MacCredit Reviews 

803
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Steve and the Team at MacCredit were helpful from the word go. I was surprised at how quick the turnaround was. Much better than being interrogated by a bank directly. Thanks so much guys for hooki... See more

Rated 5 out of 5 stars

A huge thanks to Lito for being so knowledgeable (as well as friendly and patient). I couldn’t have asked for a better outcome, you guys have surpassed my wildest expectations.

Company replied

Rated 5 out of 5 stars

Excellent team to work with 'great service , I would highly recommend using this company when needing to borrow money for any purpose.thank you very much for your support and help

Company replied

Rated 5 out of 5 stars

Highly recommend MacCredit, Would recommend to others. They were easy to talk to, Great communication with the whole process, Every person I spoke with at MacCredit had lovely customer service,... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

The world has changed a lot since we established in 2004. And we have too. MacCredit started out in Sydney as a personal loans broker, specializing in sourcing suitable personal loans for medical and cosmetic purposes. Our offering of an easy and accessible finance option for often expensive medical procedures was well received by both patients and clinics alike. By 2016 we were assisting over 2,200 clinics in finding suitable loans for their clients whilst receiving an average of 20,000 applications annually. 2019 is a new chapter for MacCredit. As a broker we now provide Australian customers with assistance in sourcing personal loans for more than just medical and cosmetic reasons – helping with automotive and general personal loans as well!


Contact info

4.9

Excellent

TrustScore 5 out of 5

803 reviews

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4.9

All reviews

(803)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

5Star customer service

Friendly, spot on, helpful and efficient.
They didnt leave me hanging unlike some big banks. Will definitely recommend their first Class customer service especially to Carmen who looked after me since day one of my application through phone.

January 19, 2021
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Allesi,

Thank you for taking the time to write a review and for mentioning Carmen's excellent service - she will be so pleased to hear that she made your personal loan experience a great one! Our aim is always to exceed our customer's expectations, making the application process simple and stress-free. Don't hesitate to contact us if you have any questions or need personal loan help in the future.

The MacCredit Team

Rated 5 out of 5 stars

Quick

Quick, friendly and really helpful! 10/10 would recommend

January 18, 2021
MacCredit logo

Reply from MacCredit

Hi Kirsten,

Thank you for leaving a review! A straightforward, quick, and easy experience - just what we like to hear! At MacCredit our Personal Finance Consultants are there to assist at every single stage of the personal loan journey, and we are glad to have achieved that for you.

The MacCredit Team

Rated 5 out of 5 stars

I checked my credit score

I checked my credit score, Next morning I revived a phone call from Maccredit and decided to apply for a personal loan through them, Thank's to them I got the loan.
Thank you so much

January 15, 2021
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Buster,

Thanks for your review. We're pleased we were able to assist you in the decision-making process and help get you the funds required to achieve your goals. We hope to see you again should you need personal loan assistance in the future.

The MacCredit Team

Rated 5 out of 5 stars

Positive Outcome with Maccredit

I applied for a loan with Maccredit. Carmen was really helpful. She worked hard and listened to me on what I needed. Carmen went back to the lenders after we spoke about what they were offering and I asked her what I needed which worked out with positive results. Thank you so much for working hard to get the loan for me, Carmen. I sincerely appreciate your time in working hard to get what I needed from the lenders. ⭐

January 14, 2021
MacCredit logo

Reply from MacCredit

Hi Eileen,

Thanks for taking the time to us a wonderful review. Carmen will be thrilled to hear that she was of great help and made your experience a great one! Our aim is always to exceed our customer's expectations, making the application process simple and stress-free. Don't hesitate to contact us if you have any questions or need personal loan help in the future.

The MacCredit Team

Rated 5 out of 5 stars

Amazing service

Amazing service, customer service is outstanding

January 14, 2021
MacCredit logo

Reply from MacCredit

Hi Kim,

Thanks for leaving us a review. Our team will be so happy to hear your feedback and we're so glad you received outstanding service in your experience with us. If you or your friends or family ever require similar assistance, we'll be here to help.

The MacCredit Team

Rated 3 out of 5 stars

Lydia you are a angel

I was looked after by Lydia who was just the best and got me the money I needed to get going. Thank you and the team for everything you did for me
Cheers Shane Harrison

January 13, 2021
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Shane,

Thanks for leaving us a review. Lydia and the team will be pleased to hear they were of great help. Hopefully, in the future, we can tempt you with 5 stars. If you have any questions in the future, please do not hesitate to contact us!

The MacCredit Team

Rated 5 out of 5 stars

Very pleasant experience

Very pleasant experience. Friendly and helpful staff.

January 12, 2021
MacCredit logo

Reply from MacCredit

Hi Rebecca,

Thank you for leaving us a review! We're so happy to hear you had a pleasant experience with us. Our Personal Finance Consultants always aim to make the application process as simple and enjoyable as possible. We hope you'll return next time you need similar assistance.

The MacCredit Team

Rated 5 out of 5 stars

Very supportive and professional the…

Very supportive and professional the staff made it easy to apply and helpful with what was required to complete the process.

January 11, 2021
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Daniel,

Thank you so much for leaving us a review! Our aim to make finance simple and we're very pleased you had an easy and hassle-free experience with us. Should you need any help in the future, please don't hesitate to contact us again.

The MacCredit Team

Rated 5 out of 5 stars

Very helpful and friendly staff thank…

Very helpful and friendly staff thank you

January 7, 2021
MacCredit logo

Reply from MacCredit

Hi Leonard,

Thanks for taking the time to leave us a review. Our Personal Finance Consultants always aim to make the application process as simple and enjoyable as possible. We hope you'll return next time you need similar assistance.

