MacCredit Reviews 

803
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Steve and the Team at MacCredit were helpful from the word go. I was surprised at how quick the turnaround was. Much better than being interrogated by a bank directly. Thanks so much guys for hooki... See more

Rated 5 out of 5 stars

A huge thanks to Lito for being so knowledgeable (as well as friendly and patient). I couldn’t have asked for a better outcome, you guys have surpassed my wildest expectations.

Company replied

Rated 5 out of 5 stars

Excellent team to work with 'great service , I would highly recommend using this company when needing to borrow money for any purpose.thank you very much for your support and help

Company replied

Rated 5 out of 5 stars

Highly recommend MacCredit, Would recommend to others. They were easy to talk to, Great communication with the whole process, Every person I spoke with at MacCredit had lovely customer service,... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

The world has changed a lot since we established in 2004. And we have too. MacCredit started out in Sydney as a personal loans broker, specializing in sourcing suitable personal loans for medical and cosmetic purposes. Our offering of an easy and accessible finance option for often expensive medical procedures was well received by both patients and clinics alike. By 2016 we were assisting over 2,200 clinics in finding suitable loans for their clients whilst receiving an average of 20,000 applications annually. 2019 is a new chapter for MacCredit. As a broker we now provide Australian customers with assistance in sourcing personal loans for more than just medical and cosmetic reasons – helping with automotive and general personal loans as well!


Contact info

4.9

Excellent

TrustScore 5 out of 5

803 reviews

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4.9

All reviews

(803)

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Rated 5 out of 5 stars

Mac Credit worked hard under difficult…

Mac Credit worked hard under difficult circumstances to ensure I got the best possible result.

August 19, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Sue,

Thank you for leaving us another review! We're happy to hear you found our service was able to get you the outcome you desired. We hope to see you again if you ever require similar assistance in the future!

The MacCredit Team

Rated 5 out of 5 stars

Ada.... Great to deal with.

Very prompt, understanding and knowledgeable throughout the process.

August 18, 2020
Unprompted review
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Reply from MacCredit

Hi Toni,

Thank you for leaving a review. Eda will be so pleased to hear you found her service great and easy to deal with! Do not hesitate to contact Eda or the wider team if you are looking for help in the future - we look forward to working with you again!

The MacCredit Team

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Super fast.

August 9, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hey Lisa,

Thank you for leaving us a review - so many lovely adjectives! We look forward to helping you again in the future. Please make sure to tell your friends and family about us too.

The MacCredit Team

Rated 5 out of 5 stars

Fantastic company

Fantastic company. Easy to deal with.

August 1, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hello Steven,

We're so happy to hear you had such a great experience with us. Our Personal Finance Consultants always aim to make the application process as simple and enjoyable as possible. We hope you'll return next time you need similar assistance.

The MacCredit Team

Rated 5 out of 5 stars

Thanks

Very happy thanks so much

July 31, 2020
Unprompted review
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Reply from MacCredit

Hey Kristopher,

Thank you for leaving us a review! We look forward to helping you in the future. Please make sure to tell your friends and family about us too.

The MacCredit Team

Rated 5 out of 5 stars

Fast

Fast, helpful and great communication. Wonderful experience. Thanks

July 29, 2020
Unprompted review
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Reply from MacCredit

Hello Cortland,

Well, we particularly love a review when it contains the word 'wonderful'! We're so pleased that the team provided you with a fast and helpful experience, and that you had consistent and great communication. We'd love to see you again soon!

The MacCredit Team

Rated 5 out of 5 stars

Excellent service

Excellent service, went above and beyond!

July 29, 2020
Unprompted review
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Reply from MacCredit

Hey Chantelle,

Yay, we're so happy you took the time to leave a review and it's a great one, too! Thank you so much, we hope to assist you again in the future 🙌.

The MacCredit Team

Rated 5 out of 5 stars

Easy to apply

Easy to apply, fast processing and maximum chances of approval

July 22, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Adnan,

Thank you so much for your five-star review. We're so glad that you found our application process easy. It's our aim to make finance simple and maximise our customers chance of approval, and we're so happy to have that achieved for you. Should you ever be looking to refinance, take out an additional loan, or need any further assistance, please do not hesitate to get in touch with us on 1300 884 355 or by emailing us at admin@maccredit.com.au

The MacCredit Team

Rated 4 out of 5 stars

MacCredit lended agreement

happy about your assisted lended after few repayments expect bit more amount lend at our agreed repayment terms - Thank you

July 16, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hey Narayanan,

Thank you for taking the time to leave a review and returning to us when you were in need of finance! We're pleased to hear that you were happy with our assistance. We're sorry we weren't able to obtain you a higher loan at this point; sometimes our lenders have restrictions, we endeavour to do everything we can to meet the needs of our customers. We look forward to assisting you again in the future and turning that four into a five!

The MacCredit Team

Rated 5 out of 5 stars

this company was easy to deal with

this company was easy to deal with, very efficient. Kept me informed every step of the process. Great customer service.

July 15, 2020
Unprompted review
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Reply from MacCredit

Hello Tina,

We're happy to hear that you had a great experience applying for a personal loan through us. We always aim to make the process as easy and efficient as possible, answering any questions you may have along the way. Hope to see you again the next time you are looking to apply.

