Magictrips.com Reviews 

6,920
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the representatives for being extremely patient, polite, and knowledgeable when planning trips and managing complex requirements. Travelers note that the booking process is very straightforward, and the supportive team consistently secures wonderful deals tailored to their personal preferences. Consumers heavily value being able to speak directly on the phone to receive expert advice, helpful guidance, and prompt assistance with their holiday reservations. Some reviewers were not happy with communication issues, noting frustrating instances where online chats were ended abruptly or requests for support after booking were completely ignored.

What people talk about most

Staff

People report positive experiences with staff, highlighting that agents are exceptionally helpful, patient,... See more

Holidays

Users describe positive interactions with holidays, highlighting how agents went above and beyond to find the... See more

Booking process

Clients share satisfaction regarding the effortless booking process, noting that staff members are... See more

Service

Customers report extremely positive experiences with the service provided by the team. Reviewers frequently... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another great experience booking a holiday with this company. Morgan always goes way and beyond to help assist with any questions, changing of dates, times etc. we usually travel as a very large group... See more

Rated 5 out of 5 stars

We have previously booked with Blue Sea Holidays for 7 years for all of our holidays! Under Magic Trips, we spoke to Fred Ahmed, who helped us book our 2026 Summer holiday. He was patient, and took al... See more

Rated 5 out of 5 stars

We have used Blue Sea Holidays for a number of years now & we have always found them to be courteous and accommodating. This time around we have been assisted by Blessina Jetti who helped us clear up... See more

Rated 5 out of 5 stars

So, we booked a last minute package holiday through Morgan who was absolutely amazing from start to finish, throughout this process. He was always available to answer and questions or take a c... See more


Company details

  1. Travel Agency
  2. Travel Aggregator

Written by the company

Book holidays that combine exceptional value for money with great service. We can afford you amazing flexibility on durations. departure airports and airlines. Pick from All Inclusive, Half Board, Self Catering or Bed and Breakfast, Small and Friendly hotels through to 5 star deluxe resorts, City Breaks, Beach getaways or Luxurious Long Haul - but no matter what you choose you will experience the same high level of Customer Service that we pride ourselves on. You can book with confidence as all our hotels and flight deals are fully financially protected We provide more than just great holidays, we have destination guides, travel tips, travel information and a huge range of offers and exclusive deals for last minute bookings. We have over 35 years of travel experience so give us a call and let us find you the perfect getaway


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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No recent history of asking for reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(6,920)

151 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Booking for August 2026

We recently used blueseas to book a hotel, definitely the best price I could find. Although I had not used them before I had a great experience with the initial booking. A few days later we then decided to upgrade the hotel room. Paul was super helpful and went through all the options for the rooms to best suit a family of 5 and we agreed on a better combination of rooms for our party. I feel like we got a great service for a really good price.

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Booked two holidays with Morgan

Booked two holidays with Morgan , can’t praise enough, very helpful, nothing to much trouble. Dealt with him for a while now and will deal with him him in future . A credit to the company.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

I've been looking at booking a holiday…

I've been looking at booking a holiday to egypt for the past mth now, to the point I'd had enough of looking my self
So on Friday evening decided to ask for a call back, from blue sea holidays for the following day (Saturday morning 9:30am) Mr morgan Allen was totally on time & honestly what a lovely man" he was,
Total honestly from him & made what felt like a nightmare the past mth a walk in the park!
Trust me I don't leave reviews EVER!
But always read them 🫣 lol...
But feel he deserves to be named,
I'm the type that don't trust any company, and so use to booking with companies lile on the bech/love holidays
I felt I could trust them with handing over my money,
but decided to give blue sea holiday a try thanks to morgan making me feel totally at ease with step by step instructions on what's happening while on the phone to me.
We booked our family holiday for the 17th of September 2025 can't leave a comment yet on how, easy this has gone but will as soon as I'm back" home.
I will be booking when home for next year with him 100% 🤝

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Top job Morgan Alan! 🌟

We recently booked a last-minute family holiday through Blue Sea Holidays, and I can’t thank Morgan enough for the incredible service we received. From start to finish, Morgan made the whole process completely stress-free and straightforward. Nothing was ever too much trouble – every question we had was answered quickly and clearly, and their friendly approach gave us real confidence that everything was taken care of.

Booking a last-minute trip can often feel overwhelming, but Morgan went above and beyond to make it an enjoyable experience. Their professionalism, efficiency, and genuine care really stood out, and it honestly felt like we were in safe hands the entire time.

Thanks to Morgan, we’re now looking forward to a fantastic family holiday, and I wouldn’t hesitate to recommend Blue Sea Holidays to anyone looking to book their next trip. Truly 5-star service! 🌟🌟🌟🌟🌟

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, have been so helpful with all my issues including booking under the wrong name & adding on baggage & transfers,will definitely use again, special mention to Paul Ahmed

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Gerald Ford

The consultant, Gerald Ford was a delight to work with. Extremely professional, charming, very knowledgeable and nothing was too much trouble. Covered every option whilst being very reassuring and confirming everything.

