Lyons Davidson Solicitors - Leeds Reviews 

113
TrustScore 4 out of 5

3.9

Britannia Street, Saint Martins House, LS1 2DZ Leeds, England, GB


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Rated 5 out of 5 stars

At every stage I was kept informed in a friendly and helpful manner. This was my first experience of recovering money I was owed and I felt I was looked after very well with helpful advice. Everything... See more

Company replied

Rated 5 out of 5 stars

We were involved in an accident in November 2022 when our car was struck from behind at a road junction. We were assured by LV that this would be a straightforward claim against the third party. The l... See more

Company replied

Rated 5 out of 5 stars

My road traffic incident was over shadowed by me have a stroke two weeks afterwards. This further added to the complexity of my clai, my claim handler Aneesa from the Leeds office kept me updated on a... See more

Company replied

Rated 1 out of 5 stars

Absolutely diabolical, no help, no customer service, don't reply to messages on portal. Honestly say one of the worst solicitors I've ever had the miss fortune of dealing with. Do yourself a favour an... See more

Company replied


Company details

  1. Law Firm
  2. Insurance Attorney
  3. Lawyer
  4. Legal Services
  5. Personal Injury Attorney

Written by the company

We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.


Contact info

  • Britannia Street, Saint Martins House, LS1 2DZ, Leeds, England, United Kingdom

  • 0113 368 6161

3.9

Great

TrustScore 4 out of 5

113 reviews

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1-star

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Replied to 98% of negative reviews

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3.9

All reviews

(113)

452 reviews in the last 12 months

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Rated 5 out of 5 stars

I was involved in a no-fault accident…


I was involved in a no-fault accident in which my car was rear-ended. Although it was evident that the other driver was responsible, they disputed liability and refused to cover the repair costs. My insurance company subsequently appointed Lyons Davidson to handle the recovery process. Abdul Aslam managed my case and provided clear communication from the outset, explaining each step of the process and outlining the next stages.

Throughout the experience, Abdul maintained a high level of professionalism and kept me well-informed. I am pleased with the outcome, as the costs were successfully recovered without the need for litigation. I sincerely appreciate Abdul’s efforts and dedication. Thank you, Abdul.

June 24, 2024
Unprompted review
Lyons Davidson Solicitors - Leeds logo

Reply from Lyons Davidson Solicitors - Leeds

Hi there,

Thank you for leaving such a kind review. We will be sure to pass these comments on to Abdul.

Kind regards,
Lyons Davidson

Rated 5 out of 5 stars

Excellent prompt and professional…

Excellent prompt and professional service from Adam Sedgwick. He communicated throughout and me informed . Very happy with the outcome.

March 24, 2025
Unprompted review
Lyons Davidson Solicitors - Leeds logo

Reply from Lyons Davidson Solicitors - Leeds

Dear Ruth,

Thanks for your review. We are pleased to hear your positive comments! We're so glad that Adam was able to help you.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

My final case handler Genevieve…

My final case handler Genevieve Cunningham was wonderful. Very efficient and fast acting - helped explain things to me that I was unsure of. I would recommend her.

February 26, 2025
Unprompted review
Lyons Davidson Solicitors - Leeds logo

Reply from Lyons Davidson Solicitors - Leeds

Dear Kiera,

Many thanks for your review. We are delighted to hear that you found the service you received to be very efficient! We will be sure to pass on your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Result focussed

Great service and more importantly, they delivered a fair result. Abdul Aslam was in charge and was great with communication.

February 25, 2025
Unprompted review
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Reply from Lyons Davidson Solicitors - Leeds

Dear WilsonR,

Thanks for your review. We are pleased to hear that you had a positive experience with Lyons Davidson and that Abdul was able to get you the result you hoped for.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Very professional informative all the…

Very professional informative all the way through and a pleasure and welcoming vibe thanks

January 13, 2025
Unprompted review
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Reply from Lyons Davidson Solicitors - Leeds

Dear Mrs Julie,

Thank you for your review. We are delighted to hear that you had a positive experience with Lyons Davidson and grateful that you have shared your comments on Trustpilot.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

I would recommend Lyons Davidson

I would like to thank Josh L for advising us to go ahead with a boundary neighbour dispute, as I was reluctant in the first instance, as didn't want to end up in a long standing battle. Josh however started corresponding with the neighbours and in a very short space of time, we had a successful result. The neighbours removed what they had to and have been very pleasant about it. This has brought great relief to us, as we felt it would have created a problem if we ever wanted to sell our house in the future. Josh has been lovely to work with, very nice manner, acts in a very professional way, and clearly gave us the right advice. Thank you.

