lulalend.co.za Reviews 

2
TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

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(2)

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Rated 1 out of 5 stars

They will walk away when you most need them...

I took out a revolving facility with them over a year ago, never missing a single payment.

My business is cyclical and as a result, having this facility available gave me peace of mind and the ability to manage the cycles.

Unfortunately, when it came to drawing on the available balance in the facility to pay upcoming creditors, they refused to pay out my available cash.

They cited a low bank balance as the reason. completely disregarding the cyclical nature of my business and completely ignoring a wealth of fixed contracts.

They even went so far as to say allowing me to access my available balance on the facility would be considered 'irresponsible lending' and they don't care about the context because they use 'real-world data'

Luckily I could take what they disregarded to a traditional bank and got offered a facility three times larger with half Lula's interest rate. This was within 2 days.

If you need a partner you can trust and that will guide you through the ups and downs of any business, Lula is not them.

Very, very disappointed.

August 21, 2024
Unprompted review
Rated 1 out of 5 stars

Money went off my bank account after I…

Money went off my bank account after I have already settled my loan with them weeks ago.

After calling the friendly customer service lady, She confirmed that my account status does show settled, and she said that the accounting department will get back to me.
Its been one full business day and I still havn't heard anything.

The Money went off on 22 April, On Friday, and Monday was Payday for my employees.

Can somebody please get back to me please!

April 26, 2022
Unprompted review

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