MagicKitchen.com Reviews 

7,232
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and variety of meals offered, catering to various dietary needs. The ordering process is often described as easy and efficient, with many appreciating the lack of subscription requirements. Delivery service is consistently excellent, with orders arriving quickly, well-protected, and frozen solid. However, some people mentioned issues with the website or app, finding it confusing or experiencing glitches during ordering. A few other people also felt that some meals were bland, had dry meats, or that portion sizes were occasionally too small. Additionally, some customers reported receiving damaged containers or items that were not fully frozen upon delivery.

What people talk about most

Product

Users describe positive interactions with product, often praising the variety, taste, and convenience. Many... See more

Quality

People report positive experiences with quality, with many reviewers praising the delicious and high-quality... See more

Order

Reviewers mention positive feedback about the ordering process, highlighting its simplicity and ease of use,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

User experience

Customers had ambiguous experiences with user experience, with many finding the site easy to use, understand,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The meals came well protected in an appropriate container and were still frozen. Overall the quality is pretty good. I have some that I liked better than others. My favorites were the beef stew and me... See more

Company replied

Rated 4 out of 5 stars

I absolutely love the variety of meals you offer! Just placed my first low-sodium meal order! A lot of meal services make their low-sodium food pretty bland, so I'm really hoping for good flavor here.... See more

Company replied

Rated 4 out of 5 stars

Ordering, packaging and shipping is outstanding *****. Price/ Quality **, over priced, quality needs improvement. Meats are dry and tough. Vegatable taste like out of the bag grocery store frozen v... See more

Company replied

Rated 4 out of 5 stars

I purchased the variety pack - it gave me a sample of many of their foods. Was disappointed in some of their items and others were delicious. I felt like a hit or miss. However, their customer ser... See more

Company replied


Company details

  1. Food Products Supplier
  2. Meal Delivery
  3. Online Food Ordering Service

About MagicKitchen.com

Written by the company

Shop Now!

MagicKitchen.com has developed a program where families can buy chef-prepared tasty and healthy pre-made meals packaged for 2 or 4 people. All the preparation and cooking is done – the meal only requires reheating. Within 15 minutes of walking in your front door a hot, tasty, wholesome meal can be on the table and waiting for your family to enjoy.

You have a lot of options for meals, but no other will give you the taste, nutrition and quality for the price, for fully cooked frozen meals. We are confident you will love our food. Take our challenge: try our meals and if we do not meet your expectations, we will either replace the meal or give you a refund for any dishes you feel did not deliver on our promise of taste and quality.

For your convenience, we have two separate menus, our regular HomeStyle menu and our Special Diet Menu for those with special dietary needs.

A La Carte Menu ⮕

Tempting entrees, scrumptious sides and incredible desserts are sold separately so that you can build your meal. These meals are also categorized into healthy choices such as diabetic, low-fat, low-carb, diabetic-friendly and gluten-free.

Complete Meals Menu ⮕

Created by our chefs and dietitians, this menu delivers delicious complete meals with an emphasis on specific dietary needs such as seniors meals, portion control, diabetic meals and meals for renal and dialysis diets.

Shop Now!

15% Off with Promo TRUST

Written by the company

Delicious, Nutritious, Convenience!
Get 15% off entire website with promo code TRUST. Sign up for our newsletter to receive even more great deals! *Only one promotion allowed per order. Promotions do not apply to Special Deals page; if a Special Deals item is in your cart, it will not count towards total dollars spent.

Our Guarantee

You'll love our food, we guarantee it!

You'll love our food, we guarantee it!
If anything you receive from MagicKitchen.com arrives spoiled or damaged it will be replaced at our expense. Any meals you try that do not meet your satisfaction will either be credited or replaced in your next order.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 87% of negative reviews

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4.3

All reviews

(7,232)

656 reviews in the last 12 months

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Rated 4 out of 5 stars

First Order Experience

Ordering, packaging and shipping is outstanding *****.
Price/ Quality **, over priced, quality needs improvement. Meats are dry and tough. Vegatable taste like out of the bag grocery store frozen veggies.
The Orzo was excellent
Food flavor** bland, the meat dishes need seasoning

March 10, 2026
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Reply from MagicKitchen.com

Thank you for your feedback. Our meals are freshly prepared, then flash frozen to lock in the nutrients, with healthy diets being considered and with some of the meals being for specific diet restrictions. This may affect how those meals are seasoned. The cooking instructions and times listed on the meals may need to be adjusted to prevent overcooking. These times vary based on the microwave. We hope this information helps.

