Lumories Reviews 

582
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 380 reviews, reviewers had a great experience with this company. Customers frequently mention that the items are beautifully made, featuring high quality materials and designs that look even better in person than online. Additionally, consumers note the fast and reliable delivery service along with careful packaging that ensures orders arrive safely at their destinations. Some reviewers were not happy with delayed deliveries, noting that shipments took significantly longer than initially promised by the company. A few other people also felt that certain products arrived with unexpected defects, minor damages, or noticeable discrepancies compared to what was advertised. People mentioned facing challenges when trying to resolve these specific order issues through customer support.

What people talk about most

Product

Clients share positive opinions on product quality, design, and pricing. Consumers report that items match... See more

Delivery service

Customers had ambiguous experiences with the delivery service, reflecting a mix of satisfaction and severe... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made,... See more

Order

Users describe ambiguous interactions with order, highlighting mixed experiences regarding fulfillment and... See more

Service

Consumers find service to be exceptionally positive, praising the fast response times and amazing product... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great quality, good prices, solid packaging . +++ What you see on their site is exactly of what you get (color,size,material) no surprises . - Tracking order could be better (Exact Package arrival... See more

Rated 4 out of 5 stars

Goods are delivered from their warehouse in Germany. So for delivery to Greece you need some patience. The lamp arrived finally in good condition 👍

Rated 4 out of 5 stars

It was easy and fast to shop. One of the products had an issue but it was really easy to return it according to there policy. Very organised and fast costumer service. Good quality products. Ove... See more

Rated 4 out of 5 stars

If I am not mistaken, the order was placed 30/11 and my parcel was delivered 12/12. As I was under the impression that delivery was on the slow side or possibly tracking info was not being updated oft... See more


Company details

  1. Lighting Store

Written by the company

Η Lumories είναι ο ψηφιακός σας σύμμαχος για το φως και τον φωτισμό. Με φωτεινές ιδέες φωτισμού, κάνουμε τους χώρους σας όχι μόνο πιο φωτεινούς, αλλά και πιο ευχάριστους! Προσφέρουμε μια ποικιλία από πάνω από 400 μάρκες - λάμπες και φωτιστικά για κάθε γούστο, κάθε ανάγκη και κάθε προϋπολογισμό. Η τέλεια ατμόσφαιρα φωτισμού για κάθε περίσταση, κάνοντας το φως πηγή ευεξίας. Στην Lumories, επωφελείστε από συμβουλές και καθοδήγηση από ειδικούς, όλα με την ηρεμία μιας εξαιρετικής εμπειρίας παράδοσης.

50 ημέρες δωρεάν επιστροφές

Η πολιτική επιστροφών μας χωρίς ταλαιπωρία

Στη Lumories, προσφέρουμε δωρεάν επιστροφές εντός 50 ημερών. Αυτό σας δίνει την ευκολία να επιστρέψετε οποιοδήποτε αντικείμενο έχετε παραγγείλει από εμάς μέσω της ειδικής πύλης επιστροφών μας.

Contact info

4.0

Great

TrustScore 4 out of 5

582 reviews

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1-star

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4.0

All reviews

(582)

502 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The items I bought are very nice but…

The items I bought are very nice but the the finishing metal on the bottom stays oblique ( not parallel with the wall).
Have you any idea how can I solve it?

April 30, 2026
Lumories logo

Reply from Lumories

Dear Customer,

Thank you very much for your feedback! We are glad to hear that you like the quality of the items.

Regarding the issue with the bottom finishing metal being oblique, we would like to look into this for you right away. Kindly send a direct request to our customer service team, including your invoice number and the product details. This will allow us to investigate the matter and offer you a proper solution as quickly as possible.

Best regards,
Your Lumories Team

Rated 5 out of 5 stars

Modern bronze floor lamp

I bought a beautiful floor lamp, actually better than as shown in the photos. It matches perfectly with my furniture and the rest of the decor of the room. I am a very happy buyer

April 27, 2026
Rated 2 out of 5 stars

Missing parts

The delivery was good, but one of the two light fittings (chandelier) had a part missing (metalbconnection link) which we had asked to be made at a workshop, and three of the glass links were missing.

March 17, 2026
Lumories logo

Reply from Lumories

Dear Sir / Madam,
Thank you for your review. We sincerely regret that you received a faulty item.
In that case you will need to fill the return form https://www.lumories.gr/exipiretisi-pelaton/epistrophes-kai-epistrophes/
We wish you a pleasant day and remain at your disposal for any further questions.
Your Lumories Team

Rated 2 out of 5 stars

Nice site but...

Nice site, easy order, fair shipping. The product bought is in the "low quality" zone and I don't think it was cheap.
After installing the product I was not satisfied. I reviewed why in the product page.
The return would require uninstalling, having the initial packaging which was damaged and installing a new product, most probably requiring new holes on the hard concrete ceiling.
Too much mess. So I kept the product until I throw it away. Disappointing... I don't think I'll buy again.

April 15, 2026
Lumories logo

Reply from Lumories

Dear Sir / Madam,
Thank you for your review. We sincerely regret that you received a faulty item. In that case you can always return the item o we can refund you or send a replacement https://www.lumories.gr/exipiretisi-pelaton/epistrophes-kai-epistrophes/
We wish you a pleasant day and remain at your disposal for any further questions.
Your Lumories Team

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