MacCredit Reviews 

803
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Steve and the Team at MacCredit were helpful from the word go. I was surprised at how quick the turnaround was. Much better than being interrogated by a bank directly. Thanks so much guys for hooki... See more

Rated 5 out of 5 stars

A huge thanks to Lito for being so knowledgeable (as well as friendly and patient). I couldn’t have asked for a better outcome, you guys have surpassed my wildest expectations.

Company replied

Rated 5 out of 5 stars

Excellent team to work with 'great service , I would highly recommend using this company when needing to borrow money for any purpose.thank you very much for your support and help

Company replied

Rated 5 out of 5 stars

Highly recommend MacCredit, Would recommend to others. They were easy to talk to, Great communication with the whole process, Every person I spoke with at MacCredit had lovely customer service,... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

The world has changed a lot since we established in 2004. And we have too. MacCredit started out in Sydney as a personal loans broker, specializing in sourcing suitable personal loans for medical and cosmetic purposes. Our offering of an easy and accessible finance option for often expensive medical procedures was well received by both patients and clinics alike. By 2016 we were assisting over 2,200 clinics in finding suitable loans for their clients whilst receiving an average of 20,000 applications annually. 2019 is a new chapter for MacCredit. As a broker we now provide Australian customers with assistance in sourcing personal loans for more than just medical and cosmetic reasons – helping with automotive and general personal loans as well!


Contact info

4.9

Excellent

TrustScore 5 out of 5

803 reviews

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4.9

All reviews

(803)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and quick responses

Excellent service and quick responses, very easy application and correspondence.

April 27, 2021
MacCredit logo

Reply from MacCredit

Hi Joshua,

Thanks for leaving us a review. At MacCredit we pride ourselves on excellent service and processes. The team will be pleased to hear we were able to achieve that for you. If you have any future financial requirements, don't hesitate to catch us on 1300 884 355.

The MacCredit Team

Rated 5 out of 5 stars

The customer service was great and no…

The customer service was great and no stone was left unturned in terms of working out a unique solution to my circumstances.

April 25, 2021
MacCredit logo

Reply from MacCredit

Hi Leslie,

Thanks for taking the time to leave us a review. We pride ourselves in great customer service and we're glad to have solved your unique requirements. If you or your friends or family ever require similar assistance, we'll be here to help.

The MacCredit Team

Rated 4 out of 5 stars

Seamless process and Lydia was very…

Seamless process and Lydia was very helpful

April 23, 2021
MacCredit logo

Reply from MacCredit

Hi Kris,

Thank you for the review! We're pleased to hear your process was seamless, as a Personal Loan Broker this is our aim for all of our customers. We hope next time we assist you with your personal loan needs that we'll be able to get 5-stars.

The MacCredit Team

Rated 5 out of 5 stars

Steve communicated well and seemed…

Steve communicated well and seemed sincere in his efforts.
he was very attentive

April 22, 2021
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Reply from MacCredit

Hi Laurie,

Thank you for your review! Steve will be so pleased to hear of your positive feedback. If you have any future financial requirements, don't hesitate to catch us on 1300 884 355.

The MacCredit Team

Rated 5 out of 5 stars

Dealing with Mac Credit was a…

Dealing with Mac Credit was a pleasurable experience.
The no hassle approach by Mac Credit to help you with your enquiry made you feel at ease.
Contact was maintained by Mac Credit all the time, this was important as it alleviated the stress.
Overall Mac Credit staff are very helpful, are willing to answer any questions you have and are easy to deal with.
Would have no issues in recommending them for your loan queries.

April 21, 2021
MacCredit logo

Reply from MacCredit

Hi Todd,

Thank you so much for leaving such an amazing review. We're so happy to hear that our process put you at ease and was stress-free! These are the stories we love to hear at MacCredit. Thanks for choosing us and recommending us. If you need assistance in the future, please don't hesitate to contact us.

The MacCredit Team

Rated 5 out of 5 stars

Excellent company

Excellent company, customer service, assistance,. from start-to-end the team was so helpful and professional. It’ was really great!.
jnEt

April 20, 2021
Unprompted review
MacCredit logo

Reply from MacCredit

Hi JnEt,

Thank you for your wonderful review and kind words. We are so happy to hear you had a great experience with us. Please don't hesitate to contact us if you have any questions or need personal loan help in the future.

The MacCredit Team

Rated 5 out of 5 stars

Was fast great service had loan…

Was fast great service had loan approval with in a couple of hours and money same day

April 18, 2021
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Reply from MacCredit

Hi Michelle,

Thank you for your review. Our team would be pleased to hear your feedback and that they were able to assist in getting the funds to you very quickly! Thanks for choosing MacCredit and please don't hesitate to contact us if you need assistance in the future.

The MacCredit Team

Rated 5 out of 5 stars

I'm an overly cautious person.....

I'm an overly cautious person who has applied for loans and then changed my mind about going ahead with it - I am a cash-only kind of person. Applying with MacCredit started as a purely intellectual exercise as I was researching for someone else. When I completed the online form, then got a follow up sms, I decided to see where it would go and within a couple of days, had a lender with a good rate on an unsecured loan, then money in my account. It couldn't have been easier.

April 14, 2021
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Reply from MacCredit

Hi Jules,

Thanks for your review. We are so happy to hear that our simple and hassle-free processes helped make your decision easier in opting in for an online process! These are the stories we love to hear here at MacCredit. Thanks for choosing us and if you need assistance in the future, please don't hesitate to contact us.

