MagicKitchen.com Reviews 

7,232
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and variety of meals offered, catering to various dietary needs. The ordering process is often described as easy and efficient, with many appreciating the lack of subscription requirements. Delivery service is consistently excellent, with orders arriving quickly, well-protected, and frozen solid. However, some people mentioned issues with the website or app, finding it confusing or experiencing glitches during ordering. A few other people also felt that some meals were bland, had dry meats, or that portion sizes were occasionally too small. Additionally, some customers reported receiving damaged containers or items that were not fully frozen upon delivery.

What people talk about most

Product

Users describe positive interactions with product, often praising the variety, taste, and convenience. Many... See more

Quality

People report positive experiences with quality, with many reviewers praising the delicious and high-quality... See more

Order

Reviewers mention positive feedback about the ordering process, highlighting its simplicity and ease of use,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

User experience

Customers had ambiguous experiences with user experience, with many finding the site easy to use, understand,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The meals came well protected in an appropriate container and were still frozen. Overall the quality is pretty good. I have some that I liked better than others. My favorites were the beef stew and me... See more

Company replied

Rated 4 out of 5 stars

I absolutely love the variety of meals you offer! Just placed my first low-sodium meal order! A lot of meal services make their low-sodium food pretty bland, so I'm really hoping for good flavor here.... See more

Company replied

Rated 4 out of 5 stars

Ordering, packaging and shipping is outstanding *****. Price/ Quality **, over priced, quality needs improvement. Meats are dry and tough. Vegatable taste like out of the bag grocery store frozen v... See more

Company replied

Rated 4 out of 5 stars

I purchased the variety pack - it gave me a sample of many of their foods. Was disappointed in some of their items and others were delicious. I felt like a hit or miss. However, their customer ser... See more

Company replied


Company details

  1. Food Products Supplier
  2. Meal Delivery
  3. Online Food Ordering Service

About MagicKitchen.com

Written by the company

Shop Now!

MagicKitchen.com has developed a program where families can buy chef-prepared tasty and healthy pre-made meals packaged for 2 or 4 people. All the preparation and cooking is done – the meal only requires reheating. Within 15 minutes of walking in your front door a hot, tasty, wholesome meal can be on the table and waiting for your family to enjoy.

You have a lot of options for meals, but no other will give you the taste, nutrition and quality for the price, for fully cooked frozen meals. We are confident you will love our food. Take our challenge: try our meals and if we do not meet your expectations, we will either replace the meal or give you a refund for any dishes you feel did not deliver on our promise of taste and quality.

For your convenience, we have two separate menus, our regular HomeStyle menu and our Special Diet Menu for those with special dietary needs.

A La Carte Menu ⮕

Tempting entrees, scrumptious sides and incredible desserts are sold separately so that you can build your meal. These meals are also categorized into healthy choices such as diabetic, low-fat, low-carb, diabetic-friendly and gluten-free.

Complete Meals Menu ⮕

Created by our chefs and dietitians, this menu delivers delicious complete meals with an emphasis on specific dietary needs such as seniors meals, portion control, diabetic meals and meals for renal and dialysis diets.

Shop Now!

15% Off with Promo TRUST

Written by the company

Delicious, Nutritious, Convenience!
Get 15% off entire website with promo code TRUST. Sign up for our newsletter to receive even more great deals! *Only one promotion allowed per order. Promotions do not apply to Special Deals page; if a Special Deals item is in your cart, it will not count towards total dollars spent.

Our Guarantee

You'll love our food, we guarantee it!

You'll love our food, we guarantee it!
If anything you receive from MagicKitchen.com arrives spoiled or damaged it will be replaced at our expense. Any meals you try that do not meet your satisfaction will either be credited or replaced in your next order.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(7,232)

656 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience

June 3, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We are happy that you had a great experience. We want our customers to have a great experience with every order! We appreciate you and your business. We look forward to being of service to you in the future.

Rated 5 out of 5 stars

I love all your products

I love all your products. Especially when you highlight new ones.

