MacCredit Reviews 

803
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Steve and the Team at MacCredit were helpful from the word go. I was surprised at how quick the turnaround was. Much better than being interrogated by a bank directly. Thanks so much guys for hooki... See more

Rated 5 out of 5 stars

A huge thanks to Lito for being so knowledgeable (as well as friendly and patient). I couldn’t have asked for a better outcome, you guys have surpassed my wildest expectations.

Company replied

Rated 5 out of 5 stars

Excellent team to work with 'great service , I would highly recommend using this company when needing to borrow money for any purpose.thank you very much for your support and help

Company replied

Rated 5 out of 5 stars

Highly recommend MacCredit, Would recommend to others. They were easy to talk to, Great communication with the whole process, Every person I spoke with at MacCredit had lovely customer service,... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

The world has changed a lot since we established in 2004. And we have too. MacCredit started out in Sydney as a personal loans broker, specializing in sourcing suitable personal loans for medical and cosmetic purposes. Our offering of an easy and accessible finance option for often expensive medical procedures was well received by both patients and clinics alike. By 2016 we were assisting over 2,200 clinics in finding suitable loans for their clients whilst receiving an average of 20,000 applications annually. 2019 is a new chapter for MacCredit. As a broker we now provide Australian customers with assistance in sourcing personal loans for more than just medical and cosmetic reasons – helping with automotive and general personal loans as well!


Contact info

4.9

Excellent

TrustScore 5 out of 5

803 reviews

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4.9

All reviews

(803)

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Rated 5 out of 5 stars

Very friendly team

Very friendly team, communication was on point and a speedy resault very pleased with whole process and the outcome was a bonus. . .
Would highly recomend.

June 12, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hey there,

Thank you for your kind review, it's really appreciated. We're so pleased you had a great experience with the team and we very much look forward to working with you again in the future.

The MacCredit Team

Rated 5 out of 5 stars

Very courteous and fast results

Very courteous, understanding, very efficient, fast results! I give you 6 stars ⭐️ if I can 😊
Thanks so much Leeto!!

June 11, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hey Dayani,

Wow, six-stars, we are honoured! Thank you so much for leaving a review. We're over the moon that your experience exceeded your expectations. Do contact us if you or a family member are in need of finance in the future.

We look forward to serving you again.

The MacCredit Team

Rated 5 out of 5 stars

Great communication and process very…

Great communication and process very fast.

June 9, 2020
Unprompted review
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Reply from MacCredit

Hey Sean,

Thank you so much for the review and taking the time to leave one! We're so please you had a great experience and that we were able to get you the funds you need in a timely manner. If you ever need assistance in the future, do not hesitate to contact us.

The MacCredit Team

Rated 5 out of 5 stars

Don’t think I’ve ever dealt with a more…

Don’t think I’ve ever dealt with a more professional, helpful company. Nothing was too much trouble for them. I would definitely recommend working with MacCredit to anyone.

June 6, 2020
Unprompted review
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Reply from MacCredit

Hi Narelle,

We're so glad that you had a great experience with us. It's our aim to make finance simple, in a professional and helpful way and we're glad that we achieved that in your case. Should you ever be looking to refinance, take out an additional loan, or need any further assistance, please do not hesitate to get in touch with us on 1300 884 355 or by emailing admin@maccredit.com.au

The MacCredit Team

Rated 5 out of 5 stars

FANTASTIC!

Friendly staff, great communication. My loan was processed and in my account in a few days! Nothing was ever a hassle! Thanks Mac credit I can now have the medical surgery I really need!

June 5, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hey Chelsea,

Thank you so much for your review! We strive to provide our customers with an excellent, quick experience and we're glad we could enable you to get the treatment you need! Remember to check in again next time you require assistance in applying for a personal loan. We look forward to seeing you again in the future.

The MacCredit Team

Rated 4 out of 5 stars

Efficient and friendly professional…

Efficient and friendly professional service.

May 31, 2020
Unprompted review
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Reply from MacCredit

Hi Sandi,

We're happy to hear that you had a good experience applying for a personal loan through us. We always aim to make the process as efficient and friendly as possible, answering any questions you may have along the way. Please let us know what we could have done to receive five-stars at admin@maccredit.com.au! Hope to see you again the next time you are looking to apply.

The MacCredit Team

Rated 5 out of 5 stars

Couldn’t be happier thanks Steve and…

Couldn’t be happier thanks Steve and team

May 30, 2020
Unprompted review
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Reply from MacCredit

Hi Mick,

Thank you for your glowing review of our Personal Finance Consultant, Steve, and the team at MacCredit. Our aim is always to exceed our customer's expectations, making the application process simple and stress-free. We hope you'll recommend us to your friends and family should you require similar assistance in the future.

The MacCredit Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, I wasn't suitable for one credit provider the wonderful staff tracked down another provider that I was suitable for, I highly recommend Mac credit.

May 29, 2020
Unprompted review
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Reply from MacCredit

Hi Daniel,

Thank you so much for your Five-star review. We're so pleased we were able to find you a lender suitable for your needs, a definite positive of coming with a Personal Loans Broker. Should you ever be looking to refinance, take out an additional loan, or need any further assistance, please do not hesitate to get in touch with us on 1300 884 355 or by emailing us at admin@maccredit.com.au

The MacCredit Team

Rated 5 out of 5 stars

Excellent services...

