MagicKitchen.com Reviews 

7,232
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and variety of meals offered, catering to various dietary needs. The ordering process is often described as easy and efficient, with many appreciating the lack of subscription requirements. Delivery service is consistently excellent, with orders arriving quickly, well-protected, and frozen solid. However, some people mentioned issues with the website or app, finding it confusing or experiencing glitches during ordering. A few other people also felt that some meals were bland, had dry meats, or that portion sizes were occasionally too small. Additionally, some customers reported receiving damaged containers or items that were not fully frozen upon delivery.

What people talk about most

Product

Users describe positive interactions with product, often praising the variety, taste, and convenience. Many... See more

Quality

People report positive experiences with quality, with many reviewers praising the delicious and high-quality... See more

Order

Reviewers mention positive feedback about the ordering process, highlighting its simplicity and ease of use,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

User experience

Customers had ambiguous experiences with user experience, with many finding the site easy to use, understand,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The meals came well protected in an appropriate container and were still frozen. Overall the quality is pretty good. I have some that I liked better than others. My favorites were the beef stew and me... See more

Company replied

Rated 4 out of 5 stars

I absolutely love the variety of meals you offer! Just placed my first low-sodium meal order! A lot of meal services make their low-sodium food pretty bland, so I'm really hoping for good flavor here.... See more

Company replied

Rated 4 out of 5 stars

Ordering, packaging and shipping is outstanding *****. Price/ Quality **, over priced, quality needs improvement. Meats are dry and tough. Vegatable taste like out of the bag grocery store frozen v... See more

Company replied

Rated 4 out of 5 stars

I purchased the variety pack - it gave me a sample of many of their foods. Was disappointed in some of their items and others were delicious. I felt like a hit or miss. However, their customer ser... See more

Company replied


Company details

  1. Food Products Supplier
  2. Meal Delivery
  3. Online Food Ordering Service

About MagicKitchen.com

Written by the company

Shop Now!

MagicKitchen.com has developed a program where families can buy chef-prepared tasty and healthy pre-made meals packaged for 2 or 4 people. All the preparation and cooking is done – the meal only requires reheating. Within 15 minutes of walking in your front door a hot, tasty, wholesome meal can be on the table and waiting for your family to enjoy.

You have a lot of options for meals, but no other will give you the taste, nutrition and quality for the price, for fully cooked frozen meals. We are confident you will love our food. Take our challenge: try our meals and if we do not meet your expectations, we will either replace the meal or give you a refund for any dishes you feel did not deliver on our promise of taste and quality.

For your convenience, we have two separate menus, our regular HomeStyle menu and our Special Diet Menu for those with special dietary needs.

A La Carte Menu ⮕

Tempting entrees, scrumptious sides and incredible desserts are sold separately so that you can build your meal. These meals are also categorized into healthy choices such as diabetic, low-fat, low-carb, diabetic-friendly and gluten-free.

Complete Meals Menu ⮕

Created by our chefs and dietitians, this menu delivers delicious complete meals with an emphasis on specific dietary needs such as seniors meals, portion control, diabetic meals and meals for renal and dialysis diets.

Shop Now!

15% Off with Promo TRUST

Written by the company

Delicious, Nutritious, Convenience!
Get 15% off entire website with promo code TRUST. Sign up for our newsletter to receive even more great deals! *Only one promotion allowed per order. Promotions do not apply to Special Deals page; if a Special Deals item is in your cart, it will not count towards total dollars spent.

Our Guarantee

You'll love our food, we guarantee it!

You'll love our food, we guarantee it!
If anything you receive from MagicKitchen.com arrives spoiled or damaged it will be replaced at our expense. Any meals you try that do not meet your satisfaction will either be credited or replaced in your next order.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(7,232)

656 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Ordering was pretty straightforward and…

Ordering was pretty straightforward and concise.

April 13, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review! We are happy to hear that the ordering process was a good one for you! We do hope you are enjoying the items you chose. We thank you for taking the time to provide us with a review.

Rated 5 out of 5 stars

Easy to order

Easy to order
Would be good if you could select your flavors in a variety pack make it customizable

April 13, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We are happy to hear that you found the ordering process to be easy. We understand your suggestion regarding the variety pack. We wanted to share that we don't offer this as a customizable package because the meal options included must fit certain dietary restrictions. We have the package made up of meals that fit all of those dietary needs to make it simple when ordering.

Rated 5 out of 5 stars

The meals super easy to warm up for my…

The meals super easy to warm up for my husband home from rehab after weakness from end stage renal and going on dialysis. Made quick and easy for me as I learn how to prepare meals for him

April 5, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review! We are very happy to hear that the meals are helping your husband after his rehab stay. This can be a difficult time for people. It gives peace of mind knowing that the meals are healthy for his dietary needs but also convenient. We thank you for your review and we hope to continue to serve you.

Rated 5 out of 5 stars

good variety

good variety. able to select according to dietary needs.

April 11, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We are happy to hear that you are pleased with the variety of meals that we offer. We do our best to make sure there are meals to fit everyone's tastes. Thank you for your review and we hope to continue to serve you.

Rated 5 out of 5 stars

I got the variety sample box of frozen…

I got the variety sample box of frozen meals - it was a really good sample of various types of meals. Out of the 15 items -soups, breakfasts, dinners - I think I would order most again. Ease of prep is about the best of any other meal services I’ve used, and they were comparatively much healthier.

March 12, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review! We are very pleased to hear that you enjoyed the trial pack as this is a very popular item. We appreciate your review and we hope to continue to serve you.