Something that is a rarity these days. A true business professional, extremely knowledgeable, and still have a fabulous sense of humor. You made my day.
I look forward to working with you again. You are a true asset to the Company. I would strongly recommend the Company based on the experience today.
Happy customer. Thank you

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Harris was extremely helpful and…

Harris was extremely helpful and professional from start to finish. He went out of his way to make the booking process smooth, answered all my questions quickly, and made sure I felt confident about the holiday. What stood out most was that he didn’t just process the booking, but also offered really useful recommendations and insights that showed his experience in the travel industry. Excellent service – would definitely recommend Blue Sea Holidays and will book with Harris again in the future

August 23, 2025
Unprompted review
Rated 1 out of 5 stars

Total Ripp off book your own holiday you will be better off

Booked ua a great holiday at a reasonable price until you come to pay in full and they have your money. Things then change we had such a bad experience costing £80 for our seats on our flight extra because we were placed seperate on the plane, then want to order a meal sandwich and 1 meal £55 each way and we have no return boarding passes have to keep calling blue sea to order or sort out the problems they cause really wanted a non hassle holiday but it's far from that. We haven't even left yet it's booked for Sept I'm dreading it when we will return home from Turkey all the extra costs are not explained and they do not ask you on your booking but have full controll so you can't do anything yourself you have to keep calling blue sea then they charge you extautionate prices put you separately on your flight so you pay extra to sit together by the time I was told come back and book your seats at blue sea flight is full. REPLY : extra leg room yes but £80 I'm not that tall, £55 for a sandwich and a breakfast each way when sandwiches are £6.50 and say £10 for bfast on flight £55 was extautionate. I sooner take my own,Not recieved boarding pass on return can't understand as I got my outbound boarding passes, plus i cant manage my own holiday I've had to keep phoning bluesea which I haven't enjoyed as our seats were seperate if you had of put us together and asked a few more questions I wouldn't of had to keep phoning.

August 19, 2025
Unprompted review
Magictrips.com logo

Reply from Magictrips.com

Dear TB, this is such nonsense as has been repeatedly explained to you. You want extra leg room seats and all airlines charge for that and they have been booked for you. You cant have the boarding cards for the return as Jet2 do not issue them due to Turkish restrictions(you have to get them at the airport). The costs of ordering food are Jet2 prices and you are buying directly from them - I could go on but you dont want to listen or understand and want something for nothing or boarding cards that cant be issued.

Rated 5 out of 5 stars

Tunisia holiday

Molly John my adviser was very friendly n helpful n helped me find my holiday very smootly she gave me good afvise

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

I made an error with the booked seats…

I made an error with the booked seats on a TUI flight. Spoke to Paul Ahmed at Blue Sea Holidays, he resolved of issues with TUI and I was able to proceed on my flight to Egypt. The Service was above and beyond ever expected. Thank you. Highly recommended travel company..

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

I’d like to thank [Molly] for arranging…

I’d like to thank [Molly] for arranging my recent holiday with [Blue sea holidays]. From the very start, the booking process was smooth and stress-free thanks to their professionalism and attention to detail.

They listened to what I was looking for, gave clear advice, and made sure every part of the trip was well organized. Everything ran perfectly — from the accommodation to the planned activities — and I could truly relax knowing it was all taken care of.

I really appreciated [Molly]’s friendly and helpful approach. They went above and beyond to make sure my holiday was enjoyable. I’d highly recommend booking through them and will definitely do so again in the future. ⭐⭐⭐⭐⭐

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing holiday experience.

Blue Sea Holidays absolutely amazing in particular MORGAN our travel agent who did the bookings and recommended our hotel and apartment in Turkey. He made sure he communicated everything with us. The apartment and facilities were good.

August 11, 2025
Unprompted review
Rated 4 out of 5 stars

Excellent service

I got excellent service from maggie Hunt, no matter what my issue was she was more than willing to assist me and qwnt out of her way to help me with my booking, excellent customer service

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Morgan is an amazing person

Morgan is an amazing person, always provides me with, affordable holidays, this is my 3rd booking now, Hotels and transfers have been superb. He’s so understanding and very helpful. Customer service 100% he is very clear and makes me smile every-time we talk, I don’t book my Holidays Anywhere else.

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

very poor customer services

i will put official complaint on my arrival but i will not book again in my life with this company. Shown us totally different room and told us about the facilities in room and we paid extra for this room but we got shit H@@e room. Hotel don’t take any responsibility as we paid to blue sea and our agreement is with Blue sea.
Emailed 4 times on our check in day but totally ignored by Blue sea admin staff.
Molly was very sweet when she booked us but ignored all our emails.

i emailed at 2pm and got answer now at 6.30pm.
You will use the same language if you go through what we are.
i was dealing with molly and it’s her last email on my phone.
you are great but think about the journey from 1am in the morning till 12am and then you land in substandard hotel room.
room is verse than travelodge or premier inn. these room are 1000% better than you booked us and shown us different.

August 12, 2025
Unprompted review
Magictrips.com logo

Reply from Magictrips.com

Dear Sir, Im sorry that you are unhappy with your room. Our admin staff are currently looking into the matter and will be in contact with you. Noone is ignoring you. Molly doesnt have access to help you but she has passed on your emails to the admin supervisor. On another note I dont think you should be using that type of language to anyone, best regards Blue Sea Holidays

**update** I can assure you that I wouldnt speak like that to anyone. You sent the email to the wrong address - Molly wanst working at that time. We provide email addresses and phone numbers for anyone to contact if they need help. Our admin team are available all day via email or on the phone. We dont hide and they are there to help you if they can

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