The meals came well protected in an appropriate container and were still frozen. Overall the quality is pretty good. I have some that I liked better than others. My favorites were the beef stew and me... See more
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Review summary
Created with AI, based on recent reviews
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I absolutely love the variety of meals you offer! Just placed my first low-sodium meal order! A lot of meal services make their low-sodium food pretty bland, so I'm really hoping for good flavor here.... See more
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Ordering, packaging and shipping is outstanding *****. Price/ Quality **, over priced, quality needs improvement. Meats are dry and tough. Vegatable taste like out of the bag grocery store frozen v... See more
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I purchased the variety pack - it gave me a sample of many of their foods. Was disappointed in some of their items and others were delicious. I felt like a hit or miss. However, their customer ser... See more
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Company details
About MagicKitchen.com
Written by the company
MagicKitchen.com has developed a program where families can buy chef-prepared tasty and healthy pre-made meals packaged for 2 or 4 people. All the preparation and cooking is done – the meal only requires reheating. Within 15 minutes of walking in your front door a hot, tasty, wholesome meal can be on the table and waiting for your family to enjoy.
You have a lot of options for meals, but no other will give you the taste, nutrition and quality for the price, for fully cooked frozen meals. We are confident you will love our food. Take our challenge: try our meals and if we do not meet your expectations, we will either replace the meal or give you a refund for any dishes you feel did not deliver on our promise of taste and quality.
For your convenience, we have two separate menus, our regular HomeStyle menu and our Special Diet Menu for those with special dietary needs.
A La Carte Menu ⮕
Tempting entrees, scrumptious sides and incredible desserts are sold separately so that you can build your meal. These meals are also categorized into healthy choices such as diabetic, low-fat, low-carb, diabetic-friendly and gluten-free.
Complete Meals Menu ⮕
Created by our chefs and dietitians, this menu delivers delicious complete meals with an emphasis on specific dietary needs such as seniors meals, portion control, diabetic meals and meals for renal and dialysis diets.15% Off with Promo TRUST
Written by the company
- Delicious, Nutritious, Convenience!
- Get 15% off entire website with promo code TRUST. Sign up for our newsletter to receive even more great deals! *Only one promotion allowed per order. Promotions do not apply to Special Deals page; if a Special Deals item is in your cart, it will not count towards total dollars spent.
Our Guarantee
You'll love our food, we guarantee it!
If anything you receive from MagicKitchen.com arrives spoiled or damaged it will be replaced at our expense. Any meals you try that do not meet your satisfaction will either be credited or replaced in your next order.
Contact info
11310 West 80th Street, 66214-3307, Lenexa, United States
- 877-516-2442
- info@magickitchen.com
- www.magickitchen.com
4.3
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Website a little glitzy
April 6, 2026
Reply from MagicKitchen.com
We thank you for your feedback. We hope that you enjoy your meals.
slightly difficult after 5 days not…
slightly difficult after 5 days not getting package to get replacement!
April 6, 2026
Reply from MagicKitchen.com
Thank you for your Trust Pilot review. We are so sorry to hear about your order not delivering as expected. Unfortunately, we are at the mercy of FedEx once the packages leave our facility and there are sometimes delays that can happen and we understand how frustrating this can be. The shipment was expected to deliver or Friday but was delayed by FedEx until today. A replacement order was processed for you this morning. Please reach out to us if there are any issues with refusing the shipment that is out for delivery today or if you have any issues with the replacement shipment.
Easy to navigate and order
Easy to navigate and order! We enjoy the discounts!! Helps in this crazy economy!
February 12, 2026
Reply from MagicKitchen.com
Thank you for your review. We are happy to hear that you found our website easy to navigate and to place your order. We are even happier that you enjoy the discounts. We hope to continue to serve you.
Reply from MagicKitchen.com
Thank you for your review! We are very pleased to hear that our customer service representative was able to help you! We hope to continue to serve you.
Out of stock on items I wanted to order
April 1, 2026
Reply from MagicKitchen.com
Thank you for your Trust Pilot review. We are sorry to hear that we were out of some products you were interested in. We are doing our best to keep up with demand. In hopes to hopefully share some helpful information for future orders, when looking at the website some of the out-of-stock items do have expected restock dates. Those items should be restocked on the dates listed as long as Murphy law does not prevail. Unfortunately, for the out of stocks that do not have dates listed we do not have an expected restock date at this time. We understand this can be frustrating and we do apologize for any inconvenience and we appreciate your kind understanding. We are also, replacing some of our menu items with new items, and some meals have been replaced and may have a new item number. We are happy to check into specific meals for you if you would like. We do hope this information is helpful. Please call our customer service team at 1-877-516-2442, to inquire about the specific item that was out of stock if you did not see a restock date listed.
