MacCredit Reviews 

803
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Steve and the Team at MacCredit were helpful from the word go. I was surprised at how quick the turnaround was. Much better than being interrogated by a bank directly. Thanks so much guys for hooki... See more

Rated 5 out of 5 stars

A huge thanks to Lito for being so knowledgeable (as well as friendly and patient). I couldn’t have asked for a better outcome, you guys have surpassed my wildest expectations.

Company replied

Rated 5 out of 5 stars

Excellent team to work with 'great service , I would highly recommend using this company when needing to borrow money for any purpose.thank you very much for your support and help

Company replied

Rated 5 out of 5 stars

Highly recommend MacCredit, Would recommend to others. They were easy to talk to, Great communication with the whole process, Every person I spoke with at MacCredit had lovely customer service,... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

The world has changed a lot since we established in 2004. And we have too. MacCredit started out in Sydney as a personal loans broker, specializing in sourcing suitable personal loans for medical and cosmetic purposes. Our offering of an easy and accessible finance option for often expensive medical procedures was well received by both patients and clinics alike. By 2016 we were assisting over 2,200 clinics in finding suitable loans for their clients whilst receiving an average of 20,000 applications annually. 2019 is a new chapter for MacCredit. As a broker we now provide Australian customers with assistance in sourcing personal loans for more than just medical and cosmetic reasons – helping with automotive and general personal loans as well!


Contact info

4.9

Excellent

TrustScore 5 out of 5

803 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(803)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Awesome! Responsive, excellent communication, made the process simple. Highly recommended. Steve and Carmen were brilliant.

March 25, 2021
MacCredit logo

Reply from MacCredit

Hi Sylvia,

Thank you for your review. We are passionate about providing excellent customer service and creating a smooth and simple end-to-end experience for our customers. Steve and Carmen would be pleased to hear your feedback. Thank you for choosing NOW Finance and we look forward to seeing you again in the future.

The MacCredit Team

Rated 5 out of 5 stars

Such fast friendly service

Such fast friendly service. Would highly recommend.

March 25, 2021
MacCredit logo

Reply from MacCredit

Hi Renee,

Thanks for writing us a review and choosing MacCredit for your personal loan needs. We're so glad you had a positive experience with us and we look forward to assisting you again in the future, please don't hesitate to get in touch.

The MacCredit Team

Rated 5 out of 5 stars

Thanks guys for a positive result &…

Thanks guys for a positive result & painless experience... cheers

March 25, 2021
MacCredit logo

Reply from MacCredit

Hi Matty,

Thanks for your review. We are please you had a positive and pain-free experience with MacCredit. Our aim is to provide an easy and hassle-free experience for our customers and we are glad to have achieved that for you. Should you need further assistance in the future, please don't hesitate to contact us.

The MacCredit Team

Rated 5 out of 5 stars

Carmen 10/10 recommend

Carmen 10/10 recommend, she did an amazing job really came through for me. Reception everytime I rung up were lovely and super nice overall amazing customer service highly recommend MacCredit!! Also Loan application was submitted very fast and approval came very fast. They get the job done fast and get it done properly. Super happy with my experience with MacCredit.

March 23, 2021
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Kahanimoana,

Thank you for your wonderful review. At MacCredit we pride ourselves on making finance simple and hassle-free for our customers. Carmen would be so happy to hear she made your personal loan experience a great one! We hope you'll recommend us to your friends and family should you require similar assistance in the future.

The MacCredit Team

Rated 5 out of 5 stars

Quick

Quick, Easy and no Fuss
Great Result for little of my time or effort

March 19, 2021
MacCredit logo

Reply from MacCredit

Hi Kelli,

Thank you for your feedback. A simple, quick, and easy experience - just what we like to hear! At MacCredit, our Personal Finance Consultants will take care of the hard work for your so you can spend your time focusing on the more important things. Should you need further assistance in the future, please don't hesitate to contact us.

The MacCredit Team

Rated 5 out of 5 stars

Lydia was very helpful and very…

Lydia was very helpful and very efficient.

March 17, 2021
MacCredit logo

Reply from MacCredit

Hi Heather,

Thanks for leaving us a review. At MacCredit we aim to make finance simple and we're glad to have achieved that for you, Lydia would be pleased to hear she was able to assist you during the process. If you or your friends or family ever require similar assistance, we'll be here to help.

The MacCredit Team

Rated 5 out of 5 stars

Very easy to deal with & a simple…

Very easy to deal with & a simple process for loan applications

March 16, 2021
MacCredit logo

Reply from MacCredit

Hi Robbie,

Thanks for your review. At MacCredit we aim to provide a simple and hassle-free experience for our customers and we are glad to have achieved that for you. Should you need further assistance in the future, please don't hesitate to contact us.

