Lumories Reviews 

582
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 380 reviews, reviewers had a great experience with this company. Customers frequently mention that the items are beautifully made, featuring high quality materials and designs that look even better in person than online. Additionally, consumers note the fast and reliable delivery service along with careful packaging that ensures orders arrive safely at their destinations. Some reviewers were not happy with delayed deliveries, noting that shipments took significantly longer than initially promised by the company. A few other people also felt that certain products arrived with unexpected defects, minor damages, or noticeable discrepancies compared to what was advertised. People mentioned facing challenges when trying to resolve these specific order issues through customer support.

What people talk about most

Product

Clients share positive opinions on product quality, design, and pricing. Consumers report that items match... See more

Delivery service

Customers had ambiguous experiences with the delivery service, reflecting a mix of satisfaction and severe... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made,... See more

Order

Users describe ambiguous interactions with order, highlighting mixed experiences regarding fulfillment and... See more

Service

Consumers find service to be exceptionally positive, praising the fast response times and amazing product... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great quality, good prices, solid packaging . +++ What you see on their site is exactly of what you get (color,size,material) no surprises . - Tracking order could be better (Exact Package arrival... See more

Rated 4 out of 5 stars

Goods are delivered from their warehouse in Germany. So for delivery to Greece you need some patience. The lamp arrived finally in good condition 👍

Rated 4 out of 5 stars

It was easy and fast to shop. One of the products had an issue but it was really easy to return it according to there policy. Very organised and fast costumer service. Good quality products. Ove... See more

Rated 4 out of 5 stars

If I am not mistaken, the order was placed 30/11 and my parcel was delivered 12/12. As I was under the impression that delivery was on the slow side or possibly tracking info was not being updated oft... See more


Company details

  1. Lighting Store

Written by the company

Η Lumories είναι ο ψηφιακός σας σύμμαχος για το φως και τον φωτισμό. Με φωτεινές ιδέες φωτισμού, κάνουμε τους χώρους σας όχι μόνο πιο φωτεινούς, αλλά και πιο ευχάριστους! Προσφέρουμε μια ποικιλία από πάνω από 400 μάρκες - λάμπες και φωτιστικά για κάθε γούστο, κάθε ανάγκη και κάθε προϋπολογισμό. Η τέλεια ατμόσφαιρα φωτισμού για κάθε περίσταση, κάνοντας το φως πηγή ευεξίας. Στην Lumories, επωφελείστε από συμβουλές και καθοδήγηση από ειδικούς, όλα με την ηρεμία μιας εξαιρετικής εμπειρίας παράδοσης.

50 ημέρες δωρεάν επιστροφές

Η πολιτική επιστροφών μας χωρίς ταλαιπωρία

Στη Lumories, προσφέρουμε δωρεάν επιστροφές εντός 50 ημερών. Αυτό σας δίνει την ευκολία να επιστρέψετε οποιοδήποτε αντικείμενο έχετε παραγγείλει από εμάς μέσω της ειδικής πύλης επιστροφών μας.

Contact info

4.0

Great

TrustScore 4 out of 5

582 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

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4.0

All reviews

(582)

502 reviews in the last 12 months

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Rated 1 out of 5 stars
Lumories logo

Reply from Lumories

Dear Sir / Madam,
Thank you for your review. We sincerely regret that you have not received the whole order yet. In our last email says that you will contact the carrier. Please let us know by email or a call if you still miss the item so we can arrange it.
We wish you a pleasant day and remain at your disposal for any further questions.
Your Lumories Team

Rated 5 out of 5 stars

Highly reccomend

Have purchased multiplie lights for the house and every item was just as described on the website. Great quality and delivery was always on time! Highly reccomend!

January 19, 2026
Rated 1 out of 5 stars

the product came broken and in order to…

the product came broken and in order to return i need to have a large car to fit it in and do a drop off at the courier company.

March 11, 2026
Lumories logo

Reply from Lumories

Dear Sir / Madam,
Thank you for your review. We sincerely regret that you have to return the parcel by yourself. In that case the carrier cannot pick it up as the parcel is not big enough. As we talked by email we already asked the carrier and was not possible to pick it up that is why you have to return it by yourself. I have already sent you the label for a free return.
We wish you a pleasant day and remain at your disposal for any further questions.
Your Lumories Team

Rated 1 out of 5 stars

One of the items came with no adaptors…

One of the items came with no adaptors and I have been informed that I must return the item back in Germany and order a new one!! The second item has one burned ligy...

March 5, 2026
Lumories logo

Reply from Lumories

Dear Sir / Madam,
Thank you for your review. We sincerely regret that you havent received the whole item. I saw by email that were missing from the rail you have ordered the ending parts. Because we do not have the spare parts of the items you will need to return the item and we can refund you or send you a new one by filling the return form. https://www.lumories.gr/exipiretisi-pelaton/epistrophes-kai-epistrophes/
We wish you a pleasant day and remain at your disposal for any further questions.
Your Lumories Team

Rated 5 out of 5 stars

Beautiful high quality products & great service.

Products are beautiful with high quality. Delivery did not take too long and I had very easy access to tracking updates. The products were delivered in very organized & neat packaging, with instructions and even fabric gloves for handling a glass lamp. I believe every effort was made for the objects to be treated as fragile. Customer service very responsive, helpful and fast. Overall, I am very happy with my purchase and I would definitely buy again.

March 4, 2026

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