This is the second time Mac credit Has helped me with a personal loan and I had an excellent experience, all staff members are very friendly and professional. They helped me consolidate my debts. They understood my need and suggested the right option for me.

May 26, 2020
Unprompted review
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Reply from MacCredit

Hi Nima,

We're so pleased we were able to assist you a second time and that our customer service lived up to your previous experience! We endeavour to cater to our customer's individual circumstances and only provide advice suited to you, we're so happy for you. If you ever need assistance again, please do not hesitate to give us a call.

The MacCredit Team

Rated 5 out of 5 stars

Fabulous

Fabulous! Couldnt be happier with my experience today. Steve and Lydia were great to deal with. Super friendly, helpful and knowledgeable. Happy customer here!
Thankyou

May 25, 2020
Unprompted review
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Reply from MacCredit

Hello Wendy,

Thank you so much for the lovely review! We're so happy you had a fabulous experience and that both Lydia and Steve were easy to deal with. Do not hesitate to contact us again if you are in need of any guidance in the future. We look forward to seeing you again.

The MacCredit Team

Rated 5 out of 5 stars

Very helpful and no messing around

Very helpful and no messing around . Will be using these guys again when needed

May 21, 2020
Unprompted review
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Reply from MacCredit

Hi Robert,

Thank you so much for your review! We strive to make finance simple for our customers and we're so glad we could do that for you! We look forward to seeing you again in the future.

The MacCredit Team

Rated 5 out of 5 stars

Steve and his team were very helpful…

Steve and his team were very helpful and kept me informed all the way through the process. Thank you guys for getting me into my new ride!

May 15, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hello George,

Thank you for the feedback and excellent rating, George. We're so glad that you found Steve helpful and prompt throughout your application process. We're so happy that you've been able to get yourself a new car! We look forward to assisting you again in the future.

The MacCredit Team

Rated 5 out of 5 stars

Thank you

Thank you for the fast service. Very nice staff not a single problem with any staff member, thank you again.

May 14, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Donna,

We're really happy to hear you had a great experience with our team members! We always endeavour to make sure our customers have an easy and quick experience. We hope to be of assistance to you again in the near future.

The MacCredit Team

Rated 5 out of 5 stars

Easy process

Easy process, super helpful consultants.

May 14, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Joanne,

We're glad to hear you that you found our consultants helpful! We always endeavour to make sure our customers have an easy and enjoyable experience from application right through to settlement. Please keep us in mind if you or your friends and family ever need similar assistance.

The MacCredit Team

Rated 5 out of 5 stars

Absolutely fabulous people

Absolutely fabulous people. They can not do enough for you. Will keep on using them for my brokers.

Craig& Darlene

May 10, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Craig & Darlene,

We're so glad that you found our team helpful and prompt throughout your application process. It's our aim to make finance simple, and we're so happy that we achieved that in your case. Should you ever be looking to refinance, take out an additional loan, or need any further assistance, please do not hesitate to get in touch with us on 1300 884 355 or by emailing admin@maccredit.com.au

The MacCredit Team

Rated 5 out of 5 stars

Very happy with the service they…

Very happy with the service they provided very easy to deal with smooth transaction.
Highly recommended.

May 1, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Takai,

Thank you for taking the time to leave a review - it's really appreciated. We're so happy to hear you had a great experience, and hope you return should you need assistance with finance in the future.

Kind regards,
The MacCredit Team

Rated 1 out of 5 stars

Don't get somones hope's up by…

Don't get somones hope's up by e-mailing them to refinance and then knock them back,not a very nice thing to do.

April 24, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi John,

Thank you for your feedback in relation to your recent personal loan application. We take your feedback seriously but are unable to locate your recent application or enquiry on our system. Could you please contact me on my direct line 03 8535 1132 to discuss further.

Kind Regards,
Denice Martin
Head of Compliance

Rated 5 out of 5 stars

Personal loan

Excellent communication skills through email and phone and making sure I received everything I need

April 23, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hello Coralie,

Thank you for your kind review! We're so pleased we could make it a pleasant experience for you - we're always striving to provide great communication with our customers! If you or a family member are ever in need of a one-to-one service, do not hesitate to contact us!

The MacCredit Team

Rated 5 out of 5 stars

I think he’s done an excellent job…I think he’s done an excellent job couldn’t be happier recommend anyone to use thank you

I think he’s done an excellent job couldn’t be happier recommend anyone to use thank you

April 18, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hello David,

We're so pleased that our team members offered you a great experience! Please do recommend, we'd be ever so grateful!

We hope you'll return to us next time you need similar assistance.

Many thanks,

The MacCredit Team

Rated 5 out of 5 stars

Lydia made this whole process easy

Lydia made this whole process easy. She really does a great job

April 18, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Charlotte,

We're very pleased you had an enjoyable experience with Lydia. If you're ever in need of a personal loan in the future, you know where to go! We hope to see you again soon.

Kind regards,

The MacCredit Team

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