November 29, 2024
Unprompted review
Lyons Davidson Solicitors - Leeds logo

Reply from Lyons Davidson Solicitors - Leeds

Dear Linda,

Thanks for your lovely feedback. We are so pleased to hear that Josh was able to assist you with your concerns and that you got a positive outcome.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Great company

Great company who helped me claim the correct amount of money that I deserved from my accident, my case handler Lyn Edwards from the Leeds office was a massive help and I assure you, you are in trusted hands if you get her as your case handler

November 13, 2024
Unprompted review
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Reply from Lyons Davidson Solicitors - Leeds

Dear Liam,

We're so grateful for your positive feedback. It's great to hear that your experience with Lyn was so helpful.

Kind regards,
Lyons Davidson

Rated 5 out of 5 stars

Penny Wellock was exceptional in…

Penny Wellock was exceptional in handling our case.

From the moment that she picked up the case she provided the reassurance that we required, right through to bringing the matter to a swift conclusion with a positive outcome.

October 11, 2024
Unprompted review
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Reply from Lyons Davidson Solicitors - Leeds

Dear Mark,

Thank you so much for leaving a review. It's great to hear about your experience with Penny.

Kind regards,
Lyons Davidson

Rated 5 out of 5 stars

Very personal and efficient service

I am keen to acknowledge the very personal and efficient service provided by Nelay Joshi. He proved to be very understanding and sympathetic of the situation I found myself in, but at the same time was very honest about the whole matter.

October 1, 2024
Unprompted review
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Reply from Lyons Davidson Solicitors - Leeds

Dear Jan,

Thank you for taking time to write a review. We are delighted to hear that you were impressed with Nelay's services and will be sure to pass on your comments.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Motor Accident

We were involved in an accident in November 2022 when our car was struck from behind at a road junction. We were assured by LV that this would be a straightforward claim against the third party. The latter changed their statement in 2023 which lead to Lyons Davidson informing us of this fact. Our dealings with Lyons Davidson have been friendly,supporting and efficient. Their Paralegal,Patrick Beaumont,has kept us in the loop by letter and professional and friendly phone calls. His assistance in concluding this case has been paramount.

August 6, 2024
Unprompted review
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Reply from Lyons Davidson Solicitors - Leeds

Dear Ian,

Many thanks for your review. We are delighted to hear that you were impressed with Patrick's services and that you found your experience with Lyons Davidson to be friendly, supporting and efficient!

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

I have an ongoing RTA claim which is…

I have an ongoing RTA claim which is over 2 years old now - its an automated service and they take a minimum of 5 days to respond to any form of communication - this is not customer service as you are not treated like a customer.
i was told that my claim was valued at £3k, then it dropped to £995 and then when questioned went to £1.4k.
i was told that it might go to court but you wont be needed in court - then i was told i am needed in court?
absolute shambles.
if trust pilot had minus stars then Lyons Davidson would have them.

August 7, 2024
Unprompted review
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Reply from Lyons Davidson Solicitors - Leeds

Dear Pete Barnes,

Thank you for your review. We are sorry if you are not happy with the service received. The £995 was the other side's first offer, which was increased by them following negotiation. You were advised we could issue court proceedings but you chose to accept the other side's last offer rather than take this step. Your settlement payment will be with you shortly.

Kind regards
Lyons Davidson

Rated 5 out of 5 stars

Great Service

Shruti from Leeds handled my case in a professional and experienced way giving sound advice on what is and is not allowed and negotiating on my behalf to lead to a reasonable settlement, even though it was not the one I expected to cover all my losses. A great job done, only complaint would be it took so much time.

July 22, 2024
Unprompted review
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Reply from Lyons Davidson Solicitors - Leeds

Dear Tony,

Thank you for leaving a review. We're sorry about the length of your time with us but are pleased Shruti made it so positive.

Kind regards,
Lyons Davidson

Rated 5 out of 5 stars

Thank you Lyons Davidson

Thank you Lyons Davidson - Leeds for your services, I was so impressed with the outcome. I have to personally thank Genevieve Cunningham for working tirelessly on my claim. She is professional, knowledgeable, transparent, and had my best interest at heart from the very beginning. Genevieve gave me the confidence to proceed with my claim and offered the realistic advice I needed to fight for what I deserved. She was super efficient and organised I couldn’t have completed this without her support. Thank you again for all your hard work and encouragement during this process.