Decent food, awful customer service w the owner
My 75 yo mom received weekly deliveries from Magic kitchen for 3 years through a senior benefit program. The program is state funded & helps seniors stay In their own homes preventing nursing home placement. Magic Kitchen participates in the program as a vendor. It is listed that they participate on their website & in numerous convo w their intake & billing dept.
The food was good & our weekly customer service rep was absolutely wonderful .Ordering weekly was simple. There is a good variety of food choices, though it’s a little more expensive then similar programs, averaging between $10.50-15.00 a meal. Everything is simple to make & perfect for an elderly or poorly person. Occasionally the meals would arrive unsealed, opened or damaged & they weren’t resent or credited, even after notifying them & sending photo proof (& being told they would be) The issue was with the actual owner of the company. She would YELL at both me & the financial mgmt group rep for what turned out to be her own companies poor accounting practices- on 2 separate occasions . They would go for months without sending a bill & they would suddenly pause my mom’s deliveries demanding immediate payment (even though all communication w the vendor showed understanding & accepting of a net 30 payable process). She would tell me how she hates working w the IRIS senior program, we were told my “mom” owed all kinds of money to them ( we absolutely didn’t) and things of that nature. This happened towards the end of each fiscal years period. After the 3rd time of this happening, dealing w her yelling at us on the phone, actually using foul language during the convo w the fiscal mgmt company, and stopping the approved, authorized & needed meal deliveries to my mom without warning, we decided to use a different vendor. The misplaced anger she had & the stress she put my elderly mom through was uncalled for.
I think they are a good company for ppl that are privately paying - but for anyone using insurance, post hospitalization or senior care management benefits & programs, the owner is difficult, unorganized and quite simply rude. Be careful relying on MK if you’re getting meals through those type of programs. 4/3/26 I’d like to add to my review as I had a chance to speak to the owner. Some of the billing/authorization issues seem to have been a problem w MK & senior care/family care programs as a whole vs our individual account. Had this been communicated to us, we would have been able to assist in obtaining any additional info needed in order to continue to use this approved & accepted vendor. As an IRIS program recipient, we personally direct the funding & payment right to the vendor. I understand & appreciate the frustration that can come w care programs, auths & billing issues. I’d like to reiterate that the quality of food & choices are good- there is obviously a team of well educated & dedicated dieticians on staff that curate the menus. My mom is actually very disappointed that we needed to go w a different vendor. We need to use a company that is reliable & communicates appropriately w us as she is dependent on this program so she can remain as independent as possible in her own home. I stand by my rating due to these issues. I firmly believe If Magic Kitchen can get a handle on their accounting/ authorization dept & communication as part of the care team, they will routinely see 5 star ratings.
March 30, 2026
Unprompted review
Better to call and place order
Website wouldn’t allow me to log in. When I just decided to order without logging in it wouldn’t take the send to address. I had to call to order. The representative was professional, was able to verify my log in account and had me place this order through her.
March 16, 2026
Reply from MagicKitchen.com
Thank you for your feedback. We are sorry to hear that you were having issues logging in and with the ship to address. We are happy to hear that our representative was professional and able to assist you with logging in and placing your order. We hope that you do not encounter these issues in the future. Should you have any issues placing your next order, please feel free to reach out and we will be more than happy to assist you.
Even on the hottest day in Southern…
Even on the hottest day in Southern California the food came perfectly preserved. It arrived with plenty of dry ice and in a Styrofoam container.
March 14, 2026
Reply from MagicKitchen.com
Thank you for your review. We are happy to hear that everything was received in great condition. We add extra dry ice to the deliveries especially when the tempuratures start to heat up. Thank you for your review.
Reply from MagicKitchen.com
Thank you for your review. We are sorry to hear that one of the trays were received damaged. Please reach out to our customer service team for a refund at 877-516-2442. We are happy to hear that everything else has been going great! We look forward to hearing from you.