The MacCredit Team

Rated 5 out of 5 stars

After paying off all my debts and going…

After paying off all my debts and going to big banks and getting declined time and time again, I gave Mac credit a go - within 1 week I was approved and money was in my bank. Can't recommend these guys enough!!

July 12, 2020
Unprompted review
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Reply from MacCredit

Hi Joshua,

We're so glad that we were able to assist you! It's our aim to make finance simple, and we're very happy to have that achieved for you, especially when compared to the big banks. Should you ever be looking to refinance, take out an additional loan, or need any further assistance, please do not hesitate to get in touch with us on 1300 884 355 or by emailing admin@maccredit.com.au

The MacCredit Team

Rated 5 out of 5 stars

Great service

Good service, fast approval

July 8, 2020
Unprompted review
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Reply from MacCredit

Hey Jonathan,

Thank you for leaving a review of your experience with MacCredit. We're really happy to hear you were satisfied with the level of service and speed that we provided. If ever you're looking for similar in the future, don't hesitate to get in touch! We'll be here to help when you need us.

The MacCredit Team

Rated 5 out of 5 stars

Was impressed with the support in…

Was impressed with the support in making the process easy very happy with the service.

July 5, 2020
Unprompted review
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Reply from MacCredit

Hey Daniel,

Thank you so much for taking the time to leave a review. We aim to make finance simple for all our customers and we're so pleased we were able to do so in your case. Don't forget, we're always here to answer any future questions you have!

We look forward to working for you again in the future.

The MacCredit Team

Rated 5 out of 5 stars

Fast and additive meany tanks

July 5, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hey Michael,

Thank you for leaving us a review. We strive to make finance simple and part of this is ensuring a fast turnaround for our customers - we're so pleased we were able to assist in a timely manner!

The MacCredit Team

Rated 5 out of 5 stars

As always the customer service was…

As always the customer service was excellent.

July 1, 2020
Unprompted review
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Reply from MacCredit

Hey Mary Adams,

We're so grateful that you have taken the time to leave reviews for us! We're also very pleased that you receive consistently excellent service from the team.

If you ever need any assistance with a personal loan in the future, please contact us on admin@maccredit.com.au or 1300 844 355

The MacCredit Team

Rated 5 out of 5 stars

Unsuccessful application but the Mac credit team softened the blow

I just wanted to leave a review about my experience in dealing with mac credit.

Although my application was unsuccessful, I would have no hesitation in recommending your services. The team is friendly, professional and 100% dedicated to getting you the best outcome. When one avenue doesn’t work, they will look into other avenues for you. I was never once treated impersonally or like just another number. From the people who answered my calls and queries, to the personal consultant assigned to me.

I wanted to give a very big and special thank you to my personal consultant Eda, who has been an amazing help. Her customer service is personal and professional and she really did try her hardest. Unfortunately, my current circumstances are less than ideal. But she never gave up and she was very patient. And I know that when my position does change and I am in need in the future of exactly where I will be coming to, all because of Eda.

I wish you and the team nothing but the best and hope I get the chance to deal with you again in the future.

July 1, 2020
Unprompted review
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Reply from MacCredit

Hello Zarina,

First of all, can I thank you for taking the time to leave an amazing review, even though you were unable to secure a loan - it means so much to us!

We are so pleased that our service exceeded your expectations, and then some. We work so hard to provide amazing customer service to our individual customers, to make them not feel like another number and to have done so in your case cements our efforts.

Eda will be so happy to read your feedback, it will, of course, be passed on!

We really look forward to servicing you again in the future Zarina and fingers crossed it will be a better outcome for you.

The MacCredit Team

Rated 5 out of 5 stars

Lito

Lito, was very helpful and professional.

June 26, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Jo,

Thank you for taking the time to write a review and for mentioning Lito's great service - he will be so pleased to hear that he made your personal loan experience a great one!

The MacCredit Team

Rated 5 out of 5 stars

Respectful, personalised, thorough and committed.

Being in the position of having to apply for a personal loan to finance an important medical procedure, rather than having the money upfront, is a disempowering position to be in. Then, the application process can be invasive and uncomfortable, as your life, which is inexorably entwined with your finances, is exposed. Maccredit made all of this easier. Steve, in particular, took a personalised and respectful approach which I very much appreciated. He also went above and beyond for me, enabling me to get finance despite a complex financial situation. Overall I found Maccredit to be excellent and I highly recommend them.

June 22, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Sarah,

Thank you so much for sharing your story and for taking the time to leave a fantastic review for us. We endeavour to make finance simple for our customers and we're so pleased we could do so for your unique situation. If you need further assistance in the future, do not hesitate to contact us again, either via phone on 1300 884 355 or at admin@maccredit.com.au

The MacCredit Team

Rated 5 out of 5 stars

Staff are extremely helpful

Staff are extremely helpful. Very easy process. Highly recommend.

June 20, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hey Linda,

Thank you for taking the time to leave a review for us! We're very pleased you had a good experience with us. We hope we can help you again or a family member in the future.

The MacCredit Team

Rated 5 out of 5 stars

10 out of 1o

10 out of 1o. My consultant went above and and beyond for me. Not only to obtain a great produce, but to improve my financial position

June 12, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Nicole,

Thank you so much for your review! We strive to make finance simple for our customers and we're so glad we could do that for you! We look forward to seeing you again in the future.

The MacCredit Team

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