Rated 5 out of 5 stars

I just ordered from Magic Kitchen

I just ordered from Magic Kitchen. The selection was great for diabetics! We haven’t eaten any of the food yet, but so hoping my husband (diabetic) will like it. Thank you for such an easy way to order the right food.

March 12, 2026
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Reply from MagicKitchen.com

We hope that your husband enjoyed his meals and are happy to hear that you find our diabetic menu to have a great selection. Thank you for your feedback and we we look forward to continue to be of service to you.

Rated 3 out of 5 stars

I would like clearer information on exactly what I am purchasing

I would like a better explanation and visual image of what I am purchasing. It was a bit confusing as to what exactly I was ordering as far as the number of dinners/servings.

March 12, 2026
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Reply from MagicKitchen.com

Please reach out to our customer service team at 877-516-2442 and we would be happy to discuss the ordering process with you. We are sorry for any confusion and we appreciate your feedback.

Rated 3 out of 5 stars

Ehhhh

Some foods taste fake and not very tasty. Containers come broken & plastic film over top sometimes is open. The plastic film is either tough to open or rips easily.

March 10, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are sorry to hear that you found some items in your order that you did not like. We understand food is a very personal thing. Please reach out to our customer service team at 877-516-2442 regarding the meals that you did not enjoy. We also wanted to share that we have given a credit back for the damaged meal. We are sorry about the issue. We hope this helps and we appreciate your feedback.

Rated 5 out of 5 stars
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Reply from MagicKitchen.com

Thank you for your review. We are pleased to hear that you have had such a pleasant experience with us. We always want to make sure our customers are very happy with the service. We thank you for your feedback!

Rated 5 out of 5 stars

A very prompt accurate on time delivery…

A very prompt accurate on time delivery of order

March 2, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are pleased to hear that your delivery was received when expected. We hope you are enjoying the items that you ordered. We appreciate your feedback.

Rated 5 out of 5 stars

Prompt service

Prompt service. Good tasty food.

March 2, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are so pleased to hear this has been a great experience for you! We do our very best to make sure our customers are getting exactly what they expect. Thank you for your feedback.

Rated 4 out of 5 stars

Good food

Good food. Website needs a search capability. Catalogs are not sent when requested in order or when called in and asked for.

March 7, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are happy to hear that you enjoyed the meals. We are sorry to hear that you did not receive a catalog. We have put in to have one mailed out to you as soon as possible. We hope this helps and we appreciate your review.

Rated 5 out of 5 stars

Easy to order. Customer service is a+

Easy to order. Delivered expected. Food is delicious.

February 26, 2026
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Reply from MagicKitchen.com

Thank you for your review, and we are very happy to hear that you had such a pleasant experience with us. We do our best to ensure our customers are getting exactly what they expect. We appreciate your review, and we look forward to serving you in the future.

Rated 5 out of 5 stars

Health

I like the food. Good portions

February 27, 2026
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Reply from MagicKitchen.com

Thank you for your review, and we are pleased to hear that you are enjoying the meals. We do our best to ensure that our customers have a very pleasant experience with us. We appreciate your review, and we look forward to serving you in the future.

Rated 2 out of 5 stars

Chicken with pasta dish

Chicken with pasta dish: 2 starches in one meal; both vegetables were orange and mushy; meal was tasteless and had a worrisome amount of protein; sauce added nothing. I'm sorry to be so critical. Last night's breaded fish was better.

March 5, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are sorry to hear that you did not enjoy the chicken with pasta dish. We have applied a credit back for the chicken with pasta meal that you tried and did not enjoy. We hope this helps.

Rated 3 out of 5 stars

Easy to order meals

Easy to order meals. Concern that the macaroni and cheese meals where not sealed which made us uneasy and did not feel safe keeping them.

March 4, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are very sorry to hear that some of the meals were received unsealed. We have applied a credit back for these items. We hope this helps make working with us a better experience. Please feel free to reach out to us should you need additional assistance.

