Mixed because I have won small amounts, however, this company, along with others, will disable certain games so you can't play them. (When you bet small and win big,( not a huge amount), )they will se... See more
Company replied
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See what reviewers are saying
This scam of an organisation is an absolute joke. STAY WELL AWAY FROM THEM! They keep spamming your inbox and text messages with their so-called “free spins” then when you finally give in and deci... See more
Very slow site and site tends to crash after finishing slots, and other sites pay much better on similar slots too. I don’t believe RNG is being used here. Withdrawals was quick however (within 24 hou... See more
Lucky VIP casino games give you great returns you always end up winning more than you lose in the end may take a little while but best return casino I've come across. You can do live chat and they are... See more
Company replied
Company details
About LuckyVIP
Written by the company
Here at Lucky VIP Casino we promise to treat you like the VIP you are, with fantastic customer service and access to 100s of the very best slots, table and roulette games for you to choose from and you can access them anytime, anywhere from your mobile, tablet or computer.
We offer all new players with a generous welcome offer, but the VIP treatment doesn’t end there. At Lucky VIP Casino, we will continue to reward you with amazing daily, weekly and monthly promotions.
Lucky VIP Casino is licensed and regulated in Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under license numbers RGL 133 and RGL 134..
We offer all new players with a generous welcome offer, but the VIP treatment doesn’t end there. At Lucky VIP Casino, we will continue to reward you with amazing daily, weekly and monthly promotions.
Lucky VIP Casino is licensed and regulated in Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under license numbers RGL 133 and RGL 134..
Contact info
United Kingdom
- 0800 901 2512
- support@luckyvip.com
- www.luckyvip.com
2.3
Poor
191 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great games
Great choice of games from bingo to slots, only negative for me is the amount of time it takes for a withdrawal to be processed, up to 36 hours and the option of reversing the withdrawal in this time can be too tempting!
March 22, 2017
Unprompted review
Reply from LuckyVIP
We're pleased that you are happy with our choice of games Kim! We hope that you continue to enjoy playing at Lucky VIP and if you ever need any advice on your withdrawals, please contact our friendly support team on support@luckyvip.com or 0800 901 2512.
Kind Regards,
Lucky VIP Casino
Reply from LuckyVIP
There's lots of games for you to play and we're always adding more! Keep an eye out for some more coming soon!
Kind Regards,
Lucky VIP Casino
Reply from LuckyVIP
Thank you for leaving a review Adam. Congratulations on your win!
Kind Regards,
Lucky VIP Casino
Happy
I really like this site there are so many different games and always have lots of fun
March 22, 2017
Unprompted review
Reply from LuckyVIP
That's great to hear. Watch out for more games that are coming soon!
Kind Regards,
Lucky VIP Casino
It's a good quality game
I would recommend this game to family and friends because it has loads of good games to play
March 22, 2017
Unprompted review
Reply from LuckyVIP
Thank you for the recommendation Hazel, we really appreciate it.
Kind Regards,
Lucky VIP Casino
Reply from LuckyVIP
We have over 200 games to play and we're always adding more! It's great to hear that you're enjoying playing at Lucky VIP.
Kind Regards,
Lucky VIP Casino
Reply from LuckyVIP
Thank you for taking the time to leave a review Lorraine; it's great to hear.
Kind Regards,
Lucky VIP Casino
I love the site
Good games. Amazing promotions
Always I recieve promotion like bonus or free spins are credited in my account
March 21, 2017
Unprompted review
Reply from LuckyVIP
Amazing feedback. We're happy that you like our promotions, Emerson!
Kind Regards,
Lucky VIP Casino
LuckyVIP
Love this site plenty of good games and good customer service
March 21, 2017
Unprompted review
Reply from LuckyVIP
Thanks for the feedback Marie - we're glad you're happy with our large selection of games. We're always adding more too!
Kind Regards,
Lucky VIP Casino
Reply from LuckyVIP
Hi Keeley,
Thank you for the feedback, we really appreciate it and will put this forward to the relevant team.
Kind Regards,
Lucky VIP Casino
Bonus problem
Good site but sometimes when I get a bonus offer I put code in and it will not let me deposit and when I take out bonus code I can deposit
March 21, 2017
Unprompted review
Reply from LuckyVIP
Hi Martin,
Thank you for raising this issue. If this happens again, please can you contact support@luckyvip.com so that we can investigate further.
Kind Regards,
Lucky VIP Casino
Good site
I love this site as I love Elvis game
But never stop when I win
March 20, 2017
Unprompted review
Reply from LuckyVIP
We're glad that you love Lucky VIP Nadia. We have a really great support team if you wish to discuss options available such as deposit limits or take a break periods. You can contact them on support@luckyvip.com or 0800 901 2512.
Regards,
Lucky VIP Casino Team
Reply from LuckyVIP
Thanks for taking the time to leave a review Kristie.
Kind Regards,
Lucky VIP Casino
Great site loads of games to choose from
Love this site plenty of choice and good customer service
March 20, 2017
Unprompted review
Reply from LuckyVIP
We're happy that you like our choice of games; we've got 300+ games for you to play.
Kind Regards,
Lucky VIP Casino
Trusted site with huge amounts of games g
Good site full of many popular games... Well recommended.
March 20, 2017
Unprompted review
Reply from LuckyVIP
Thanks for the recommendation Wayne. We've got 300+ games to pick from!
Kind Regards,
Lucky VIP Casino
Reply from LuckyVIP
It's pleasing to see that you're having great experience on our site!
Kind Regards,
Lucky VIP Casino
Love playing the Fire Joker slots
Not many free spins or bonus' given but an easy to use site
March 20, 2017
Unprompted review
Reply from LuckyVIP
Hi Kelley,
We're glad that you find our site easy to use. Thanks for the feedback on the free spins and bonus. We will take this into consideration.
Kind Regards,
Lucky VIP Casino
Reply from LuckyVIP
We're glad that you like our bonuses. Thanks for the feedback!
Kind Regards,
Lucky VIP Casino
one of the best casinos
Really enjoy playing at VIP quick responses from costumer services
March 20, 2017
Unprompted review
Reply from LuckyVIP
Our customer service team are great and we're glad that you think so too! Thanks for leaving a review.
Kind Regards,
Lucky VIP Casino
Reply from LuckyVIP
Thank you for leaving a review Susan. It's great to hear that you're having fun playing at LuckyVIP.com.
Kind Regards,
Lucky VIP Casino
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