The MacCredit Team

Rated 5 out of 5 stars

Service was excellent

March 16, 2021
MacCredit logo

Reply from MacCredit

Hi Nicole,

Thanks for leaving us a review. Our team will be so happy to hear your feedback and we're so glad you received excellent service in your experience with us. If you or your friends or family ever require similar assistance, we'll be here to help.

The MacCredit Team

Rated 5 out of 5 stars

Thank you

Customer Service and the process from application to approval was awesome. Carmen was great to deal with.

March 14, 2021
MacCredit logo

Reply from MacCredit

Hi Ella,

Thanks for writing us a review and choosing MacCredit for your personal loan needs. Carmen would be pleased to hear your feedback on her service provided to you. If you need any assistance in the future, please don't hesitate to get in touch.

The MacCredit Team

Rated 5 out of 5 stars
MacCredit logo

Reply from MacCredit

Hi Harran,

Thanks for your review. We are please you found our staff members helpful in our service during your application process. Don't hesitate to contact us if you have any questions or need personal loan help in the future.

The MacCredit Team

Rated 5 out of 5 stars
MacCredit logo

Reply from MacCredit

Hi Claudia,

Thanks for leaving us a review. We're so glad you had a positive experience with us and we look forward to assisting you again in the future, please don't hesitate to get in touch.

The MacCredit Team

Rated 5 out of 5 stars

Great service

Great service and fast.

March 12, 2021
MacCredit logo

Reply from MacCredit

Hi Michelle,

Thanks for leaving us a review. We're so glad you had a positive experience with us and we look forward to assisting you again in the future, please don't hesitate to get in touch.

The MacCredit Team

Rated 5 out of 5 stars

THANK YOU

Lydia went above & beyond with our loan, constant communication, really clear instructions and overall very helpful. My partner and I truly appreciate her hard work and we will be back if / when we need future financing. Thank you so much!

March 12, 2021
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Bish,

Thanks for leaving us a review. Lydia would be so happy to hear you found her assistance helpful throughout your application process. We look forward to assisting you again in the future, please don't hesitate to contact us.

The MacCredit Team

Rated 5 out of 5 stars

Amazing service they really made me…

Amazing service they really made me feel special and important

March 11, 2021
MacCredit logo

Reply from MacCredit

Hi Tash,

Thanks for your review. Our aim is to always provide exceptional service for our customers. The team will be pleased to hear your experience with MacCredit was an amazing one. We hope you'll recommend us to your friends and family should you require similar assistance in the future.

The MacCredit Team

Rated 5 out of 5 stars

Great service

Great service, good in communication through out the process

March 10, 2021
MacCredit logo

Reply from MacCredit

Hi Ngcinani,

Thanks for your feedback. We are pleased you've had a positive experience with MacCredit. We pride ourselves in great communication and creating hassle-free experiences for our customers, and we are glad to have achieved that for you. Please do get in touch if you need assistance in the future!

The MacCredit Team

Rated 5 out of 5 stars

Excellent service

Excellent service, thorough and made the process easy. Highly recommend

March 10, 2021
MacCredit logo

Reply from MacCredit

Hi Nay,

Thanks for your review. At MacCredit we aim to provide an easy and hassle-free experience for our customers and we are glad to have achieved that for you. Should you need further assistance in the future, please don't hesitate to contact us.

The MacCredit Team

Rated 5 out of 5 stars

Lito was fantastic

March 9, 2021
MacCredit logo

Reply from MacCredit

Hi Dianne,

Thanks for leaving us a review. Lito will be please to hear your feedback. Thanks for choosing MacCredit and please do not hesitate to contact us if you need any assistance in the future.

The MacCredit Team

Rated 5 out of 5 stars

Very helpful through out the process…

Very helpful through out the process and very good with communication

March 9, 2021
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Ngcinani,

Thank you so much for the wonderful review! Our aim is to always provide exceptional service for our customers. The team will be pleased to hear your experience with MacCredit was a positive one. We hope you'll recommend us to your friends and family should you require similar assistance in the future.

The MacCredit Team

Rated 5 out of 5 stars

Good customer listener

Good customer listener, understanding your needs , personal service and kept in contact throughout the application. I was very happy in all aspects of their service

February 28, 2021
MacCredit logo

Reply from MacCredit

Hi Anna,

Thanks for your review. We are so happy to hear you had a positive experience and felt heard in your experience with MacCredit. Listening is an important aspect of providing customer service and we are pleased this came across. Don't hesitate to contact us if you have any questions or need personal loan help in the future.

The MacCredit Team

Rated 5 out of 5 stars

Highly recommend!

Couldn’t fault my experience with Maccredit. Very speedy service, kept me up to date at all times, friendly, and got me a brilliant interest rate. Lito was great. Highly recommend this service!

February 26, 2021
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Jessica,

Thanks for your wonderful review! We are thrilled that you were happy with Lito's service and turnaround time. Making finance simple is what we do and we are glad to have achieved that for you! Don't hesitate to contact us if you have any questions or need personal loan help in the future.

The MacCredit Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look