Rated 5 out of 5 stars

Product was shipped accurately and well packaged!

Product was shipped accurately, received on time and very well packaged! Thank you!

April 3, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review! We are happy to hear that everything went as expected with your order. We do our best to make sure our customers have the best experience possible. We appreciate you!

Rated 5 out of 5 stars

I like that.I got the package in the…

I like that.I got the package in the big cooler that kept all the product frozen that worked out very well.I did think though that ordering the product.The magic cops was very difficult and I wanted to get some chocolate in vanilla but I couldn't how to do it.So I got vanilla

April 1, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review! We are pleased to hear that your items arrived in great shape. We are sorry to hear of the trouble when ordering. We wanted to share with you that we do offer a customer service line for any questions or troubles our customers may experience. The phone number is 877-516-2442. We hope this helps and we appreciate your review.

Rated 4 out of 5 stars

I don't want this comment to be a…

I don't want this comment to be a review! Your soups are too expensive for eight (8) ounces. And I'm concerned about the sodium in everything.
Paying for the convenience is obvious.

April 10, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We are sorry to hear that you found the soups to be to expensive. We wanted to share that we do offer discounts sent to email by signing up for our newsletter that could help offset the cost. We also wanted to share with you regarding low sodium, we offer a specific menu for low sodium meals. This menu can be found under the complete meals menu and a complete nutritional chart for each item can be found by clicking on the picture of the item. We hope this helps and thank you again for your review.

Rated 3 out of 5 stars

Just way too pricey

Just way too pricey! Soups are delicious, comes well refrigerated, great customer service. But almost $9 for a little portion soup is definitely expensive. My mom has diabetes and until I find something better priced I will keep buying from them though!

April 10, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We are sorry to hear that you found us to be to pricey. We wanted to share with you that we do offer percentage off discounts that are typically sent out with our news letter. We also have a free shipping discount that could be used which offers free standard delivery on an order of $150 or more by using MYMK at checkout. The meals are frozen and can typically be kept in the freezer for up to eight months. This may save a bit by ordering more items but you wouldn't have to place orders as frequently. We hope these suggestions help and we thank you for your review.

Rated 5 out of 5 stars

My elderly father in law loves these

My elderly father in law loves these. Its the only thing he will eat some days! Easy to order. Fast shipping.

April 10, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review! We are very pleased to hear that your father is enjoying the meals! We hope to continue to serve you and thanks again for your review.

Rated 5 out of 5 stars

Excellent Customer Service

As usual the customer service I receive when I call Magic Kitchen is respect, knowledge, and extremely great. Customer service with Magic Kitchen is better than any business I deal with.

April 9, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you so much for your review. We are ecstatic to hear that our customer service team is knowledgeable and better than other businesses. We strive to ensure that our customers have an amazing experience. We look forward to continuing to serve you.

Rated 4 out of 5 stars

The delivery went well

The delivery went well. One of the dinner's container was cracked open on the bottom. The website was a little confusing. After placing my order, it said the items were free, and I could not check out. So, I placed the order over the phone.

April 1, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We did try reaching out to you regarding this issue but we weren't able to reach you. Please give us a call at our customer service line at 877-516-2442 and we are happy to provide a credit back for the damaged meal.

Rated 5 out of 5 stars

This is my first order

This is my first order. FedEx kept me appraised as to when I might expect the package to arrive...even updating the time on the day of arrival. The package arrived in good condition, and everything was absolutely frozen solid. The instructions told me how to properly dispose of the dry ice. Now I just have to work the food into my meal rotation.

April 1, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We are happy to hear that you are pleased with your order. We try to make our customers have a great experience with us and want to ensure you are getting exactly what you expect.

Rated 5 out of 5 stars
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review! We are so pleased to hear you had a great experience with our customer service team! We do our very best to make sure our customers feel that they are getting the best service possible when working with us.

Rated 5 out of 5 stars

Good Delivery

Got my food delivered in a reasonable amount of time.

April 1, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thankyou for your review. We are so happy to hear that you received your food in a reasonable amount of time. We hope to continue to serve you.

Rated 5 out of 5 stars

We've been ordering from MagicKitchen…

We've been ordering from MagicKitchen for years (at least 6-7 yrs) and will definitely be continuing..! The meals are good and the staff are great! We don't need to talk to staff very often, but when we do, there's always a friendly voice and a competent person for assistance. Thanks!!

April 7, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review! We are very pleased to hear that you always have such a wonderful experience with us! We do our best to make sure our customers are pleased with us. Thank you and we hope to continue to serve you.

Rated 3 out of 5 stars

I have had a problem with the trays

I have had a problem with the trays. Some of the trays are slit along the seams. If the items are removed from the trays, they can be heated on a plate. When I called to let the person in charge know, she was almost rude and made me feel like I wanted something, I only wanted the problem addressed.

April 7, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review and we are very sorry to hear this. Please give us a call between 7 AM and 5 PM CST and we are happy to go over which meals were received in this condition. We look forward to hearing from you.

Rated 5 out of 5 stars

A wide variety of delicious meals

A wide variety of delicious meals! And delivery quickly!

April 7, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your Trustpilot review. We love to hear that you found a wide variety of meals and that delivery was quick. We look forward to continue to be of service to you.

Rated 3 out of 5 stars

I think the quality of the meat or…

I think the quality of the meat or poultry could be better. Sometimes they are hard to cut which really shouldn't be.

March 6, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We are sorry to hear this and we will make sure to pass this information to our production kitchen. We appreciate your feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look