MacCredit Reviews 

803
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Steve and the Team at MacCredit were helpful from the word go. I was surprised at how quick the turnaround was. Much better than being interrogated by a bank directly. Thanks so much guys for hooki... See more

Rated 5 out of 5 stars

A huge thanks to Lito for being so knowledgeable (as well as friendly and patient). I couldn’t have asked for a better outcome, you guys have surpassed my wildest expectations.

Company replied

Rated 5 out of 5 stars

Excellent team to work with 'great service , I would highly recommend using this company when needing to borrow money for any purpose.thank you very much for your support and help

Company replied

Rated 5 out of 5 stars

Highly recommend MacCredit, Would recommend to others. They were easy to talk to, Great communication with the whole process, Every person I spoke with at MacCredit had lovely customer service,... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

The world has changed a lot since we established in 2004. And we have too. MacCredit started out in Sydney as a personal loans broker, specializing in sourcing suitable personal loans for medical and cosmetic purposes. Our offering of an easy and accessible finance option for often expensive medical procedures was well received by both patients and clinics alike. By 2016 we were assisting over 2,200 clinics in finding suitable loans for their clients whilst receiving an average of 20,000 applications annually. 2019 is a new chapter for MacCredit. As a broker we now provide Australian customers with assistance in sourcing personal loans for more than just medical and cosmetic reasons – helping with automotive and general personal loans as well!


Contact info

4.9

Excellent

TrustScore 5 out of 5

803 reviews

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4.9

All reviews

(803)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience with Mac credit.

Fantastic experience with Mac credit.
Lydia was amazing
Loan application and approval time was very quick
Cannot speak highly enough of the Mac credit team
Superior customer service
Open and transparent communication
Thanks again

December 17, 2020
MacCredit logo

Reply from MacCredit

Hello Sarah,

Thank you so much for the lovely review! We're so happy you had a fantastic personal loan experience with us. Lydia and the team will be excited to hear they provided you with a great experience. Do not hesitate to contact us again if you are in need of any guidance in the future. We look forward to seeing you again.

The MacCredit Team

Rated 5 out of 5 stars

Quick, easy, professional

MacCredit were super friendly, helpful and easy to deal with. Their communication was amazing, giving frequent updates. The whole process was quick and easy!

December 17, 2020
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Reply from MacCredit

Hi Amanda,

Thanks for your wonderful review! We are thrilled that you were happy with our service and turnaround time. Making finance simple is what we do and we are glad to have achieved that for you! Don't hesitate to contact us if you have any questions or need personal loan help in the future.

The MacCredit Team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, fast professional results. Definitely recommend.

December 15, 2020
MacCredit logo

Reply from MacCredit

Hi Charles,

Thanks for taking the time to leave us a great review. We're thrilled that we were able to provide you with fast and efficient service. We hope to assist you again in the future.

The MacCredit Team

Rated 5 out of 5 stars

All the staff were so lovely

All the staff were so lovely
Not once did I feel that any question went in answered. I got my funds very quickly. Would recommend.

December 11, 2020
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Reply from MacCredit

Hi Dorothy,

Thank you for leaving us a review. We are pleased to hear that we were able to assist you with any questions you may have had. Our aim is to make finance simple for our customers and to assist you every step of the way. Please don't hesitate to contact us if you have any questions or need personal loan help in the future.

The MacCredit Team

Rated 5 out of 5 stars

10/10

Lito was excellent to deal with. He helped manage my consolidation loan smoothly with no fuss. He was prompt with responses and professional to deal with.

December 6, 2020
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Reply from MacCredit

Hi Brent,

Thank you for taking the time to write a review and for mentioning Lito's excellent service - he will be so pleased to hear that he made your personal loan experience a great one! We look forward to seeing you again in the future.

The MacCredit Team

Rated 5 out of 5 stars

Amazingly fast and knowledgeable…

Amazingly fast and knowledgeable company. So much better to use than the big banks. These guys are amazing. Shame I can only give 5 stars ⭐️

December 6, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Darren,

Thank you for your wonderful review - we are so grateful. We strive to provide our customers with a great experience, one that surpasses your typical bank so it's great to hear we achieved that for you. If you ever need any assistance in the future, do not hesitate to contact us again!

The MacCredit Team

Rated 4 out of 5 stars

Very happy with Maccredit.

Very happy with Maccredit.

They were quick and efficient with their loan processing and also very helpful with suggesting loan consolidation possibilities.

I would thoroughly recommend Maccredit.

December 3, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Ned,

Thanks for taking the time to leave us a review! We're thrilled that we were able to provide you with fast and efficient service. The team will be pleased to hear they were able to assist you in making the right choice! Don't hesitate to contact us if you have any questions or need personal loan help in the future.

The MacCredit Team

Rated 5 out of 5 stars

I have to be honest..

I was a bit hesitant to apply for a loan from MacCredit at first. But to make my story short, I bit the bullet and sent in my application. At first, i had to check for my credit score just to make sure i know where i stand before I start inquiring about loans. My score was ok, so i thought i try and see if I can get an approval. I was surprised how quick they processed my application, funds transferred as scheduled! Everything was done over the phone, documents sent electronically and after a few more phone calls, it's DONE! I am happy how rhey handled my application. This will be a good christmas for me and my family! Thank you so much MacCredit!

