Luxury Nook Ltd 

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Rated 1 out of 5 stars

I spent nearly £1000 with this very bad company and the light fitting arrives with two broken bulb holders and one broken glass lamp shade. I contacted them to complain and ask for new bulb holders to... See more

Company replied

Rated 4 out of 5 stars

Our lovely new cabinet, basin and tap arrived yesterday. Can't wait to get it fitted and hope it's as good as it looks in the pictures. Lucky our neighbours were in as the delivery firm didn't phone... See more

Rated 5 out of 5 stars

Ordered on Monday last week with the free delivery option. Logged in Tuesday and Wednesday to see how order was going and it said processing. Then Wednesday afternoon had a phone call from courier sev... See more

Rated 5 out of 5 stars

We bought vanity units & wc for our en-suite from LUXORY NOOK, were so pleased with them that we have just bought some of the white glossy Turin range cabinets, sink, wc & a beautiful square basin mi... See more

Company details

  1. Bathroom Remodeler

About Luxury Nook Ltd

Information provided by various external sources

Here at Luxury Nook we understand great quality and design does not have to cost a fortune and we pride ourselves on being friendly and truly customer focused, see for yourself with our 100% ebay feedback rating.

Fast Free Mainland UK delivery available
Next Day Pallet Service
Saturday Pallet Service
IMRG Gold Standard Member


Contact info

All reviews

(151)

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Rated 5 out of 5 stars

A very customer-focused company. I like it!

I liked the fact that a "Can I help you?" box popped up which enabled me to ask questions about your products and the compatability with other products and I received the answers straight away from an actual person. It was very comforting to receive the advice that you would get from making a purchase in a shop but at the same time as having the convenience of ordering online.
Although the product I ordered showed as being in stock, I received an email straight away apologising for the fact that the last one had been sold minutes earlier, but by receiving the email and being credited the 'next-day' delivery charge back onto my credit card straight away and fulfilling my delivery date requirements for the following week more than made up for this.
I would definitely recommend and use Luxury Nook again.
Thank you.

November 24, 2011
Unprompted review
Rated 4 out of 5 stars

A good service

Vanity sink and back to the wall pan.
The ordering and delivery was easy and on time.
There were three parts missing that i feel hould have been included. One was a rubber seal to the cistern the bung for the water entry pipe into the back of the pan. Also the fixing brackets for the pan to secure it to the floor.
Then to top it all the back to the wall kit was stolen from site. So we dont know that we would have had these items sent out or not. Then when i tried to order the back to the wall pan the web site wants you to buy a vanity and sink as well it will not let you order the BTWP separatley

November 20, 2011
Unprompted review
Rated 5 out of 5 stars

holding on.

Thankyou for my item mobility aid suction rail. Prompt delivery. The item is brilliant and im sure it will serve me well into the future No more slips or falls with this item would reccomend to anyone who has any type of mobility problems .

November 16, 2011
Unprompted review
Rated 4 out of 5 stars

Excelent website and choice of product, easy to use, select and purchase

There are plenty of different bathroom furniture options to choose from and the website is really easy to use. You can speak to someone online if you want to. It represents good value for money. You are emailed so you know the status of your order and delivery is prompy within a few days. The only bad part was the delivery firm dumped my order on the pavement outside our front door on a wooden pallet which meant I had to carry all the boxes inside and then work out how to dispose of the wooden pallet which was large and heavy!

November 10, 2011
Unprompted review
Rated 5 out of 5 stars

Great price, range of products with excellent service

Looked around bathroom suppliers for weeks then I searched the net and found Luxury Nook. The range was very good found exactly what I wanted and the prices were excellent, so I researched them and found good reviews. Ordered my suite, the site was easy to use. It arrived exactly when they said it would the courier was also first class and helpful and delivered even though I was not able to get back home on time. The quality is very good and communication by email and phone was also great and thorough. Would recommend them to anyone.

October 24, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent value

Very good quality units. Although when delivered the cardboard packaging was very wet but on opening the packages the units etc were O.K.

October 21, 2011
Unprompted review
Rated 5 out of 5 stars

Service and Quality

Excellent response to my initial enquiry, was able to give a good price comparison and also promised next day delivery.
Stephen rang me back to check I was happy to proceed with my order before he arranged shipment.
Item received safely and of excellent quality.

October 21, 2011
Unprompted review

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