MacCredit Reviews 

803
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Steve and the Team at MacCredit were helpful from the word go. I was surprised at how quick the turnaround was. Much better than being interrogated by a bank directly. Thanks so much guys for hooki... See more

Rated 5 out of 5 stars

A huge thanks to Lito for being so knowledgeable (as well as friendly and patient). I couldn’t have asked for a better outcome, you guys have surpassed my wildest expectations.

Company replied

Rated 5 out of 5 stars

Excellent team to work with 'great service , I would highly recommend using this company when needing to borrow money for any purpose.thank you very much for your support and help

Company replied

Rated 5 out of 5 stars

Highly recommend MacCredit, Would recommend to others. They were easy to talk to, Great communication with the whole process, Every person I spoke with at MacCredit had lovely customer service,... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

The world has changed a lot since we established in 2004. And we have too. MacCredit started out in Sydney as a personal loans broker, specializing in sourcing suitable personal loans for medical and cosmetic purposes. Our offering of an easy and accessible finance option for often expensive medical procedures was well received by both patients and clinics alike. By 2016 we were assisting over 2,200 clinics in finding suitable loans for their clients whilst receiving an average of 20,000 applications annually. 2019 is a new chapter for MacCredit. As a broker we now provide Australian customers with assistance in sourcing personal loans for more than just medical and cosmetic reasons – helping with automotive and general personal loans as well!


Contact info

4.9

Excellent

TrustScore 5 out of 5

803 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(803)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!

Great service. I’ve been pushed back on loans but MacCredit have got your back and make it so easy. Thank you! On my way to financial literacy

February 18, 2021
MacCredit logo

Reply from MacCredit

Hi Victoria,

Thanks for your wonderful review. This makes us so happy to hear that we were able to assist you in meeting your financial goals and educate you along the way too! Thanks for choosing MacCredit and please don't hesitate to contact us if you need any assistance in the future.

The MacCredit Team

Rated 3 out of 5 stars

Limited lenders

Limited lenders and lacked industry experience to fight for best offers in support of customer. Disappointing referral.

February 17, 2021
MacCredit logo

Reply from MacCredit

Hi Jason,

Thank you for taking the time to leave a review. We’re sorry that you feel this way and that we weren’t able to meet your expectations on this occasion. The team worked very hard on your loan, working with all of our lenders who would consider the loan that you required.

Please do not hesitate to contact the General Manager on 1300 884 355 if you would like to discuss further.

The MacCredit Team

Rated 5 out of 5 stars

Thanks guys..hassle free and quick turn…

Thanks guys..hassle free and quick turn around 👍

February 16, 2021
MacCredit logo

Reply from MacCredit

Hi Anthony,

Thanks for leaving us a review. Our aim is to provide simple and hassle-free loans and we are pleased to have achieved that for you. Should you need further assistance in the future, please don't hesitate to contact us. We look forward to seeing you again in the future

The MacCredit Team

Rated 5 out of 5 stars

Steve and Lydia went above and beyond…

Steve and Lydia went above and beyond to secure my loan in the timeframe needed! Couldn’t recommend highly enough.

February 16, 2021
MacCredit logo

Reply from MacCredit

Hi Michele,

Thank you for your review. Steve and Lydia will be thrilled to hear your review. We are glad we were able to get you your loan within the required timeframe. We look forward to seeing you again in the future. Should you need further assistance in the future, please don't hesitate to contact us.

The MacCredit Team

Rated 5 out of 5 stars

Fantastic Service

I really appreciate Lito's help in securing a loan for my home renovations. There were obstacles but Lito was very patient and helpful in giving me encouragement and also helped me with my paperwork. Thanks Maccredit for a wonderful service. Cheers Leena

February 15, 2021
MacCredit logo

Reply from MacCredit

Hi Leena,

Thanks for your review. Lito will be so happy to hear your feedback and we're so glad you received wonderful service in your experience with us. If you or your friends or family ever require similar assistance, we'll be here to help.

The MacCredit Team

Rated 5 out of 5 stars

Absolutely Amazing

Steve and Lydia went above and beyond and I cannot recommend them highly enough!

February 14, 2021
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Michele,

Thanks for leaving us a review. Steve and Lydia will be so happy to hear your feedback and we're so glad you received outstanding service in your experience with us. If you need any assistance in the future, please don't hesitate to get in touch.

The MacCredit Team

Rated 5 out of 5 stars

Quick assessment

Quick assessment, no hassle at all.. Carmen was amazing!! She was professional and supportive! Excellent customer experience..Thanks MacCRedit team..

February 14, 2021
MacCredit logo

Reply from MacCredit

Hi Preeti,

Thanks for leaving us a review. Carmen will be pleased to hear your feedback. At MacCredit we aim to make finance simple and we're glad to have achieved that for you whilst providing excellent customer service. If you or your friends or family ever require similar assistance, we'll be here to help.

The MacCredit Team

Rated 5 out of 5 stars

A pleasure to deal with fast,efficient…

A pleasure to deal with fast,efficient and friendly service.

February 11, 2021
MacCredit logo

Reply from MacCredit

Hi Shawn,

Thanks for leaving us a review. We're so glad you had a positive experience with us and we look forward to assisting you again in the future, please don't hesitate to get in touch.

