Disappointing
Our greeting at reception was not as helpful as it was with other guests. Our lovely bedroom (suite) was quite noisy due to the busy traffic on the adjacent main road. The bathroom was not as clean as it should have been. However, what did upset us the most was, the hotel’s tight approach to only providing courtesy mineral water on the first night (the point is that if new guests had arrived the following day, the water would have been supplied for free - why not do the same for guests staying more than one night?). It is a dog friendly hotel which was a positive for us but dogs are not allowed in the restaurant or the bar. Because of this, we chose to order room service and eat in our room - where there was a lovely separate dining/sitting room. On our first night the food was very good. On the second night the food was still good but unfortunately cold.
Having read previous reviews perhaps we developed high expectations and maybe this is why we felt disappointed with our experience.