The MacCredit Team

Rated 5 out of 5 stars

Extremely thorough and quick response

Extremely thorough and quick response. Got me the deal that I didn’t think was possible. Extremely grateful for their constant communication.

January 5, 2021
Unprompted review
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Reply from MacCredit

Hi Annette,

Thanks for sharing your feedback with us. We are glad to hear you had a wonderful personal loan experience with us. Our aim is always to exceed our customer's expectations, making the application process simple and stress-free. We hope you'll recommend us to your friends and family should you require similar assistance in the future.

The MacCredit Team

Rated 5 out of 5 stars

We were more than happy with the help…

We were more than happy with the help we received from Mc Credit , there’s a bit involved in the process but it’s also very secure .

January 2, 2021
MacCredit logo

Reply from MacCredit

Hi Lesley,

Thanks for leaving us a review and Happy New Year! We are happy that you were pleased with our service. We always go out of our way to make the application process as simple and stress-free as possible. Don't hesitate to contact us if you have any questions or need personal loan help in the future.

The MacCredit Team

Rated 5 out of 5 stars

Easy process

Easy process, customer service is amazing easy to deal with, and they are very helpful

January 1, 2021
MacCredit logo

Reply from MacCredit

Hi Rani,

Thank you for your review and Happy New Year! We're so happy to hear you had an easy and hassle free experience with us. At MacCredit we aim to make finance simple and we're glad to have achieved that for you whilst providing excellent customer service. If you or your friends or family ever require similar assistance, we'll be here to help.

The MacCredit Team

Rated 5 out of 5 stars

From start to finish Steve and his team…

From start to finish Steve and his team were brilliant and very thorough. We will certainly recommend Mac Credit.

December 31, 2020
Unprompted review
MacCredit logo

Reply from MacCredit

Hi David,

Thanks for your kind review and Happy New Year! Steve and the team will be pleased to hear they provided a brilliant personal loan experience for you. We appreciate the recommendation and we look forward to seeing you again in the future.

The MacCredit Team

Rated 5 out of 5 stars

Well recommended. Great service. Efficient.

Well recommended. Very good. Efficient & easy to deal with. We needed our loan in such a short amount of time. Easy going company. The loan was processed and into our account after sending our paperwork through.
Cheers guys.

December 23, 2020
MacCredit logo

Reply from MacCredit

Hi James,

Thank you for taking the time to share your honest feedback. We're thrilled that we were able to provide you with fast and efficient service and be able to get you your funds very quickly. Don't hesitate to contact us if you have any questions or need personal loan help in the future.

The MacCredit Team

Rated 4 out of 5 stars

Very happy with service

Very happy with service, and would definitely use again. Can't give 5 stars due to currently unresolved issue with part of the loan went to wrong bank account.

December 22, 2020
MacCredit logo

Reply from MacCredit

Hi Heath,

Thank you for taking the time to leave a review and that you were pleased with the service the team provided. We understand the issue has been inconvenient and we’re pleased to hear that the team is looking into this issue for a quick resolution. We hope next time you return, we can tempt you with 5-stars!

The MacCredit Team

Rated 5 out of 5 stars

Very happy

Was such an easy process. No stress. Very quick

December 22, 2020
MacCredit logo

Reply from MacCredit

Hi Rose,

Thank you for taking the time to write us a review. It's our aim to make finance simple, and we're so happy to hear that your personal loan experience with MacCredit was an easy and hassle-free one. We look forward to seeing you again in the future.

The MacCredit Team

Rated 5 out of 5 stars

A big thank you to Lito

A big thank you to Lito, I was hesitant at first but Lito made the whole application go so smoothly. I am now debt free and loving it. I would highly recommend Mac Credit. Once again thank you so much.

December 22, 2020
MacCredit logo

Reply from MacCredit

Hi Halina,

Thank you for leaving us a wonderful review. At MacCredit, we aim to provide our customers with an easy and hassle-free experience and we are pleased to hear Lito was able to achieve that for you! If you have any questions or need personal loan help in the future, please don't hesitate to contact us.

The MacCredit Team.

Rated 5 out of 5 stars

I gave 5 stars because the staff there…

I gave 5 stars because the staff there was so great to me they helped me when i needed help, and cause i am really busy where i work the team would either ring me or email me to remind me on what i needed to do and getting the phone call and email helped me to be able to take time and do what i had to do for MacCredit, i will be letting family and Friends know about MacCredit and how great they are. So thank you all for your help i really appreciate it so much and i would like to thank Steve especially he was great.

December 21, 2020
MacCredit logo

Reply from MacCredit

Hi Suzette,

Thank you so much for your 5 star review! Steve and our team would be pleased to hear you found them helpful and prompt throughout the entire application process. It's our aim to make finance simple, and we're so happy to have that achieved for you. We look forward to assisting you, your family and friends in the future.

The MacCredit Team

Rated 5 out of 5 stars

I have used Maccredit more than once…

I have used Maccredit more than once and each time i have received the most excellent service. Always friendly and extremely efficient. I highly recommend Maccredit for all your loans. Thank You

December 20, 2020
MacCredit logo

Reply from MacCredit

Hi Nicola,

Thank you for leaving us a wonderful review! We are so happy to be able to assist you once again and pleased to hear on both occasions you've had excellent service. If you or your friends or family ever require similar assistance, we'll be here to help.

The MacCredit Team

Rated 5 out of 5 stars

MacCredit kept me informed along the…

MacCredit kept me informed along the whole process , was a stress free application. Highly recommend

December 18, 2020
MacCredit logo

Reply from MacCredit

Hi Kerry,

Thanks for taking the time to write us a review. We strive to make finance simple for our customers and we're so glad we could do that for you! We look forward to seeing you again in the future.

The MacCredit Team

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