December 2, 2020
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Reply from MacCredit

Hi Al,

Thanks for your wonderful review. We are glad you decided to give us the opportunity to assist you with your financial needs. At MacCredit we pride ourselves on making finance simple and hassle-free for our customers. It has been a pleasure being able to assist you and making your Christmas holidays an easy and stress-free one! If you ever need assistance in the future, please do not hesitate to contact us.

The MacCredit Team

Rated 5 out of 5 stars

Happy first time customer

First time customer. Great customer service. Great communication. Hassle free. Thank you.

November 30, 2020
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Reply from MacCredit

Hi Brad,

Thanks for taking the time to write us a review. We strive to make finance simple and part of this is ensuring we deliver great customer service along the way - we're so pleased we were able to provide you an easy and hassle-free experience. If you need any assistance in the future, please do not hesitate to contact us.

The MacCredit Team

Rated 5 out of 5 stars

Process was quick and straightforward…

Process was quick and straightforward and we were offered a fair and competitive rate. The team were great to work with and kept me updated every step of the way. Pre-approval and settlement was so quick and the cash was in my account only hours after I was approved.

November 27, 2020
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Reply from MacCredit

Hi Kate,

Thanks for your review and taking the time to share your personal loan experience with MacCredit. Making finance simple is what we do. We are pleased we were able to provide you a quick and easy solution to achieve your personal loan needs. Should you need any assistance in the future, please do not hesitate to contact us.

The MacCrdit Team

Rated 5 out of 5 stars

Highly recommend

Great service, fast communication and had results faster than expected.

November 23, 2020
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Reply from MacCredit

Hi Roland,

Thanks for leaving us a review! It's always good to hear the pleasant experience our customers receive with MacCredit. We are glad we were able to exceed your finance expectations and have your funds to you in a quicker than expected time frame. We look forward to seeing you again in the future.

The MacCredit Team

Rated 5 out of 5 stars

Would like to thank the team at Mac…

Would like to thank the team at Mac credit for helping me out with a hassle free and painless debt consolidation, highly recommend

November 17, 2020
MacCredit logo

Reply from MacCredit

Hi Terry,

Thank you for taking the time in leaving us a review. We are pleased we could make consolidating your debt hassle and stress-free for you. If you ever need assistance in the future, please do not hesitate to contact us.

The MacCredit Team

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. Diligent, through and helpful throughout. Would def recommend to friends.

November 14, 2020
MacCredit logo

Reply from MacCredit

Hi Claire,

Thanks for your review. Our aim is to make finance simple for our customers and to assist you every step of the way. We are so glad to have achieved that for you. We look forward to assisting you and your friends in the future.


The MacCredit Team

Rated 5 out of 5 stars

Words cannot express how greatful i am

Lydia made this entire process so understandable and easy. Honestly, i was so worried that the team wouldnt be able to help me. But they went above and beyond. I TRUELLY cannot recommend Maccredit enough. Youve helped this mama breath so much easier now my life is consolidated. Thank you so much

November 13, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Lana,

Thank you so much for your wonderful review! Lydia would be pleased to know she has helped make this process for you a great one. Our aim is always to exceed our customer's expectations, making the application process simple and stress-free. We hope you'll recommend us to your friends and family should you require similar assistance in the future.

The MacCredit Team

Rated 5 out of 5 stars

Excellent service

The customer service offered and knowledge of the client manager at MacCredit was excellent. I appreciate how easy Lydia made what would otherwise have been an extremely stressful process.

November 13, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Natalie,

Thank you for leaving us a review. We are happy to know you've had a positive and stress free experience with us. Our aim is to always create a simple and seamless process for our customers when taking out a personal loan. Lydia and the team would be pleased to know they were of great assistance. We look forward to seeing you again in the future.

The MacCredit Team

Rated 5 out of 5 stars

Great!!

Found staff so helpful, honest and service so quick. Less than 2 days to do what I had been trying to do myself for months. Recommend!!

November 8, 2020
MacCredit logo

Reply from MacCredit

Hi Kathleen,

Thanks for taking the time to share your feedback with us. Our aim is to always exceed our customer's expectations, making your personal loan experience simple, quick and stress-free. We're very happy to have achieved that for you. We hope to help assist you again in the future!

The MacCredit Team

Rated 5 out of 5 stars

Very happy Thankyou Guys

November 1, 2020
MacCredit logo

Reply from MacCredit

Hi Michael,

Thanks for leaving us a review. We are pleased to hear you were very happy with your personal loan experience with us at MacCrdit. We hope you return should you need assistance with finance in the future.

The MacCredit Team

Rated 1 out of 5 stars

Terrible service.

I spoke to Lydia this afternoon who, after not being able to help me, then became irate and beligerante, raising her voice and not letting me speak. I then asked to speak to a supervisor regarding her man or and she refused claiming that it would mean her phone is tied up.
Terrible service.

October 30, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Luke,

Sorry to hear you weren't satisfied with your call today. Steve, the General Manager was unavailable at the time but, has since tried to reach out to you to discuss your concerns. He'll be in the office today until 6 pm if you want to give him a call back.

The MacCredit Team

Rated 5 out of 5 stars

Always easy to deal with

October 29, 2020
MacCredit logo

Reply from MacCredit

Hi Darlene,

Thanks for leaving us a review. We strive to make finance simple for our customers and we're so glad we could do that for you! We look forward to having you again in the future.

The MacCredit Team

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