MacCredit Reviews 

803
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Steve and the Team at MacCredit were helpful from the word go. I was surprised at how quick the turnaround was. Much better than being interrogated by a bank directly. Thanks so much guys for hooki... See more

Rated 5 out of 5 stars

A huge thanks to Lito for being so knowledgeable (as well as friendly and patient). I couldn’t have asked for a better outcome, you guys have surpassed my wildest expectations.

Company replied

Rated 5 out of 5 stars

Excellent team to work with 'great service , I would highly recommend using this company when needing to borrow money for any purpose.thank you very much for your support and help

Company replied

Rated 5 out of 5 stars

Highly recommend MacCredit, Would recommend to others. They were easy to talk to, Great communication with the whole process, Every person I spoke with at MacCredit had lovely customer service,... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

The world has changed a lot since we established in 2004. And we have too. MacCredit started out in Sydney as a personal loans broker, specializing in sourcing suitable personal loans for medical and cosmetic purposes. Our offering of an easy and accessible finance option for often expensive medical procedures was well received by both patients and clinics alike. By 2016 we were assisting over 2,200 clinics in finding suitable loans for their clients whilst receiving an average of 20,000 applications annually. 2019 is a new chapter for MacCredit. As a broker we now provide Australian customers with assistance in sourcing personal loans for more than just medical and cosmetic reasons – helping with automotive and general personal loans as well!


Contact info

4.9

Excellent

TrustScore 5 out of 5

803 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(803)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient

Efficient, got the result faster than we expected, I didn't think they will be able to help us. Fast,professionalism, dealt with the same person from the beginning to the end. Highly recommend them.

April 17, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Bazil,

Thank you so much for the glowing review, we are so proud that we exceeded your expectations! Please do check in again next time you require assistance in applying for a personal loan. We look forward to seeing you again in the future!

The MacCredit Team

Rated 5 out of 5 stars

Excellent customer service

April 2, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hello Joanna,

We're so pleased to hear our customer service was excellent! If you or a family member are ever in need of a personal loan, do not hesitate to contact us! We look forward to serving you again!

The MacCredit Team

Rated 5 out of 5 stars

perfect Service

“Excellent Service . its very fast. I love all the staff very friendly never see quick service like Mac credit I’m so happy with it

April 2, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Rabab,

Thank you so much for your review! We strive to provide our customers with an excellent, quick experience and we're glad we could bring you some happy! Remember to check in again next time you require assistance in applying for a personal loan. We look forward to seeing you again in the future.

The MacCredit Team

Rated 5 out of 5 stars

I rarely give credit agents a wrap

I rarely give credit agents a wrap, but MacCredit were brilliant. So fast and so professionally handled. 10/10

March 28, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hey Terence,

Thank you so much for the glowing review, we are so proud that you have differentiated us! Please do check in again next time you require assistance in applying for a personal loan. We look forward to seeing you again in the future!

The MacCredit Team

Rated 5 out of 5 stars

Efficient helpful and friendly

March 25, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hey Michelle,

Thank you for leaving us a review, it's appreciated! We strive to be efficient, helpful and friendly so we're very pleased that you feel that way! If you're ever in need of a personal loan in the future, you know where to go! We hope to see you again soon.

Kind regards,

The MacCredit Team

Rated 5 out of 5 stars

Thankyou for being so helpful and…

Thankyou for being so helpful and helping me when i was so sick you literally saved me from being homeless 💝

March 24, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hello Jan,

Thank you so much for leaving a review! We're so pleased we were able to help you and your unique situation. If you ever need further assistance in the future, you know where to find us!

The MacCredit Team

Rated 5 out of 5 stars

Really easy to deal with

Really easy to deal with, much easier than dealing with my own bank. No stress, effortless and would definitely recommend.

March 19, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hey Bianca,

Thank you so much for your review! We strive to provide our customers with a great experience, one that surpasses your typical bank so it's great to hear your feedback. Please remember to check in again next time you require assistance in applying for a personal loan. We look forward to seeing you again in the future!

The MacCredit Team

Rated 5 out of 5 stars

Very helpful talk way though explain…

Very helpful talk way though explain everything

March 12, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Susan,

We're very pleased you had an enjoyable experience with us. If you're ever in need of a personal loan in the future, you know where to go! We hope to see you again soon.

Kind regards,

The MacCredit Team

Rated 5 out of 5 stars

Great communication

Couldn’t be happiest with the dedication and time they spent on getting me the beat deal, friendly and very helpful

March 10, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hello Lia,

Thank you for taking the time to leave a review. We really appreciate the high value that you place on our service. Please remember to check in again next time you require assistance in applying for a personal loan. We look forward to seeing you again in the future!

Kind regards,

The MacCredit Team

Rated 5 out of 5 stars

Was helpful and was pretty quick thank…

Was helpful and was pretty quick thank you

March 4, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hey Rory,

We're over the moon to hear you had a great experience with us. If you're ever in need of a personal loan in the future, you know where to go! We hope to see you again soon.

