These bikinis are so cute! Ordered a couple for a bachelorette and received so many compliments. Look forward to buying more.
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I really don’t know what all these bad reviews are about. My delivery was super fast and to the correct address. Although at first I was sceptical about ordering swimwear online, both the bikkini and... See more
I have to admit, I placed my order without checking the reviews first and only looked at them afterward. I was really worried I might get scammed, but I can confirm that my order arrived within two... See more
Top didn’t fit and bottoms fit so bad, very unflattering, there were strands coming off everywhere so they were bad quality, went to return it and out of the $155 that I payed for it I got $80 back I... See more
Company replied
Company details
Written by the company
Shop the latest on-trend swimwear. We offer statement bikinis and swimsuits. Free UK delivery when you spend over £95. Fast delivery worldwide.
Contact info
14 billetfield, TA1 3NN, Somerset, United Kingdom
- info@luxseaswimwear.com
- www.luxseaswimwear.com
3.4
Average
114 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically takes over 1 month to reply
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TERRIBLE DELIVERY COSTS
No one told me that I had to pay 27€ for dogana, I was forced to pay it in order to get my packet from the postman when it arrived at my house. Terrible surprise.
November 20, 2023
Reply from Luxsea Swimwear
Hi Allegra
Sorry to hear your disappointment. We do state on the delivery page on our website that there may be customs fees and VAT to pay depending on your country. As you are based in the EU there is import VAT to pay when the package arrives in your country, this is unfortunately out of our control.
Luxsea Swimwear Team
Reply from Luxsea Swimwear
Hi Ivana
I have checked your tracking link and can see that your order has now been delivered.
We hope you like your items.
Luxsea Swimwear Team
Great Service!
October 20, 2023
I love my suit and look forward to…
I love my suit and look forward to wearing it very soon and will be happy to send another review as I move through that experience. It arrived swiftly in the mail and communication is/was clear.
October 25, 2023
The swimmers not only look great but…
The swimmers not only look great but are a great fit as well.
Good quality stitching and fabric.
Considering getting another pair as they are all so gorgeous!
Looking forward to the weather getting warmer.😊
October 23, 2023
I got only the superior part
I got only the superior part, there was not pantys, only bra.
September 20, 2023
Reply from Luxsea Swimwear
Hi Minerva
We have checked your order and see that you only ordered the bikini top. All our bikini tops and bottoms are sold separately. However we see you have since placed another order for the bikini bottoms.
We hope you like your items :)
Luxsea Swimwear Team
All round positive experience
The bikini I purchased was amazing, and the fit was good. I would say they are very slightly overpriced, but I have still given them 5 stars because it was still lovely, and my experience with their customer services was second to none, speedy, polite and helpful. Would definitely use them again.
September 25, 2023
Unprompted review
The bikini didn’t arrive when it was…
The bikini didn’t arrive when it was supposed to, but many weeks later. The refund arrived really late too (about 2 months later).
The bikini didn’t fit well, and it was different than in the website pictures.
September 14, 2023
Reply from Luxsea Swimwear
Hi Giovanna
I checked your order and see that we were experiencing severe delays to Italy at the time with our standard service which is why your order arrived late. The refund was issued a couple of weeks later, we did not receive it back for some time.
The bikini you ordered is one of our best sellers, I'm sorry it did not fit you well. We hope you choose to try our store again in the future :)
Luxsea Swimwear Team
Reply from Luxsea Swimwear
Hi Harlyn
We are sorry to hear that you were not happy with the quality of your item. All our crochet bikinis are handmade and of very superior quality. They are hand stitched using the finest cotton and materials. We would love to hear why you weren't happy with the quality, and are happy to assist further if you could please email us on info@luxseaswimwear.com
Luxsea Swimwear Team
More than perfect
July 24, 2023
Thieves > the products will cost you an additional 50% in VAT and customs
This is a scam!
They do not tell you that you will have to pay about 50% on top of the product price and shipping in customs duties and VAT when ordering from mainland Europe. They make the return policy so difficult that you have no other choice than paying the +50%
NEVER AGAIN
August 8, 2023
Unprompted review
Long shipping time
The product was okay, quality was not bad but not too good, looks the same. The main concern is that it took over a month to ship.
May 25, 2023
Fabulous purchase!! Will order more!
I really don’t know what all these bad reviews are about. My delivery was super fast and to the correct address. Although at first I was sceptical about ordering swimwear online, both the bikkini and the bra turned out to fit me perfectly!! I also like the fact that the model I ordered is reversible so, it can be worn as two different pieces. Will definitely order more!!! 😊
August 2, 2023
Unprompted review
Extra payment request
at the time of purchase I wasn’t informed of the additional payment €49 for the delivery!!!!
July 31, 2023
Reply from Luxsea Swimwear
Hi Diana
Sorry to hear you weren't happy about the extra cost that was payable. We do state on the delivery page on our website that there may be extra customs costs payable depending on the value and your country. Unfortunately we cannot be held liable for these charges as they vary widely from country to country.
Thank you for your understanding.
Luxsea Swimwear Team
Professional service! Excellent product!
I am giving Luxsea five stars! I made an error in my initial review and want everyone to know they handled my issue professionally. Excellent service! Would recommend the company in the future.
July 31, 2023
Duty €35
Nice swimsuit, fits well. but for the Czech Republic, the customs duty is €35, which is too much if you pay the postage. I will not order again
July 19, 2023
Good service
Great service, quite quick delivery.
The only thing is that I wish I knew before choosing the size M for my bikini, would be a little bit too tight for me. I didn't check that because usually I can get M size and no problem it's almost too big sometimes. But your size M is... Small for me haha so I wish I knew!
June 27, 2023
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