The MacCredit Team

Rated 5 out of 5 stars

5 star

Awesome service

February 9, 2021
MacCredit logo

Reply from MacCredit

Hi Manky,

Thanks for your 5 star review! If you or your friends or family ever require similar assistance, we'll be here to help.

The MacCredit Team

Rated 5 out of 5 stars

Great service from my consultant Lydia Sekuloski

Great service from my consultant. Everything was so easy to do.

February 5, 2021
MacCredit logo

Reply from MacCredit

Hi Steven,

Thanks for your review. At MacCredit we aim to provide an easy and hassle-free experience for our customers and we are glad to have achieved that for you. Should you need further assistance in the future, please don't hesitate to contact us.

The MacCredit Team

Rated 5 out of 5 stars

i would like thank you heapsfor what…

i would like thank you heapsfor what you have done for my family. This one thing i was expecting to do. thank once again

February 4, 2021
MacCredit logo

Reply from MacCredit

Hi Sharon,

Thanks for writing us a review and choosing MacCredit for your personal loan needs. We're pleased to hear we were able to assist you and your family to achieve what you wanted. If you need any assistance in the future, please don't hesitate to get in touch.


The MacCredit Team

Rated 5 out of 5 stars

Thank you Carmen for your great…

Thank you Carmen for your great service, excellent communication and made getting my loan a very easy and stress free process

February 3, 2021
MacCredit logo

Reply from MacCredit

Hi Michelle,

Thanks for your wonderful review! Carmen will be thrilled to hear she was able to provide an easy and hassle-free experience for you. We hope to see you again should you need personal loan assistance in the future.

The MacCredit Team

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, and easy to work with.
Communication was great, I was always updated on the progress of my application.

February 3, 2021
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Nikki,

Thanks for your feedback. We are pleased you've had a positive experience with MacCredit. We pride ourselves in great communication and creating hassle-free experiences for our customers, and we are glad to have achieved that for you. Please do get in touch if you need assistance in the future!

The MacCredit Team

Rated 5 out of 5 stars

I had a great experience help from…

I had a great experience help from maccredit staff was great and I appreciate all there efforts to help get a loan for me

January 28, 2021
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Amandou,

Thank you for leaving us a review! It's always good to hear the pleasant experience our customers receive with MacCredit. We are glad we were able to exceed your financial expectations and get your funds to you. We look forward to seeing you again in the future.

The MacCredit Team

Rated 5 out of 5 stars

Amazing service

Amazing service, the whole team went above and beyond. We will 100% reccomend MAC credit to everyone.

January 27, 2021
MacCredit logo

Reply from MacCredit

Hi Theo,

Thank you so much for the wonderful review! Our aim is to always provide exceptional service for our customers. The team will be pleased to hear your experience with MacCredit was an amazing one. We hope you'll recommend us to your friends and family should you require similar assistance in the future.

The MacCredit Team

Rated 5 out of 5 stars

Fast

Fast, Efficient, and Friendly service. Got approved next day and helped with my loan application. Other banks leave you hanging. Will definitely recommend their service.

January 26, 2021
MacCredit logo

Reply from MacCredit

Hi Allesi,

Thanks for taking the time to share your experience with us. Going with a personal loans broker definitely has its advantages. Our aim is always to exceed our customer's expectations, making the application process simple and stress-free. We hope you'll recommend us to your friends and family should you require similar assistance in the future.

The MacCredit Team

Rated 5 out of 5 stars

Great service .

Great service .. easy to do. thank you

January 22, 2021
MacCredit logo

Reply from MacCredit

Hi Tracey,

Thanks for your review. At MacCredit we aim to provide an easy and hassle-free experience for our customers and we are glad to have achieved that for you. Should you need further assistance in the future, please don't hesitate to contact us.

The MacCredit Team

Rated 4 out of 5 stars

I was not informed about the broker…

I was not informed about the broker fees or the exist fee even though i informed Lito i wantws to pay it out as soon as i receive ny payout in feb other than that his service was great

January 21, 2021
MacCredit logo

Reply from MacCredit

Hi Jennifer,

Thank you for taking the time to leave us feedback. We‘re sorry to hear about the confusion with the fees but the Personal Finance Consultant is required to clarify the broker fee and early termination fee at the start of your application and did so on your occasion.
Happy to have the General Manager ring you to discuss further if you wish, as we do appreciate your use of MacCredit and hope to assist you again in the future.

The MacCredit Team

Rated 5 out of 5 stars

Lidia was professional and lovely to…

Lidia was professional and lovely to work with. Lidia went out of her way to help me.
Excellent customer service, fast-acting an overall pleasure to deal with.

January 20, 2021
MacCredit logo

Reply from MacCredit

Hi Chloe,

Thank you for your wonderful review. At MacCredit we pride ourselves on making finance simple and hassle-free for our customers. Lydia would be so happy to hear you found her helpful and prompt throughout your application process. We hope you'll recommend us to your friends and family should you require similar assistance in the future.

The MacCredit Team

Rated 5 out of 5 stars

Very helpful and prompt

January 19, 2021
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Aaron,

Thanks for your review. We are please you found us helpful and efficient in our service. Don't hesitate to contact us if you have any questions or need personal loan help in the future.

The MacCredit Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look