If I could give 0 stars I would - still awaiting delivery of goods although ordered over 1 week prior to date of delivery required - the firm have made the excuse they are busy & cannot rely on courie... See more
Company replied
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If I could give 0 stars I would - still awaiting delivery of goods although ordered over 1 week prior to date of delivery required - the firm have made the excuse they are busy & cannot rely on courie... See more
Company replied
I place an order for conger eel and d other types fish,prices and quantities were agreed on the phone,assured of the quality and freshness and even got advice about sea food quality.order was to arr... See more
Company replied
Nice environment and clean wet fish shop. Very impressed with fish quality and outstanding service. Staff is very friendly and very helpful, gave me different options. Well recommend in my option. I... See more
Company replied
What a bitter disappointment! Whereas my previous delivery of smoked salmon provided me with a very tender, moist and succulent experience, this latest one has proven dry, salty and tough.
Company replied
Seafood Supplier - We supply for restaurants, supermarkets, pub, caterings, food businesses, public customers by online fish store and from our fishmonger store in Hornchurch RM12 4RH. We supply nationwide in UK by our online fish store and as well by orders over the phone. We supplier over 200 products and if you can't find your favorite product, please contact us on our helpline or via WhatsApp on +447864975251. We will be happy to assist you doesn't matter how small or big customer you may be. We are passionate of fish and we help hundreds of customers ever year. From very basic instructions to how to cook fish and beyond by serving great restaurants in London and surrounding area. Also deliver at your door nationwide using our courier partners like DHL and DPD.
10 Elm Parade Shops, St Nicholas Avenue, RM12 4RH, HORNCHURCH, United Kingdom
Replied to 33% of negative reviews
Typically replies within 24 hours
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High quality fish with simple cooking steps and the customer service was amazing

Reply from Lui Foods Ltd
The best customer service and fish was great and very fresh

Reply from Lui Foods Ltd
Nice environment and clean wet fish shop.
Very impressed with fish quality and outstanding service. Staff is very friendly and very helpful, gave me different options. Well recommend in my option.
I will be back as I like so much fresh fish.

Reply from Lui Foods Ltd
Nice variety of fish and welcome staff.
Help me decide what I need it.
Great store to buy fish.
Definitely I will be back again.

Reply from Lui Foods Ltd
The shop was very clean and tidy also the fish on display was beautiful and well organised. The fish was very fresh and tasted amazing compared to other fish shops.

Reply from Lui Foods Ltd
Fish was amazing and extremely fresh.
Nice place to buy online or in store.
Staff help me on everything I need it.
Nice people and recommend it.
Cheers

Reply from Lui Foods Ltd
Probably one of the most flavourful and fresh fish I have ever bought, accompanied with very reasonable price for its high quality and the staff are always willing to have a nice chat while preparing my fish just they way I like it.

Reply from Lui Foods Ltd
Very unfriendly staff and old fish
Never again!
Do not trust their sly words, they are there to catch you out

Reply from Lui Foods Ltd
Great communication and massive will to fulfill customers needs. Customer is not left alone after placing an order.

Reply from Lui Foods Ltd
If I could give 0 stars I would - still awaiting delivery of goods although ordered over 1 week prior to date of delivery required - the firm have made the excuse they are busy & cannot rely on couriers - NOT good enough. They were quick to take my money but poor at delivery.

Reply from Lui Foods Ltd
Would of been a 5 except i ordered it for Wednesday and it came Thursday plus 1 item they didn’t have other than that everything else was brilliant. I’d put the wrong postcode on my order but the right address they rang to get the right postcode and every question i asked about the order and delivery they answered straight away and explained very clearly so i understand it all that i asked to know and put my mind at rest knowing that my order would get to me safely and on time , I have eaten a few things from the order and it was very tasty and great quality , I will definitely order from them again in the near future

Reply from Lui Foods Ltd
Excellent customer service, good quality fresh and frozen fish available. I choose to only buy my fish here.

Reply from Lui Foods Ltd
What a bitter disappointment! Whereas my previous delivery of smoked salmon provided me with a very tender, moist and succulent experience, this latest one has proven dry, salty and tough.

Reply from Lui Foods Ltd

Reply from Lui Foods Ltd

Reply from Lui Foods Ltd
I’m italian and wherever I have tried shellfish and seafood in restaurants or bought them from the regular main supermarket or local markets they have always been tasteless or they had an aftertaste of pure plastic.
I have been extremely surprised from the service received by LuiFoods and the excellence of the fish itself.
I would strongly recommend anyone including family qnd friends to get orders through LuiFoods. This is what we were looking for!
We have taken a sort of a gamble as the fish ordered was for Christmas Eve celebration, and they haven’t disappointed us!
They are certainly absolutely incredible!

Reply from Lui Foods Ltd
I place an order for conger eel and d other types fish,prices and quantities were agreed on the phone,assured of the quality and freshness and even got advice about sea food quality.order was to arrive within the week but it arrived within 3days fresh and properly packaged.L do not normally review products but have review thi company because they are EXCELLENT and true to their word.

Reply from Lui Foods Ltd
The crab sticks was gross like hard and crusty and the cockles was all mushy with and and very gritty won’t be returning and left a voicemail with no reply 🤮😡

Reply from Lui Foods Ltd
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