Rated 5 out of 5 stars

My order was right on time and as…

My order was right on time and as always everything was perfect, I absolutely love the magic cups only thing I would love to change is to be able to get them a little cheaper but as it is I get them as a special treat when I can and absolutely love them.

March 3, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are happy to hear that the magic cups are working for you. We look forward to serving you in the future.

Rated 5 out of 5 stars

We send soup and muffins to my…

We send soup and muffins to my husband's 95 year old mom every winter. She loves the soup, we love thinking about it warming her up --- but her favorites are the muffins. She eats them all before she finishes the soups so this year we sent extra muffins and blintzes. Such a delicious, easy thing to do that brings so much enjoyment and love!

March 3, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are so pleased to hear that your husbands mother is enjoying the soups and muffins! Those are some of our customer favorites. We appreciate you choosing us to help make your mothers winter brighter.

Rated 5 out of 5 stars

Love the ease of ordering

Love the ease of ordering. Portions are adequate. Packaging is excellent.
Instructions for cooking times is sometimes not reliabel.
Vegetables alotment is too skimpy at times. Would like to see an increase in the VOLUME of the vegetables.
We are enjoying the meals. Good taste and still can be enhanced per personal taste. All in all, we like them.

March 2, 2026
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Reply from MagicKitchen.com

Thank you for your review! We are very happy to hear that overall you have enjoyed your experience with us. We wanted to share with you that should you receive any damaged containers please give us a call and let us know as we are happy to credit back for any damaged containers. Thank you for your review.

Rated 4 out of 5 stars

Free shipping available!

Appreciate the opportunity for free shipping. Delivery is easily scheduled to your convenience.

March 2, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are pleased to hear that you took advantage of our free shipping discount! We hope you will be enjoying the meals soon! Thank you for your review and we hope to continue to serve you!

Rated 5 out of 5 stars

The website was easy to use

The website was easy to use. Also appreciate discount codes,

February 21, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are very pleased to hear that you had a wonderful experience with us so far! We wanted to share with you that we offer current discount codes under the ala carte menu just click on discounts and you can view all current discount codes. We also offer a sign up for the news letter on the website and by signing up you will also be sent any special promotional discount codes. We appreciate you and thank you for your review.

Rated 4 out of 5 stars

Online ordering was simple

Online ordering was simple. Website easy to navigate. Order arrived on time
Not thrilled with the styrofoam packaging but understand that may be unavoidable. Do you you offer recycling of used packaging

February 21, 2026
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Reply from MagicKitchen.com

Thank you for your review, and we are very pleased to hear that ordering was simple and everything arrived as expected. We wanted to share with you that we have recently started using a new type of biodegradable styrofoam. All the coolers and boxes are biodegradable and recyclable, and we encourage everyone to recycle these items. If your local area does not offer recycling for styrofoam, you can find a recycling location here: www.homeforfoam.com.
Thank you again for your wonderful review!

Rated 1 out of 5 stars

Delayed Shipping!

It has been over a week since shipped and I still have not received my food. Are the meals frozen and will they still be good to eat???

February 22, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are very sorry for this issue. We tried reaching out by phone and left a message. We have also emailed regarding this issue. We wanted to share that we did look into this and the delay was caused by Fedex. Unfortunately, we are at the mercy of the carrier once the delivery leaves our facility. There can be circumstances beyond our control that can sometimes cause delays in deliveries. When this happens, if the delivery is received in an unfavorable condition, we are happy to provide a replacement or a refund for the package. Again, we are sincerely sorry about the issue. Please give us a call back at 877-516-2442 to let us know which option works best for you.

Rated 5 out of 5 stars

Positive Feedback

I appreciate the variety of the meal choices for the renal diet. The prices for each meal are reasonable and the ability to ship within a few days of the order is also another reason I am providing positive feedback.

February 21, 2026
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Reply from MagicKitchen.com

Thank you for your review! We are very pleased to hear that you have had such a pleasant experience with us. We are very happy to be able to offer delicious meal options for our renal menu and all of the other menus. We are always in search of new menu items to add for our customers. We also do our best to make sure our customers are receiving exactly what they are expecting in a timely manner. We appreciate your review and we hope to continue to serve you!

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