The MacCredit Team

Rated 5 out of 5 stars

Excellent company and easy process

Excellent company and easy process. Professional but friendly all the way through. Lydia was wonderful. Many Thanks. Peter

April 14, 2021
MacCredit logo

Reply from MacCredit

Hi Peter,

Thanks for leaving us a review. At MacCredit we aim to make finance simple and we're glad to have achieved that for you whilst providing excellent customer service. If you or your friends or family ever require similar assistance, we'll be here to help.

The MacCredit Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, Carmen was very helpful and efficient.

April 10, 2021
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Reply from MacCredit

Hi Joel,

Thanks for leaving us a review and acknowledging the excellent service provided by Carmen. Our team are pleased to hear your personal loan experience with us was a great one. Don't hesitate to contact us if you have any questions or need personal loan help in the future.

The MacCredit Team

Rated 5 out of 5 stars

A great service.

A great service suited to my needs and Carmen my consultant was thorough and our conversations had the desired result for my situation.
I would recommend this service to others

April 9, 2021
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Reply from MacCredit

Hi DPR,

Thanks for leaving us a review. Carmen and our team will be so happy to hear your feedback and we're so glad you received excellent service in your experience with us. If you or your friends or family ever require similar assistance, we'll be here to help.

The MacCredit Team

Rated 5 out of 5 stars

Thank you Olivia.

Thank you Olivia.

Olivia made it such an easy experience for me, twice now I have dealt with her and both times were fantastic!

Thanks Again!

Bianca.

April 8, 2021
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Bianca,

Thanks for your review and for sharing your feedback on the service you received. The team will be pleased to hear you had a hassle-free experience with MacCredit. If you need assistance in the future, please don't hesitate to contact us.

The MacCredit Team

Rated 5 out of 5 stars

Great service ,my loan was approved and…

Great service ,my loan was approved and I had the money very quickly definitely will use them again

April 8, 2021
MacCredit logo

Reply from MacCredit

Hi Bradley,

Thanks for leaving us a review. We pride ourselves in great communication and we're glad to have gotten the funds to you quickly. The team will be pleased to hear your feedback. If you or your friends or family ever require similar assistance, we'll be here to help.

The MacCredit Team

Rated 5 out of 5 stars

Very helpful

Very helpful. Got the best personal loan for me and helped with all the information I gave them and needed.

April 8, 2021
MacCredit logo

Reply from MacCredit

Hi Amy,

Thanks for leaving us a review. We are pleased to have been able to assist you in your financial goals whilst getting you the best deal possible. Thanks for choosing MacCredit and please don't hesitate to contact us if you need assistance in the future.

The MacCredit Team

Rated 5 out of 5 stars

Lydia was fabulous!

Lydia was fabulous. The process was easy, she was extremely helpful and kept me informed all the way. I would highly recommend MacCredit to anyone.

April 5, 2021
MacCredit logo

Reply from MacCredit

Hi Dianne,

Thanks for your feedback. We are please you've had a positive experience with MacCredit. We pride ourselves in great communication and creating hassle-free experiences for our customers, and we are glad to have achieved that for you. Please do get in touch if you need assistance in the future!

The MacCredit Team

Rated 5 out of 5 stars

All of the paperwork was easily filled…

All of the paperwork was easily filled out on my phone. No scanning involved. I was kept well informed about what was happening and everyone I spoke to was very nice. There was no long phone ques. Overall it was a great experience!

April 5, 2021
Unprompted review
MacCredit logo

Reply from MacCredit

Hi Rebecca,

Thank you for leaving us a review! It's always good to hear the pleasant experience our customers receive with MacCredit. We are glad we were able to exceed your financial expectations and get your funds to you. We look forward to seeing you again in the future.

The MacCredit Team

Rated 5 out of 5 stars

Fast and easy process

Fast and easy process. Great customer service. I believe the Mac Credit representative got me the best interest etc he could. I highly recommend

April 1, 2021
MacCredit logo

Reply from MacCredit

Hi Tenille,

Thanks for your review. At MacCredit we aim to provide an easy and hassle-free experience for our customers and we are glad to have achieved that for you whilst getting you the best possible rate. Should you need further assistance in the future, please don't hesitate to contact us.

The MacCredit Team

Rated 5 out of 5 stars
MacCredit logo

Reply from MacCredit

Hi Tom,

Thank you for your review. At MacCredit we aim is to provide excellent service for our customers and we are pleased to hear your experience with us was a positive one. We hope you'll recommend us to your friends and family should you require similar assistance in the future.

The MacCredit Team

Rated 5 out of 5 stars

Excellent customer service and great…

Excellent customer service and great fast response to my loan. Strongly recommend MacCredit for your next loan. Very happy customer.

March 28, 2021
MacCredit logo

Reply from MacCredit

Hi Jason,

Thank you for your review. We're so happy to hear you had a positive experience with us. At MacCredit we aim to provide excellent customer service at every point of contact and we're glad to have achieved that for you. If you or your friends or family ever require similar assistance, we'll be here to help.

The MacCredit Team

Rated 5 out of 5 stars

I was very happy with the timely…

I was very happy with the timely service. Thank you for your service Lydia.
Felicity

March 25, 2021
MacCredit logo

Reply from MacCredit

Hi Felicity,

Thank you for taking the time to provide us with your feedback and recognizing the helpful service provided by Lydia. Thank you for choosing MacCredit and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us.

The MacCredit Team

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