Lumberkingflooring Reviews 8

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

4.0

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i can honestly say that the whole…

i can honestly say that the whole process from ordering product to delivery was flawless, the help received when calling was spot on, the follow up calls following the placing of order were in a timely manner, very polite and helpful when i asked questions about delivery of materials, they arranged for the pallets to be delivered so that the weather would have no impact if they were left outside for any length of time.
installation of the flooring was easy, all joints fitted perfectly, and the colour match was excellent, i went for the Sandringham oak, defanitely recommend this company if you are considering upgrading to a wooden style floor.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Highest quality products for any…

Highest quality products for any flooring project, for household or commercial purposes
Professional and friendly staff, expert advice and 1st class service and after sales.
Extremely competitive and affordable priced
5⭐️’s
Definitely will be using Lumber King flooring again

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great product, Excellent Service

Dan was so easy to deal with. I was really impressed with this company. The wood was well-priced and looked great..service was impeccable. It is so refreshing to deal with a professional company selling a great product and carrying on their business in the right way

November 4, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality

The ordering process was very simple they were very efficient, however the actual product is shocking DO NOT BUY !!!
It isn't the best type of floor to lay as I was told by our carpenter ,we also found that after a few month's the end of the slates started to chip then it split all the way through the middle of the plank!!
This is just a couple of things that were wrong if you do make the mistake and buy it anyway make sure you check every single piece for scratches as we never being that it's meant to be scratch resistant but it actually turned up with multiple scratches across multiple pieces.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service and fantastic product

A cloud issue meant that our order got missed but Lumberking did everything they could to get it back on track with lots of updates. I was really impressed with how much they cared and the effort they went to. We now have lovely flooring at a great price. I would not hesitate to recommend them.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Daniel

Excellent service from Daniel. I telephoned on Monday morning to discuss an order. Daniel was extremely helpful and knowledgeable. He checked the flooring I wanted was available and even gave me a discount code to use. He stayed on the phone while I completed the order online and arranged for delivery for Wednesday. This morning I received a telephone call at 7.15am to say my order would arrive within an hour. It did, expertly wrapped and the very helpful driver even carried it in for me, which was above and beyond what he needed to do. I am in the process of having a new kitchen fitted so can't comment on the product itself yet but the service from ordering samples and customer service is definitely 5 star.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

An outstanding company

I did a fair bit of research before making my purchase with Lumberking flooring.
Their website is very good and the flooring sample which I requested arrived quickly and looked just the right colour that I was looking for.
Their prices are also very reasonable.
I qualified for free delivery on my order which arrived promptly and undamaged.
For my order I dealt with Dan who was very helpful and knowledgeable.
I would recommend this company to anyone thinking of changing their flooring and am very glad that I found them.

April 17, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look