June 2, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We are very happy to hear that you are enjoying all of the items you have received from us. We try to add new items periodically. We hope you have tried the new ones we have currently added to the menu. We appreciate you and hope to continue to serve you.

Rated 5 out of 5 stars

Very cordial and knowledgeable of…

Very cordial and knowledgeable of product

June 2, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review! We appreciate you and we are so happy to hear that we were able to answer your questions and make ordering with us a great experience.

Rated 4 out of 5 stars

First order placed! Excited to try the low-sodium meals

I absolutely love the variety of meals you offer! Just placed my first low-sodium meal order! A lot of meal services make their low-sodium food pretty bland, so I'm really hoping for good flavor here. If the taste delivers, I'll definitely be back to write another review.

June 2, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We are very pleased to hear that you are giving us a try! We do our best to make sure the low sodium options still have great flavor by using spices. We think you will enjoy what we have to offer and we look forward to your next review!

Rated 5 out of 5 stars

Magic Kitchen has an elaborate menu of…

Magic Kitchen has an elaborate menu of frozen food items that will satisfy all customer palates because it is easy to pick and choose what is needed for your continued health. Your frozen food is delivered to your doorstep, which makes it easier to quickly pack it away in your kitchen freezer.

June 1, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We are very happy to hear that you have had such a wonderful experience. We do our best to make sure we have many different offerings. We hope to continue to serve you.

Rated 5 out of 5 stars

Ordering is SIMPLEm Delivery is SWIFT

Ordering is SIMPLEm Delivery is SWIFT. food is WELL MADE and TASTY.

May 18, 2026
Unprompted review
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you so much for your review. We love to hear that you found ordering to be simple and delivery to be swift. We are ecstatic to hear that the food is well made and tasty. We want our customers to be satisfied and to enjoy their meals. We look forward to continuing to be of service to you and appreciate your business.

Rated 5 out of 5 stars

I am learning what to order and what…

I am learning what to order and what not to order. I enjoy certain meals over other meals.

May 16, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We are so pleased to hear that you are finding your favorite meals. We think we have a nice variety for our customers to choose from. We appreciate your feedback and we hope to continue to serve you.

Rated 5 out of 5 stars

Fast shipping!!

Fast shipping!!

May 16, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for reaching out to us. We are happy to hear that you are pleased with your experience. We do hope to serve you in the future.

Rated 1 out of 5 stars

6 days to get food?

We didn't get the food....the food hasn't arrived, says 6 days travel....wow

May 14, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We are very sorry to hear of this issue. We tired reaching you by phone and also email. However, we were unsuccessful. We wanted to share with you that should your delivery be received in an unfavorable condition we are very happy to replace it for you. We hope this helps and please let us know how your delivery is received.

Rated 5 out of 5 stars

Easy ordering

Easy ordering. Quick delivery, frequent communication as to the order and it's delivery, great product!

May 12, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review and your business. We love hearing that you find ordering easy and delivery to be quick, as well as the product to be great. We truly want to our customer's to have the best experience with each order. We look forward to continuing to be of service to you.

Rated 5 out of 5 stars

Meals were much better than the last…

Meals were much better than the last service I used. Timely delivery. Well packed to stay frozen until delivery.

May 11, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We are so pleased to hear that you are enjoying the meals. We appreciate your feedback and hope to continue to serve you.

Rated 5 out of 5 stars

It was easy and fast response from…

It was easy and fast response from Magic Kitchen!
Price is good and I would recommend to others

May 16, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review! We are very happy to hear that you have had such a great experience with us. We value each and every one of our customers and we appreciate your recommendations. Thank you again for your feedback and we hope to continue to serve you.

Rated 5 out of 5 stars

I am a fan!!

The dish I have tried so far, lasagne, was absolutely outstanding, filled with fresh tasting vegetables and seasoned perfectly. I am a fan!

May 15, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review! We are so pleased to hear that you are enjoying the meals! Especially the lasagna it is a customer favorite. We thank you for your feedback and hope to continue to serve you.

Rated 5 out of 5 stars

Lyons magic cups

took a while to find your company, but once I did your customer Service representative was very helpful and the ordering process was fast and painless.

