MagicKitchen.com Reviews 

7,232
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and variety of meals offered, catering to various dietary needs. The ordering process is often described as easy and efficient, with many appreciating the lack of subscription requirements. Delivery service is consistently excellent, with orders arriving quickly, well-protected, and frozen solid. However, some people mentioned issues with the website or app, finding it confusing or experiencing glitches during ordering. A few other people also felt that some meals were bland, had dry meats, or that portion sizes were occasionally too small. Additionally, some customers reported receiving damaged containers or items that were not fully frozen upon delivery.

What people talk about most

Product

Users describe positive interactions with product, often praising the variety, taste, and convenience. Many... See more

Quality

People report positive experiences with quality, with many reviewers praising the delicious and high-quality... See more

Order

Reviewers mention positive feedback about the ordering process, highlighting its simplicity and ease of use,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

User experience

Customers had ambiguous experiences with user experience, with many finding the site easy to use, understand,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The meals came well protected in an appropriate container and were still frozen. Overall the quality is pretty good. I have some that I liked better than others. My favorites were the beef stew and me... See more

Company replied

Rated 4 out of 5 stars

I absolutely love the variety of meals you offer! Just placed my first low-sodium meal order! A lot of meal services make their low-sodium food pretty bland, so I'm really hoping for good flavor here.... See more

Company replied

Rated 4 out of 5 stars

Ordering, packaging and shipping is outstanding *****. Price/ Quality **, over priced, quality needs improvement. Meats are dry and tough. Vegatable taste like out of the bag grocery store frozen v... See more

Company replied

Rated 4 out of 5 stars

I purchased the variety pack - it gave me a sample of many of their foods. Was disappointed in some of their items and others were delicious. I felt like a hit or miss. However, their customer ser... See more

Company replied


Company details

  1. Food Products Supplier
  2. Meal Delivery
  3. Online Food Ordering Service

About MagicKitchen.com

Written by the company

Shop Now!

MagicKitchen.com has developed a program where families can buy chef-prepared tasty and healthy pre-made meals packaged for 2 or 4 people. All the preparation and cooking is done – the meal only requires reheating. Within 15 minutes of walking in your front door a hot, tasty, wholesome meal can be on the table and waiting for your family to enjoy.

You have a lot of options for meals, but no other will give you the taste, nutrition and quality for the price, for fully cooked frozen meals. We are confident you will love our food. Take our challenge: try our meals and if we do not meet your expectations, we will either replace the meal or give you a refund for any dishes you feel did not deliver on our promise of taste and quality.

For your convenience, we have two separate menus, our regular HomeStyle menu and our Special Diet Menu for those with special dietary needs.

A La Carte Menu ⮕

Tempting entrees, scrumptious sides and incredible desserts are sold separately so that you can build your meal. These meals are also categorized into healthy choices such as diabetic, low-fat, low-carb, diabetic-friendly and gluten-free.

Complete Meals Menu ⮕

Created by our chefs and dietitians, this menu delivers delicious complete meals with an emphasis on specific dietary needs such as seniors meals, portion control, diabetic meals and meals for renal and dialysis diets.

Shop Now!

15% Off with Promo TRUST

Written by the company

Delicious, Nutritious, Convenience!
Get 15% off entire website with promo code TRUST. Sign up for our newsletter to receive even more great deals! *Only one promotion allowed per order. Promotions do not apply to Special Deals page; if a Special Deals item is in your cart, it will not count towards total dollars spent.

Our Guarantee

You'll love our food, we guarantee it!

You'll love our food, we guarantee it!
If anything you receive from MagicKitchen.com arrives spoiled or damaged it will be replaced at our expense. Any meals you try that do not meet your satisfaction will either be credited or replaced in your next order.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(7,232)

656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivered on time and packed well

Delivered on time and packed well. I like dry ice better than the gel I’ve had with another company..
So far the taste has been good not great, but since my main goal is improve kidney numbers it is adequate. One item the Coconut carrot ginger soup was fantastic!

