 2025
Unprompted review
Rated 4 out of 5 stars

What I can say is just press on lucky…

What I can say is just press on lucky until you find something that you like then start to travel around. You have 24 support from Lucky Trip the only thing is your have to choose what to do in your time. I do recommend Lucky Trip to everyone who likes to try to go wherever they give you good reasonable holidays.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely App

I found my experience using LuckyTrip to always be smooth sailing easy! It’s nice to find so many good deals for random trips

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Lucky trip first time experience

Everything was sorted and organised for me which made the journey and trip stress free. Contacting the customer support for any sort of enquiries was very easy and efficient and emails were responded to very promptly. Great value for the package and service included, great filters to find exactly the trip your looking for within your budget. Great app especially for a first time solo traveler!

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Porto

I had a fantastic trip to Porto, helpfully organised by the team at Lucky Trip. It was easy to use the app to book in the trip and fill in all relevant details. It was wonderful to not have to worry about checking in for flights etc, just having the boarding passes emailed through by the fantastic team.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

We had a great time with our lucky trip…

We had a great time with our lucky trip booking to lanzarote. I have used LT many times to visit typical and slightly less conventional destination. They have all been fabulous and the lucky trip comms has been superb. Would highly recommend to all

June 11, 2025
Unprompted review
Rated 2 out of 5 stars

Lucky trip sucks

Me and my partner paid extra to sit together on the flight to our holiday and they put us on seats far apart

They also did not manage to book our hotel for us and we were told to pay the hotel once we arrive - turns out if you book yourself it is much cheaper as lucky trip take a very generous percentage

Just go on sky skanner and air bnb yourself - you will save yourself a good 20%

June 14, 2025
Unprompted review
LuckyTrip logo

Reply from LuckyTrip

Hi Bartosz,

Thank you for getting in touch and sharing your feedback — I'm really sorry to hear that your experience didn't meet expectations.

I wanted to clarify a few points regarding your booking:

Flight Seating:
We understand how important it is to sit with your travel partner, and I’m sorry this didn’t happen. While we don’t charge anything extra for seat reservations, EasyJet usually assigns seats together automatically. In your case, it appears that many seats had already been reserved by other passengers before check-in opened, so EasyJet allocated you the closest available seats at that time.

Accommodation Booking:
We did book the accommodation for you, but it was a small, privately run property (not a hotel), and they operate on a cash-only policy with payment due upon arrival. As they don’t offer a way for us to prepay on your behalf, we refunded you the full cost of the stay in advance and explained this via email before your trip.

Pricing:
We’re really transparent about our pricing and what’s included in each trip. We work hard to curate complete, flexible experiences that include support, protection, and convenience – but we understand that some travellers prefer to book everything separately, and that may sometimes result in lower prices. We appreciate your feedback and are always looking for ways to improve the value we offer.

Thanks again for sharing your experience — we’ll take this on board as we continue working to make trips smoother and more enjoyable for our travellers.

Best regards,
Team LuckyTrip

Rated 4 out of 5 stars

Positive

We have booked twice with lucky trip and issues have arose but the agents have been quick to deal with it. We have found many deals and good stays with lucky trip and will always go back to them!

June 13, 2024
Unprompted review
Rated 4 out of 5 stars

I’ve used lucky trip so many times and…

I’ve used lucky trip so many times and each time it’s been amazing! About to go on my honeymoon again and I’m using the app and I’ve selected the most romantic place! Defo recommend this to anyone, especially for a good little get away!

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Had a fantastic break in Dublin booked…

Had a fantastic break in Dublin booked through Lucky Trip. Great flight times available, the hotel was gorgeous and the booking process was stress free! Great way to book a package knowing everything is sorted, and you have an advisor on hand should you need them. Looking forward booking our next trip!

January 2, 2025
Unprompted review

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