Reply from MagicKitchen.com
Thank you for your review. We are very sorry to hear that you did not enjoy the meals. We did try reaching you by phone, but we weren't able to reach you. Please give us a call at 877-516-2442 as we would like to find out we can make this a better experience for you.
Fast and efficient service and quality…
Fast and efficient service and quality of the dessert
March 10, 2026
Reply from MagicKitchen.com
Thank you for your review and we appreciate your business. We are very happy to hear that working with us has been a great experience for you! We have many delicious dessert offerings and we are happy to hear that you enjoyed it.
Ordered on a whim, and pleased with the outcome!
I ordered from Magic Kitchen solely based on reviews which for me is bold since I did not try Magic Kitchen personally before sending a care package to a family member. I’ve been nervously waiting for their feedback and am relieved to say they loved everything about their Magic Kitchen package. Time from order to delivery -fast! Packaging of meals upon delivery - perfect! I ordered several meals for the family and they said it was much appreciated, tasted so good and was easy to prepare. So happy it fit the bill since I tried it on a whim, I would tell others don’t hesitate and I’m doing the same and plan to try it out at our home too.
March 5, 2026
Reply from MagicKitchen.com
Thank you for your review. We are very happy to hear everything has gone exactly as expected with your order! We are also happy to hear that everything went as expected with the delivery and the recipients enjoyed the meals! We are excited for you to give us a try and we hope you keep us in mind for future gift giving.
Reply from MagicKitchen.com
Thank you for your feedback. We look forward to continue to be of service to you.
Reply from MagicKitchen.com
Thank you for your review. We are very happy to hear that you had such a great experience with our service. We try and make sure our customers get exactly what they are expecting.
It was easy to submit the required…
It was easy to submit the required information.
I suggest to indicate the cost savings of the various discount options.
March 15, 2026
Reply from MagicKitchen.com
Thank you for your feedback. We would like to share with you that once the promo code is applied, the discounted amount is listed above the item count and above the order total. The discount amount is also highlighted on the emailed receipt above the subtotal. We hope this information helps.
I just signed up for the meal plan and…
I just signed up for the meal plan and the lady that answered the phone was SUPER nice and informative.
March 14, 2026
Reply from MagicKitchen.com
Thank you for your feedback. We are happy to hear that our representative was super nice and informative. Our goal is to go above and beyond for every customer and we are glad our representative was able to show that dynamic side of our company. We thank you kindly for taking out of your time to share this with us!
Received shipment on time
Received shipment on time. The meals are delicious and I will definitely order again😊
March 7, 2026
Reply from MagicKitchen.com
We are so ecstatic to hear that are meals are delicious and were delivered on time. We are happy to continue to be of service to you in the future. Thank you for your feedback.
Best meals I’ve had
Best meals I’ve had. Website was unable to process the card I was using, and had to call and place my order over the phone. Over the phone - service was great.
March 13, 2026
Reply from MagicKitchen.com
We are so ecstatic to hear that our meals are the best you have had. We are so sorry that there was an issue using your card on our website, we have recently made a change to our site. Please feel free to reach out if you have any issues when placing your next order. Our customer service team would be more than happy to assist you. Thank you for your feedback.
Reply from MagicKitchen.com
Thank you for your feedback. We love to hear that ordering was easy. We we look forward to continue to be of service to you.
The food was ordered from the kidney…
The food was ordered from the kidney diet list. My wife ate most of it because a lot of the items were on my "AVOID" list. The person who chooses the foods for the menus needs to talk to a kidney dietician. ''
My wife says the food was well prepared and tasty.
February 1, 2026
Unprompted review
Reply from MagicKitchen.com
Thank you for the review and we are sorry to hear that you were disappointed. We wanted to share some special information with you regarding our kidney menu.The renal diet meals you see on MagicKitchen.com fit within the nutritional guidelines for a standard renal diet, as noted on this page. Since our dietician uses nutritional software and can calculate the specific nutritional values of all ingredients in a meal, this ensures that the complete meal fits within 1/3 of the standard renal diet nutritional limits. You will see items many dieticians suggest not to eat, but given the nutritional values of the meal are known, these ingredients can be included in your diet in moderation.Dieticians often exclude ingredients, such as potatoes, tomatoes, etc., since not all potassium and phosphorus values are listed on nutritional labels on products.Go to the specific meal page to get ingredient and nutritional information for each meal. We did try contacting you by phone as well but we weren't able to reach you. We hope this information helps. We appreciate your review.
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