McDonald’s Reviews 2,685

Ordered and paid for breakfast through the online mobile app. When I arrived at the store, my order was canceled because i arrived after 10:30, 10:33 to be exact.

I ordered 3 meals today for me and 2 family members. In the meals the drinks were 2 cokes and a milkshake, I received 2 milkshakes 1 of us, in fact im lactose intolerant. Meaning if it was my drink that had gotten it wrong I wouldn’t have been able to drink it. Luckily it wasn’t my drink that was wrong. Yes I could’ve gone in and changed it but the persons who drink it was drunk it since they luckily could drink milkshakes. I think McDonald’s should do better to check they’re ordered to insure they’re giving the right thing. Luckily it was only the drinks that was wrong not the food. If their messing up peoples orders they could be giving someone who’s ordered something specific with an allergy something their allergic to. I understand it’s fast food but orders should still be double checked to insure people are getting exactly what they ordered.

You used to get a free coffee for every 6 bought, with the card bean vouchers.

Then it moved online via the app. 1500 points per drink. But you got 100 bonus points per drink,so it was a free drink for approx 7 bought.

Now they have more than doubled it. 3500 points per drink. So about 18 drink purchases required for one free drink - 3 x the original offering.

And don't forget, the price of the drinks has doubled in this time So screwed over twice.

Won't be popping in as much.

Absolutely terrible. I ordered a Big Mac that came to almost $9.00! I live less than 5 minutes away. When I got home it was already cold and mushy. I would give it a zero but not available. I guess a 1 is because my dog liked it. The only thing McDonald's is good for anymore is to buy a bag of Ice or if you have to make an emergency bathroom stop.

The people don’t speak up and I have to repeat myself god honestly, my milkshake wasn’t filled up all the way im absolutely bummed there’s also bugs on the table like wtf get this hygiene sorted ty. My chip box is broken and it fell on the floor. THESE CHIPS ARE OVERSALTED I COULD Have BEEN PUT IN A COMA!!!😡😡😡 This food is goy slop byeee

McDonalds , Wigston Road , Coventry opened my food to check there was no onion and found that someone had spat on the Burger.

This is not the first time,
I get my food and while driving away I eat a French fry from my daughter's overpriced happy meal, and it was cold. Mind you there is only 5 frys anyways .. I have boycotted McDonald's for years, and decided to give it another chance. Quickly remembering why, not only the cold frys, the lack of frys, my burger was pink, and we got no napkins..

I have been ordering Takeaway to go here.
They can't count, 20 nuggets only 18 in the box. Fries old and stale. Another time sooo salty that I have to wipe each chip with a napkin. Ordered coke on two separate times. First time had an old fruity strawberry taste, second time flat and barely and coke taste. Staff so uninterested. Waited 15 mins for a order of a Big Mac and fries . Watch orders before me come and go. My order number disappeared from the screen. Saw an order that was left on the counter for a long period of time before a member of staff took it to the customer. Witness the customer return as the fries were cold.
AVOID!

I hadn't been to MacDonald for some time. The breakfast buns are tiny and food cold. Later I thought I would have a big Mac, tasteless and cold. The bun stale and the service in Wimbledon was very slow, oh and the printers for your food with the order number wasn't working. The price was a lot higher than I remember. I'm now done with the poor standards a total shambles

I had my first experience when ordering off the app and was given the wrong order however, when going to the customer service it was awful so went to the restaurant that I ordered from. About talking to the manager for about 10 minutes the restaurant agreed to refund the order.

McDonald’s Restaurant : Chingford Fountain (Sewardstone Road, London E4) -

2 orders totalling over £80 missing items, ordered on the McD’s app & delivered by uber eats.

A minuscule refund of £8.17 has been actioned & nothing more.

The total refund due back to me for the missing items over the 2 orders is £30+..

How is the system not able to generate the correct refund? McDonald’s passes the blame to Uber Eats because they delivered the orders & Uber Eats passes the outcome back due to the system to McDonald’s with no room for discussion if it’s wrong & are just met robotic responses… how on earth is it right to offer such rude response, unprofessional & just down right awful service - this is aimed at both the inadequate inability of being able to complete the full order without forgetting stuff, not answering the phone to assist & the absolute abysmal service from Uber (Savio & Mike in particular & a John somewhere too)!

Unfortunately, I will not be using McDonald’s nor Uber Eats anymore, & as an Uber One paying customer of £5.99pm… I deeply regret every penny spent to these scams of businesses.

All because you can’t go out like you used to, have never lied about any orders as I appreciate how hard these places work & operations etc but twice?, come on!!!

I have emailed a formal complaint to McDonald’s customer service & expect a refund due to me please… & a personal response is expected.

Yours angrily, Emma

IS IT APPROPRIATE TO HAVE 17 ALLIGATORS ROAMING AROUND AT A CHILDS BIRTHDAY PARTY. ME THINKS NOT.
DISGRACE

Stone cold food when you order through the app - they’re supposed to wait to prepare your food til you’re nearby but they do it as soon as you place the order so my last 5 orders have been stone cold and my frappe was fully melted. Not enjoyable at all

I don't know what kind of meat they but it doesn't taste like a hamburger I took it back

I can not believe how appalling this McDonald’s is. Staff are rude, appalling and ignorant laughing when you order is wrong and do not care whatsoever my advice is stay away 

Great manager at 51st location in Saskatoon 👍🏻

I don't know what's going on with the hasbrowns lately but they are absolutely disgusting. Its like a smooth potato texture and calling it potatos is a stretch. They used to be a guilty pleasure like the fries but they aren't even edible. I cant finish. Its all locations so u guess ill be healthier now because ill never eat them again

There was hair in my chips from delivery

As an Uber delivery driver I visited McDonald’s Lakeside, Scunthorpe to collect delivery orders. The staff member who assisted me was very rude and shouted at me.
When I asked to speak to a manager about this behaviour, the staff member told me that she was the manager and that I should “report whatever I want to report.” This response was dismissive and unprofessional.
I felt extremely disrespected and disappointed. I hope McDonald’s reviews this incident and takes action to ensure staff treat delivery drivers professionally in the future.

I love macdonaldsnuk but I've gone from 20 to 30 visits a year to 2 or 3 and why. Well first I lost the ability to get half chocolate and half banana milk shake, then they raised the prices to the level of what a proper resteraunt not a fast food joint offers, honestly if I'm spending resteraunt prices at a fast food joint then I'm going to resteraunt but for me the single biggest issue I have at macdonaldsnuk is the stupid paper straws they give you in UK. I understand the world. Wants our seas to have lest plastic but replacing plastic straws with the current paper straws is simply a joke, they are not fit for the purpose. Macdonaldsnuk is no longer a place I go to outside a long trip driving down motor way.