April 14, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We are happy to hear that you like the dry ice better than the gel packs. We have found dry ice to be one of the best options to keep meals frozen during shipping. We love to hear that the Coconut Carrot Ginger Soup was fantastic. We hope that you are ablet to find more meals taste great, not just good. We have recently added more meals to our menu and are always looking for new items that add that we hope our customers will enjoy. We value your business and input. Thank you again!

Rated 3 out of 5 stars

Only had 2 Salisbury dinners

Only had 2 Salisbury dinners - good BUT 1 had absolutely NOGRAVY

April 17, 2026
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Reply from MagicKitchen.com

We are so sorry that one of your Salisbury dinners was missing the gravy. We have issued a refund for this meal to the card used to place the order. Please reach out to us anytime you have an issue with your order and we would be more than happy to make your experience better. We hope that you enjoyed the rest of your meals. Thank you for your business and your review.

Rated 3 out of 5 stars

Ordering and delivery works well

Ordering and delivery works well. Delivery is prompt and as advertised. The meals themselves could be better but they are convenient and take the hand-wringing out of daily meal choice.
Price seems reasonable.

April 12, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are happy to hear that you find ordering and delivery works well and is prompt. We are always looking for ways to improve, including our product. We do update our menus with new items that are team approved. Please check out our new items as they are posted. We want to make meals easier and convenient as possible for our customers. We value your opinion and your business. We look forward to continuing to be of service to you.

Rated 4 out of 5 stars

This is an update to a previous review…

This is an update to a previous review i left due to some damaged products, they have reached out to me and rectified the issue. The products are great and i appreciate the fact they put in the effort to correct something thank you to (tamila). Will be ordering again.

April 20, 2026
Unprompted review
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Reply from MagicKitchen.com

We value your business and thank you for allowing us the opportunity to make your experience better. We are happy to hear that you enjoy the products. We look forward to continuing to be of service to you. Thank you again for your review.

Rated 5 out of 5 stars

Everything from the ordering process to…

Everything from the ordering process to the final meal is top-notch. I needed a reliable way to ensure I was eating well during my busiest work weeks, and this has been the perfect solution. The variety of the menu is fantastic—I never feel bored with what I'm eating. It’s a 5-star service for anyone looking to save time without sacrificing the quality of their nutrition

January 5, 2026
Unprompted review
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Reply from MagicKitchen.com

Thank you so much for your Trustpilot review. We love hearing that you find the process top -notch as well as a perfect solution. We look forward to continuing to be of service to you.

Rated 5 out of 5 stars

Good tasting food

Good tasting food, excellent delivery service…

April 10, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are very pleased to hear that you have had a wonderful experience with us! We do our best to make sure our customers get exactly what they are expecting. We hope to continue to serve you.

Rated 5 out of 5 stars

Delivery great

Delivery great. Good condition frozen solid. Meals good size. Items as described. I do wish they were more affordable, but they have coupon codes on line that help. I will be ordering again.

April 10, 2026
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Reply from MagicKitchen.com

Thank you for your review! We are pleased to hear that you received your order exactly as expected. We do our best to make sure our customers are satisfied. We wanted to share with you that we recently lowered the price of many of our complete meals to 9.99 to help with rising costs of food around the country. We appreciate your review and we hope to continue to serve you.

Rated 2 out of 5 stars

delivery-Kept posting it was to be…

delivery-Kept posting it was to be delivered and kept changing time and day. Two days waiting because I didn't want it sitting in the hot sun. mickey

April 7, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are sorry to hear of this issue with your order. We did try reaching out to you regarding your order as we did see it was delivered. We weren't able to reach you. Please let us know if there was any issue with your order when it was received. We look forward to hearing from you.

Rated 5 out of 5 stars

The people at magic kitchen are great…

The people at magic kitchen are great to work with. Their food is very healthy and easy to maintain.

April 7, 2026
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Reply from MagicKitchen.com

Thank you for your review! We are so pleased to hear that you had a great experience with us! We do our very best to make sure our customers are completely satisfied with their experience. We hope to continue to serve you.