June 14, 2024
Unprompted review
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Reply from Lyons Davidson Solicitors - Leeds

Dear Ann Marie,

Thank you for your review. We are delighted to read your positive comments about Genevieve's services and glad you had an overall positive experience with Lyons Davidson.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

My case was handled by priya patel from…

My case was handled by priya patel from Leeds and she done a fantastic job. I always felt like I was pestering her and she replied straight away every time. Thank you so much for everything you done.

May 20, 2024
Unprompted review
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Reply from Lyons Davidson Solicitors - Leeds

Dear Emma,

Thank you for your review! We're delighted to hear about your experience with Priya. We will be sure to pass on your kind comments.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Best company around.

Best company around.

Georgia was brilliant throughout and has helped me every step of the way.

Appreciate all your help you 100% delivered.

May 14, 2024
Unprompted review
Lyons Davidson Solicitors - Leeds logo

Reply from Lyons Davidson Solicitors - Leeds

Dear Jamie,

Many thanks for your lovely comments. We are delighted to hear that you find us the 'best company around'!! We are glad Georgia was able to help you throughout your case.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Tribunal Case

We have been supported by Lois Watson over the past eighteen months in a case our daughter was taking against a prospective employer. The case was quite complex and we were able to successfully settle. Throughout the process Lois kept in regular contact and everything was managed with constant attention to detail. This was very well demonstrated with the Judge remarking on the high quality of the preparation that had gone into our bundle. I would happily work with Lois and the team at Lyons Davidson in the future.

March 20, 2024
Unprompted review
Lyons Davidson Solicitors - Leeds logo

Reply from Lyons Davidson Solicitors - Leeds

Dear Gary,

Thank you so much for your feedback. We are so happy to hear that you were pleased with Lois's services and the outcome of the case. We will be sure to pass on your lovely comments.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

The experience with Abdul aslam was…

The experience with Abdul aslam was excellent. He was very good on keeping me updated every step. He was very experienced in his dealing with keeping me updated and explaining everything to do with the case.

February 16, 2024
Unprompted review
Lyons Davidson Solicitors - Leeds logo

Reply from Lyons Davidson Solicitors - Leeds

Dear Mrs Odell,

Many thanks for sharing your feedback. We are so pleased to hear that you were impressed with Abdul's services and that he left you with an overall positive experience.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

After 3 previous paralegals made no…

After 3 previous paralegals made no headway with my case nelay joshing was put in charge of it and immediately made a difference. He kept in touch and ensured I was informed of progress at all times.He was very friendly and conscientious when dealing with the obfuscation and obstruction of the other party.Thanks to his diligence my case was brought to a successful conclusion, something I could not see happening until he took it over.
Thanks nelay!!

February 16, 2024
Unprompted review
Lyons Davidson Solicitors - Leeds logo

Reply from Lyons Davidson Solicitors - Leeds

Dear Neil,

Thank you for writing a review. Whilst we are sorry to hear of the initial start to your case, we are so pleased to hear that Nelay was able to assist and get you a successful conclusion. We will be sure to pass on the comments.

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

Really poor service.

Really poor service.
Did not deal with my requests in a timely manner. Kept requesting same information. When I asked for all my case information back, so i could go elsewhere, did not respond for in an appropriate manner. 1 year on and I am still waiting for a resolution. Avoid, avoid avoid!

February 12, 2024
Unprompted review
Lyons Davidson Solicitors - Leeds logo

Reply from Lyons Davidson Solicitors - Leeds

Dear Survinder,

We are sorry you have some concerns about the service provided. A member of our Customer Services and Compliance Department will be in touch.

Kind regards
Lyons Davidson

Rated 1 out of 5 stars

Hope you don’t get passed onto these……

We were handed over by our home insurer to challenge a local rogue trader who had fitted an en-suite that was leaking in many different areas. We had spent most of past year trying to get a resolution directly.
Communication was intermittent. When finally spoke to case handler we were told not going to take case any further as the trader had offered to return- he had done this numerous times and never showed or communicated with us- when told the case handler this she was cold and had no interest in these facts. If you follow same path as we do and get passed to these jokers don’t waste your time.

February 2, 2024
Unprompted review
Lyons Davidson Solicitors - Leeds logo

Reply from Lyons Davidson Solicitors - Leeds

Dear Neil

We are sorry to hear of your disappointment with the advice you have received from us. If you would like us to look into your concerns with the service provided, please contact customercare@lyonsdavidson.co.uk.

Regards
LYONS DAVIDSON

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