MagicKitchen.com Reviews 

7,232
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and variety of meals offered, catering to various dietary needs. The ordering process is often described as easy and efficient, with many appreciating the lack of subscription requirements. Delivery service is consistently excellent, with orders arriving quickly, well-protected, and frozen solid. However, some people mentioned issues with the website or app, finding it confusing or experiencing glitches during ordering. A few other people also felt that some meals were bland, had dry meats, or that portion sizes were occasionally too small. Additionally, some customers reported receiving damaged containers or items that were not fully frozen upon delivery.

What people talk about most

Product

Users describe positive interactions with product, often praising the variety, taste, and convenience. Many... See more

Quality

People report positive experiences with quality, with many reviewers praising the delicious and high-quality... See more

Order

Reviewers mention positive feedback about the ordering process, highlighting its simplicity and ease of use,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

User experience

Customers had ambiguous experiences with user experience, with many finding the site easy to use, understand,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The meals came well protected in an appropriate container and were still frozen. Overall the quality is pretty good. I have some that I liked better than others. My favorites were the beef stew and me... See more

Company replied

Rated 4 out of 5 stars

I absolutely love the variety of meals you offer! Just placed my first low-sodium meal order! A lot of meal services make their low-sodium food pretty bland, so I'm really hoping for good flavor here.... See more

Company replied

Rated 4 out of 5 stars

Ordering, packaging and shipping is outstanding *****. Price/ Quality **, over priced, quality needs improvement. Meats are dry and tough. Vegatable taste like out of the bag grocery store frozen v... See more

Company replied

Rated 4 out of 5 stars

I purchased the variety pack - it gave me a sample of many of their foods. Was disappointed in some of their items and others were delicious. I felt like a hit or miss. However, their customer ser... See more

Company replied


Company details

  1. Food Products Supplier
  2. Meal Delivery
  3. Online Food Ordering Service

About MagicKitchen.com

Written by the company

Shop Now!

MagicKitchen.com has developed a program where families can buy chef-prepared tasty and healthy pre-made meals packaged for 2 or 4 people. All the preparation and cooking is done – the meal only requires reheating. Within 15 minutes of walking in your front door a hot, tasty, wholesome meal can be on the table and waiting for your family to enjoy.

You have a lot of options for meals, but no other will give you the taste, nutrition and quality for the price, for fully cooked frozen meals. We are confident you will love our food. Take our challenge: try our meals and if we do not meet your expectations, we will either replace the meal or give you a refund for any dishes you feel did not deliver on our promise of taste and quality.

For your convenience, we have two separate menus, our regular HomeStyle menu and our Special Diet Menu for those with special dietary needs.

A La Carte Menu ⮕

Tempting entrees, scrumptious sides and incredible desserts are sold separately so that you can build your meal. These meals are also categorized into healthy choices such as diabetic, low-fat, low-carb, diabetic-friendly and gluten-free.

Complete Meals Menu ⮕

Created by our chefs and dietitians, this menu delivers delicious complete meals with an emphasis on specific dietary needs such as seniors meals, portion control, diabetic meals and meals for renal and dialysis diets.

Shop Now!

15% Off with Promo TRUST

Written by the company

Delicious, Nutritious, Convenience!
Get 15% off entire website with promo code TRUST. Sign up for our newsletter to receive even more great deals! *Only one promotion allowed per order. Promotions do not apply to Special Deals page; if a Special Deals item is in your cart, it will not count towards total dollars spent.

Our Guarantee

You'll love our food, we guarantee it!

You'll love our food, we guarantee it!
If anything you receive from MagicKitchen.com arrives spoiled or damaged it will be replaced at our expense. Any meals you try that do not meet your satisfaction will either be credited or replaced in your next order.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

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Replied to 87% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(7,232)

656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This time

This time, merchandise was received in a timely manner!!! Thank you

May 5, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for the review. We are very pleased to hear that your items were received when expected. We do our best to make sure our customers have a wonderful experience with us.

Rated 5 out of 5 stars

Great food for our Senior population…

Great food for our Senior population and great customer service?

May 8, 2026
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Reply from MagicKitchen.com

Thank you for your kind review. We are so pleased to hear that you had such a wonderful experience with us. Our customers are very important to us and we always do our best to make sure our customers are completely satisfied. Thank you again for your review.

Rated 5 out of 5 stars
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We are happy to hear that you are enjoying the meals. We do our very best to make sure our customers have a wonderful experience with us. We hope to continue to serve you.

Rated 5 out of 5 stars

Great for seniors

Ordered for my 82 yr. old mother after a surgery. Delivery was fast and she loved the senior meals. We reordered. Would definitely recommend.

May 4, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are happy to hear that delivery was fast and that your mother enjoyed the senior meals. We truly appreciate your business and recommendations. We look forward to continuing to be of service to you and your mother.

Rated 5 out of 5 stars

Customer for many years

We have been a customer for many years. The fact that we keep ordering from Magic Kitchen for our parents speaks to the quality of prepared foods available and customer service. Thank you.

May 11, 2026
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Reply from MagicKitchen.com

We truly appreciate your business and are happy to hear that you are satisfied with our food and service. We want our customers to have a great experience with each order. We look forward to continuing to be of service to you and your parents. Thank you for your review!

Rated 5 out of 5 stars

Ordering is EASY

Ordering is EASY. Delivery is PROMPT. Food is WELL PREPARED and DELICIOUS.

May 10, 2026
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Reply from MagicKitchen.com

Thank you for your review! We are very pleased to hear that everything has gone wonderfully for you. We do our very best to make sure our customers have the best experience possible. We hope to continue to serve you!