May 14, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

We are so happy that you found us and that you found our customer service representative helpful. We hope that you enjoy your Magic Cups once they arrive. We look forward to having you as a customer and appreciate your business. Thank you for your review.

Rated 2 out of 5 stars

DISAPPOINTED WITH SIZE & FLAVOR !

Used you for the first time. The ordering was problematic with a website glich, but I received very helpful assistance and everything was well packaged with a quick delivery. I like the fact that you can order whenever you wish with no subscription. I ordered six of the complete meals. I must say your portions were near to ridiculous in size, maybe enough for a small child to eat, certainly not for a normal adult. The turkey meal contained one small skinny slice of turkey with a little mound of stuffing and gravy. Really !! The mashed sweet potato was completely flavorless, the green beans dry and also tasteless! Haven't finished all the meals, but this particular one was awful ! Sorry, but I'm not sure I will order again because of portion sizes and lack of taste. Susan

May 13, 2026
Unprompted review
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We are sorry to hear that you are disappointed in the size and flavor of the meals. Most of our meals are designed with a dietician to be a healthy diet for customers who need a special diet. The meals are designed to be fit into a 2,000 calorie intake per day assuming that there is breakfast, an evening snack and being paired with other caloric liquids throughout the day. We understand that food is a personal taste, therefore we do suggest that if you are not on a diet restriction, to add your favorite seasonings, as most of our meals are seasoned to accommodate multiple diet restrictions. We would like to share with you that if there are no dietary restrictions than perhaps our A la Carte menu might have meals that may be more of your taste. Here is a link to view those options:

https://www.magickitchen.com/menu/main_courses.html.

We hope we can make your experience with us a little better so we have issued a refund for both of the Turkey meals that were ordered and would like to share, that it is a low sodium and portion-controlled meal. Once again thank you for your feedback.

Rated 5 out of 5 stars

Fast shipping and great communication

Fast shipping and great communication

May 6, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We are very pleased to hear that you your experience was a great one. We do our best to make sure our customers know exactly what to expect. We hope to continue to serve you.

Rated 5 out of 5 stars

The new sausage-egg-waffle sandwich is…

The new sausage-egg-waffle sandwich is an excellent addition to the menu. I also like the Italian meals and the Signature fish dinners.

May 6, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review! We are so pleased to hear that you enjoyed the new breakfast sandwich we are offering. We think it will absolutely be a customer favorite. Thank you for your feedback!

Rated 5 out of 5 stars

HAPPY CUSTOMER

I was first introduced to Magic Kitchen through a gift certificate, which I was thankful for as the food selection was easy to make and delicious. Since then I have bought items for myself and sent gift certificates to friends. They have responded that the food was delicious.

May 12, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your kind review! We are very pleased to hear that you have enjoyed your experience with us! We are also happy that you have chosen to give Magickitchen meals as a gift! We appreciate you taking the time to leave a review and we hope to continue to serve you.

Rated 5 out of 5 stars

Magic Kitchen has a great variety of…Dining options

Magic Kitchen has a great variety of food items so you never get tired of eating the same thing all the time. They cater to your dietary requirements and help you loose weight too. Delivery is fast and you can count on them for your food. You should give them a try !

May 12, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you for your review. We are very pleased to hear that you enjoy the variety of meals that we offer. We hope you've had a chance to take a look at the new items we've recently added to the menu. We are very happy to hear that your experience with us has been wonderful and we greatly appreciate your feedback.

Rated 5 out of 5 stars

A referral turned into a sure thing!

Very satisfied regarding:
well thought out selections,
tasty, portion control, exact cooking instructions: easy to microwave and plate.
Reasonably priced.

Like the idea of having it shipped
to your door in 3 days via FedEx.
Expert packing.

When ordering, phone reception
is very pleasant and most helpful.

May 5, 2026
MagicKitchen.com logo

Reply from MagicKitchen.com

Thank you so much for your kind review. We are so happy to hear that your experience was wonderful ordering with us. We try and make things as seamless as possible for our customers. We are also very happy to hear that our customer service team was able to assist you with your order. We thank you again for your review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look