Mixed because I have won small amounts, however, this company, along with others, will disable certain games so you can't play them. (When you bet small and win big,( not a huge amount), )they will se... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This scam of an organisation is an absolute joke. STAY WELL AWAY FROM THEM! They keep spamming your inbox and text messages with their so-called “free spins” then when you finally give in and deci... See more
Very slow site and site tends to crash after finishing slots, and other sites pay much better on similar slots too. I don’t believe RNG is being used here. Withdrawals was quick however (within 24 hou... See more
Lucky VIP casino games give you great returns you always end up winning more than you lose in the end may take a little while but best return casino I've come across. You can do live chat and they are... See more
Company replied
Company details
About LuckyVIP
Written by the company
Here at Lucky VIP Casino we promise to treat you like the VIP you are, with fantastic customer service and access to 100s of the very best slots, table and roulette games for you to choose from and you can access them anytime, anywhere from your mobile, tablet or computer.
We offer all new players with a generous welcome offer, but the VIP treatment doesn’t end there. At Lucky VIP Casino, we will continue to reward you with amazing daily, weekly and monthly promotions.
Lucky VIP Casino is licensed and regulated in Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under license numbers RGL 133 and RGL 134..
We offer all new players with a generous welcome offer, but the VIP treatment doesn’t end there. At Lucky VIP Casino, we will continue to reward you with amazing daily, weekly and monthly promotions.
Lucky VIP Casino is licensed and regulated in Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under license numbers RGL 133 and RGL 134..
Contact info
United Kingdom
- 0800 901 2512
- support@luckyvip.com
- www.luckyvip.com
2.3
Poor
191 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good and fast service all round
August 29, 2017
Unprompted review
Reply from LuckyVIP
Hello Kevin,
Thank you for your review. We hope that you continue to enjoy your time with us.
Kind Regards,
Lucky VIP Casino
Good overall
I have been playing for quite a while here and i must say they are quite generous with the amounts of offers and free spins compared to other online casinos.
In the future it would be nice if we could get some novomatic slots such as Book of Ra but if that is not possible then it's not so bad as the site has some of the top games out there already such as:
Book of Dead
Montezuma
Which are known to go bezerk and pay out big.
August 25, 2017
Unprompted review
Reply from LuckyVIP
Hi Lee,
Thank you for leaving a review for LuckyVIP.com. We're happy to hear that you are enjoying playing at our site. We're constantly adding new games and have many lined up in the next couple of weeks!
Kind Regards,
Lucky VIP Casino
Excellent throughout
July 25, 2017
Unprompted review
Reply from LuckyVIP
Thank you for taking the time to leave a review Stephen! We're glad you're enjoying your Lucky VIP experience.
Kind Regards,
Lucky VIP Casino
Excellent site never had a problem …
Excellent site never had a problem would recomend to any one
July 25, 2017
Unprompted review
Reply from LuckyVIP
Thank you for the recommendation Laura, that's great to hear.
Kind Regards,
Lucky VIP Casino
it's a great casino great games
June 6, 2017
Unprompted review
Reply from LuckyVIP
We pride ourselves on having a great variety of games at Lucky VIP Casino so this is great to hear!
Kind Regards,
Lucky VIP Casino
Reply from LuckyVIP
It's good to hear that you like our site Samantha and we hope that you continue to play with us!
Kind Regards,
Lucky VIP Casino
Win some lose some
Had a good win the other night. Like the fact that funds you've won are released after 36 hrs as apposed to 48 with other sites. Did lose rather a lot the other night and slot was in sleep mode as took £120 to get a feature on 50p stake!! 😣 Wider variety of slots i.e tin town, grand casino, reel spinner would be great.
June 6, 2017
Unprompted review
Reply from LuckyVIP
Congratulations on your win Alison! As you know, it's all about luck, sometimes you win and sometimes you're not as lucky. Thank you for the feedback on the games.
Kind Regards,
Lucky VIP Casino
great site though ive yet to win and …
great site though ive yet to win and withdraw
June 6, 2017
Unprompted review
Reply from LuckyVIP
Hi Christopher,
Thank you for your review. It's great to hear that you like our site.
Kind Regards,
Lucky VIP Casino
Great range of slots
Great range of slots. trouble is, ,the money is unlikely to last to try them all.
Meanwhile, carry on clicking
Mike01328
June 6, 2017
Unprompted review
Reply from LuckyVIP
Thank you for the feedback Mike, we are glad that you like our variety of slots!
Kind Regards,
Lucky VIP Casino
Okay site with good games
Okay site with good games. Must say though No wins for many deposits
June 6, 2017
Unprompted review
Reply from LuckyVIP
We're happy to hear that you like our selection of games. Thank you for your feedback. We hope you get lucky!
Kind Regards,
Lucky VIP Casino
great casino no problems at all and …
great casino no problems at all and chats very helpfull
June 6, 2017
Unprompted review
Reply from LuckyVIP
It's great to hear that you like our friendly chat team at Lucky VIP! Thank you for the feedback.
Kind Regards,
Lucky VIP Casino
nothing wrong with the site i just had …
nothing wrong with the site i just had no luck on it at all
June 6, 2017
Unprompted review
Reply from LuckyVIP
We're sorry to hear that you haven't been lucky yet Ann! Wishing you luck for the future!
Kind Regards,
Lucky VIP Casino
love this site lots of different games …
love this site lots of different games to play on at your choice.
June 5, 2017
Unprompted review
Reply from LuckyVIP
We're glad to hear that you like our wide range of games at Lucky VIP Casino.
Kind Regards,
Lucky VIP Casino
Reply from LuckyVIP
Great to hear Tracey! We hope you continue to enjoy playing at Lucky VIP Casino.
Kind Regards,
Lucky VIP Casino
Great site with some very good games …
Great site with some very good games like to see some classic sites on there but overall excellent
June 5, 2017
Unprompted review
Reply from LuckyVIP
Thank you for taking the time to leave a review Adam. We're glad you are enjoying your Lucky VIP experience.
Kind Regards,
Lucky VIP Casino
Reply from LuckyVIP
Thank you for the recommendation, we appreciate it!
Kind Regards,
Lucky VIP Casino
Reply from LuckyVIP
We're glad to hear that you like our large choice of games and our friendly customer service team!
Kind Regards,
Lucky VIP Casino
Reply from LuckyVIP
Congratulations on the win Christopher!
Kind Regards,
Lucky VIP Casino
I love being a VIP
Just love this site, the games are amazing, the graphics are enticing...My personal favourite is unicorn bliss...cute characters. Highly recommended
March 22, 2017
Unprompted review
Reply from LuckyVIP
Thanks very much for the recommendation and the review Sarah! We hope that you continue to enjoy your Lucky VIP experience.
Kind Regards,
Lucky VIP Casino
Reply from LuckyVIP
Thank you for the review Selina!
Kind Regards,
Lucky VIP Casino
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.