I returned an item on 7th May, over 2 months ago and still haven’t had a refund. I followed the return instructions on the website, got proof of delivery, and have sent numerous emails, a message via... See more
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See what reviewers are saying
Order placed Feb 2025. Payment taken goods never received. Business then temporarily closed. Recently re-opened and despite sending email, message and commenting on various FB posts I am being totall... See more
Doesn't deserve a 1 star .I ordered jeans in January 2025 , didn't receive my order as they said had an issue with supplier. Said they'd 'look into it' and heard nothing since. Repeatedly asked for my... See more
I recently got a necklace made by lulu and belle. It wasn't exactly the same as anything they had pictured on their website and I found their personal service exceptional. Really good value for a uniq... See more
Company details
Information provided by various external sources
Lulu Bella Boutique is a multiple award winning ladies fashion boutique, based in the North East of England. We pride ourselves on outstandng customer service and going the extra mile for our Lulu Belles. We love to bring ladies out of thier comfort zone with their fashion and guide them through every step of the wya through their fashion journey.
Contact info
5 Interchange Centre, West Street, NE8 1BH, Gateshead, United Kingdom
- 0191 4785656
- support@lulubellaboutique.co.uk
- www.lulubellaboutique.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Curvy clothes
Love my order especially for the curvy ladles but more curvy clothes would be really good.
Excellent only shop a no that when they…
Excellent only shop a no that when they give sizes they are correct
I ordered jump suit and bardot tops all…
I ordered jump suit and bardot tops all arrived very promptly. All as described and kept up to date re my order. Excellent service
Great shop to buy cloths
I ordrered beautiful blue top brilliant…
I ordrered beautiful blue top brilliant service, fast delivery and material gorgeous
Toy story pjs
Bought toy story alien pjs for mothers day ,good quality and quick delivery.
arrived on time
arrived on time, perfect condition, love the quality of the bag , value for money I also bought a card holder wallet, love the bee on the front , holds 17 cards I love it excellent quality.
Great service as always
Cute Terracotta Man
I received one terracotta man very quickly after ordering but sadly broken upon arrival. I immediately phoned the Gateshead shop to explain on Wednesday armed with photos, Ross was very helpful and obliging taking my word for it without showing photos, it was replaced straight away which I received intact today (Friday). Always excellent service and goods from this fabulous boutique, I'll be glad to see Chester le Street when it reopens as loved to browse and talk to the very friendly staff, can't praise them or the service enough.
Five stars excellent service and…
Five stars excellent service and excellent quality Thankyou will definitely be shopping more with yous ⭐️⭐️⭐️⭐️⭐️
From ordering my goods to getting them…
From ordering my goods to getting them delivered was very quick and efficient well done x
Always a good service and fast delivery.
Just amazing customer service
Just amazing customer service, nothing is a problem and super quick delivery thanks again team lulu Bella
Very pleasant to deal with great…
Very pleasant to deal with great service ☺️☺️ and quick delivery all things have bought off this site are fantastic value will be buying agin xx
Very happy with all of my purchases…
Very happy with all of my purchases from lulubella. If there has been a slight issue with delivery Ross has very quickly resolved it. Excellent customer service
Great products and excellent customer…
Great products and excellent customer service.
Excellant service
I have had excellent service from…
I have had excellent service from Lulabelle and the quality of my purchases have been brilliant.
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