Rated 5 out of 5 stars

The lady that I talked to was so nice…

The lady that I talked to was so nice and sweet. I have talked to her before and she was great both times. Very kind and personable. I wish I could remember her name but I had a couple of strokes so my short term memory is not good. Any way I am very happy with your company and your people who I have talked with on the phone. Thank you from a very happy customer.

April 16, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are happy that our representative was able to assist you and it was such a great experience for you. Please don't hesitate to call on us if there is ever anything that you need!!

Rated 5 out of 5 stars

Was easy to order

Was easy to order, received the meals I ordered last night, have not eaten any of them yet.

April 9, 2026
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Reply from MagicKitchen.com

Thank you so much for your review and your order. We are happy to hear that placing your order was easy and that you already received your order. We hope that you enjoy your meals and we look forward to continuing to be of service to you.

Rated 5 out of 5 stars

Great low sodium meals.

Great low sodium meals.

April 15, 2026
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Reply from MagicKitchen.com

Thank you for your review! We are pleased to hear that you are enjoying our low sodium meals. We offer a large variety of meals to fit many different tastes. We hope to continue to serve you in the future.

Rated 5 out of 5 stars

Easy ordering

Easy ordering

April 15, 2026
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Reply from MagicKitchen.com

Thank you for your review! We are very happy to hear that you found the ordering process to be easy. We try to make ordering with us as seamless as possible for our customers. Thank you for your review!

Rated 5 out of 5 stars

This was my first order

This was my first order, I called because I’m not the best with the internet and I spoke with Amber, she was extremely helpful and patient with me, I had 100 questions and she was wonderful.

April 15, 2026
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Reply from MagicKitchen.com

Thank you for your review! We are very happy to hear that Amber was so helpful with your order. She is a wonderful asset to Magickitchen.com! We do our very best to make sure our customers have a great experience ordering with us. Thank you for your review!

Rated 4 out of 5 stars

Difficulty hearing the representative…

Difficulty hearing the representative who took my phone order today. I had to ask her more than once to repeat what she said because I could not hear her.
I asked her a question about some of the meals that I have received in the past because several had no nutritional information on them and I don't like that. I follow a strict kidney disease diet and need to know exactly what is in the food that is being sent to me. These particular meals were sourced from a different place because the labeling was very different than usual Magic Kitchen meals.

April 15, 2026
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Reply from MagicKitchen.com

Thank you so much for your review. We apologize for the difficulty in hearing our customer service representative. We are also sorry to hear that some of you meals did not have any nutritional information on them. We would like to share with you that all of our nutritional information is listed on each meal on our website. Just click on the meal and the ingredients and nutrition are below the photo. We will call you to discuss the specific meals that you may still have questions about. Please feel free to call our customer service team at 1-877-516-2442, anytime you have any questions or issues, and we would be happy to help. We look forward to being of service to you!

Rated 5 out of 5 stars

She was AWESOME

She was AWESOME. Helped in every way. Set up reoccurring order.

April 14, 2026
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Reply from MagicKitchen.com

Thank you for your review! We are very happy to hear that Tamilla was able to help you get everything set up! She is an asset to magickitchen.com! We are very happy to have her!

Rated 5 out of 5 stars

I first received a magic cup when I was…

I first received a magic cup when I was in the hospital on my dietary tray. It was very unique and delicious dessert! I placed my first order today. I was very pleased at the cost and the convenience in ordering what I wanted. Will be a returning customer for sure

April 14, 2026
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Reply from MagicKitchen.com

We are so happy to hear that you were pleased with the cost and convenience of ordering the Magic Cups. Thank you so much for your review. We appreciate your business and look forward to continue to be of service to you.

Rated 5 out of 5 stars

Customer service was exceptional

Lori was very helpful in getting my order placed.

April 13, 2026
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Reply from MagicKitchen.com

Thank you for your review! We are happy to hear that you had such a pleasant experience with us. Lorie is a wonderful asset to Magickitchen.com. We appreciate your kind words and we will make sure Lorie hears about your experience.

Rated 5 out of 5 stars
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We are very pleased to hear that you had a wonderful experience with us. We are also very happy to hear that you are enjoying the items chosen. We look forward to serving you in the future.

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