Rated 5 out of 5 stars

Eva was very helpful and nice

Eva was very helpful and nice. You could have sold more if you weren’t sold out of product- like chicken. If your product is supposed to be stored frozen, why are you sold out of product- chicken, corn?

May 9, 2026
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Reply from MagicKitchen.com

Thank you for your review! Eva is a wonderful Aset to Magickitchen.com! We are very pleased that she was able to make ordering with us a wonderful experience. We do apologize that your favorites were out of stock. We do sometimes run out of our most popular items sometimes and we know this can be frustrating. However, we want to make sure that the meals we are offering our customers are as fresh as possible meaning we don't keep on overage of items in stock to sit in the freezer. We did want to share that most of the time when something is out of stock we typically have it back within one to two weeks. We also wanted to mention there is usually a date of restock listed on our website for the out of stock items. We hope this helps and we thank you for your review.

Rated 4 out of 5 stars

Food tastes good

Food tastes good. Portions tend to be rather small. Fish looked like skin had not been removed.

May 7, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are happy to hear that you are enjoying the meals. Regarding the portions being smaller we wanted to share with you that we do offer the ala carte menu. This menu offers some larger portions. We suggest taking a look at that menu. We thank you for your review.

Rated 5 out of 5 stars

Great meals

Great meals, mom is really enjoying them

May 1, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are thrilled that your mom enjoys the meals. We look forward to continuing to be of service to you and your mom.

Rated 3 out of 5 stars

I have stage 3 CKD

I have stage 3 CKD. I like that you deliver frozen kidney friendly meals. I can order as many and as often as I need without having to commit.

The portions could be a little larger. I add additional veggies when needed. You should get rid of the lima beans they are always dried out and tasteless. Your mashed potatoes are good but one tablespoon is not enough. From the start I have rated your meals from one to five. Now I have a good idea what to order. If you look at my last order, they are all rated five.

May 7, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are glad to hear the Renal diet has been working for you. We think it's important for our customers to be able to choose when they place an order with no contract or obligation. We are glad to hear that adding more veggies is working out for you. We appreciate your review.

Rated 5 out of 5 stars

After I choose my meas

After I choose my meals, I had problems checking out, forgot my password. Called phone # Justine answered, helped me reorder! Very grateful for her help!
So grateful, I am 90 years young and order on line often, some how messed this up!

May 5, 2026
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Reply from MagicKitchen.com

Thank you for your review! We are very happy that our customer service representative was able to help you! We do our very best to make sure our customers have the best experience possible. We hope to continue to serve you.

Rated 4 out of 5 stars

I like most the food for my diabetic…

I like most the food for my diabetic diet. The website could use some improvements in getting to the shopping page. Sometimes some of the individual meal packages are damaged. Overall I like it. The things I am pointing out are relatively monor.

May 4, 2026
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Reply from MagicKitchen.com

Thank you so much for your review. We are happy to that you are overall, satisfied. Please reach out to our customer service team at (877)516-2442 or email us at info@magickitchen.com, anytime you have an issue with your order or damaged items, as we want to make each order a great experience. We suggest using the web address below to get to the shopping page for our retail customers a bit quicker. We hope this information helps. We look forward to continuing to be of service to you.

https://www.magickitchen.com/frozenmeals.html

Rated 5 out of 5 stars
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review! We are very pleased to hear that you had such a great experience ordering your selections. We do our best to make sure the ordering process is as seamless as possible for our customers. We hope you enjoy your order.

Rated 1 out of 5 stars

Your site is not user friendly

Your site is not user friendly. I had to get my granddaughter in order to place my order and even she had trouble . I really like the Mighty Shakes, but find them terribly expensive

May 3, 2026
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Reply from MagicKitchen.com

Thank you for your review and we are very sorry to hear that you found the website to be difficult. We wanted to share with you that we do offer a customer service line for our customers to reach out to us if you have any trouble in the future we are happy to assist you over the phone by calling 877-516-2442. Regarding the cost of the mighty shakes shipping frozen items can be costly due to the dry ice and other packing items that need to be used to ship the items safely. We wanted to share with you that we have a sign up for discounts that we send out typically twice a month. We hope this helps and we appreciate your review.

Rated 5 out of 5 stars

Ordering was simple and concise

Ordering was simple and concise

May 3, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are pleased to hear that you found ordering to be a simple process. We have made small changes to our site to make it as user-friendly as possible. We appreciate your feedback and we hope you enjoy your order!

Rated 4 out of 5 stars

Easy to do & makes my busy life easier

Easy to do & makes my busy life easier. And I try & wait for discount offers.

May 3, 2026
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Reply from MagicKitchen.com

We are soooo happy to hear that our meals make your life easier. We look forward to continue to be of service to you! Thank you for your review!

Rated 5 out of 5 stars

Low sodium menu selection.

Low sodium menu selection.
Ease of ordering.

May 2, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are very happy to hear that you had a great ordering experience with us. We do our best to make things as easy as possible for our customers. We appreciate your business and we hope to continue to serve you.

Rated 5 out of 5 stars

Easy and Tasty

All of the frozen meals were easy to reheat, with simple and clear instructions. The meals were quite tasty as well.

April 14, 2026
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Reply from MagicKitchen.com

Thank you for your review! We are very happy to hear that you had such a great experience with us. We do our very best to make sure our customers are satisfied. We hope to continue to serve you.

Rated 5 out of 5 stars

Easy to find the meals you need

Easy to find the meals you need. Very easy to order.

April 15, 2026
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Reply from MagicKitchen.com

Thank you for your review. We are very happy to hear that you found ordering with us to be easy. We hope you enjoy your order.

Rated 5 out of 5 stars

Good so far.

April 15, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We want our customers to have a great experience with every order. We look forward to continuing to be of service to you.

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