Kind regards,

The MacCredit Team

Rated 5 out of 5 stars

I highly reccomend Mac Credit.

Lito at Mac Credit was great to deal with, he made the process of applying for my new car loan simple and easy to understand. I would reccomend Mac Credit to any of my friends & family.

March 4, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Vanessa,

Lito will be glad to hear of your feedback. We always strive to make the loan application process as easy and as fast as possible. Should you or our family ever need assistance, please do not hesitate to get in touch with us on 1300 884 355 or by emailing admin@maccredit.com.au

Kind regards,

the MacCredit Team

Rated 5 out of 5 stars

Communication is key.

Best experience so far. Response was on point and fast! For me, communication is very important especially in these kind of applications and they’ve done an excellent job. Lito was helpful. I will recommend highly.

March 2, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Jervey,

We're so glad that you had a great experience with us. It's our aim to make finance simple, and we're glad that we achieved that in your case. Should you ever be looking to refinance, take out an additional loan, or need any further assistance, please do not hesitate to get in touch with us on 1300 884 355 or by emailing admin@maccredit.com.au

Kind regards,

The MacCredit Team

Rated 5 out of 5 stars

Lito was very quick and efficient and…

Lito was very quick and efficient and easy to talk to over the phone. He made this process easy.also Steve was also helpful with questions I had with regarding the loan.i would recommend Mac credit to other people about there personal loans and service they provide.

March 1, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hey John,

Thanks for the feedback to both Lito and Steve, they'll be so pleased! We're always happy to help, no matter how small the question. We're here to make your application process as streamlined as possible! If you or your friends or family ever require similar assistance, we'll be here to help.

Kind regards,

The MacCredit Team

Rated 5 out of 5 stars

great customer service & soft skills

Lydia was amazing helping me to get the credit consolidaron. She went above and beyond even during lunch. Don’t have words to thank and describe the high quality of customer service received in the process.

Thank you so much, had probably the best experience by far under the financial services sector.

February 28, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hello Myriam,

Wow, what a fantastic review for both Lydia and MacCredit as a whole. We're pleased we were able to put faith back in the financial services sector for you. You know where to find us if you need any further assistance in the future!

Kind regards,

The MacCredit Team

Rated 5 out of 5 stars

Very quick with the loan review and fair

Very quick with the loan review, and funds were in same day thank you mac credit for giving me a chance

February 28, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Jarrad,

Thanks for the review! We're glad you had a five-star experience with us, and that we were able to assist you in achieving your financial goals quickly. Please don't hesitate to contact us if you need our assistance in the future.

Kind regards,

the MacCredit Team

Rated 5 out of 5 stars

Lydia at Mac credit is amazing

Lydia at Mac credit is amazing! I applied and was funded with in 48 hours!
Mac make it easy!

February 28, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hello Emma,

Thank you for taking the time to leave a review. We're so pleased to hear of your satisfaction and that we were able to exceed expectations. We look forward to assisting you again in the future.

Kind regards,

The MacCredit Team

Rated 5 out of 5 stars

Excellent

The Customer Service was fantastic and the loan process was super easy and super fast.
Thanks Lito and Steve.

February 27, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Deb,

Both Lito and Steve are glad to hear of your feedback. We always strive to make the loan application process as easy and as fast as possible. As a valued customer, if you ever need any further assistance, please don't hesitate to contact us, we'd be more than happy to help!

Kind regards,

the MacCredit Team

Rated 5 out of 5 stars

MacCredit made it simple and seamless…

MacCredit made it simple and seamless to consolidate my debts and borrow some extra cash for an upcoming surgery. I couldn't be happier with the service and I literally had the money in my account in a couple of days. Thanks MacCredit for taking the worry out of getting on top of things.
Sharon

February 27, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hello Sharon,

What a great review, thank you! We're so glad that you found our process took some stress out of an already stressful situation. It's our aim to make finance simple, and we're glad that we achieved that in your case. Should you ever need any further assistance, please do not hesitate to get in touch with us on 1300 884 355 or by emailing admin@maccredit.com.au

Kind regards,

The MacCredit Team

Rated 5 out of 5 stars

Lydia from MacCredit is truly amazing

Lydia from MacCredit is truly amazing! She is thorough, always keeps you well informed and goes above and beyond for customer satisfaction. This is the second time Lydia has helped me and no doubt I'm sure we'll talk again in the future.

February 26, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Danielle,

Thank you for the feedback and excellent rating Danielle. We're so glad that you found Lydia helpful and prompt throughout your application process. It's our aim to make finance simple, and we're so happy to have that achieved for you. Look forward to assisting you again in the future.

Kind regards

The MacCredit Team

Rated 5 out of 5 stars

Excellent Service

Quick, easy and very efficient.

February 25, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Amy,

We're over the moon to hear you had an enjoyable experience with us. If you're ever in need of a personal loan in the future, you know where to go! We hope to see you again soon.

Kind regards,

The MacCredit Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look