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See what reviewers are saying

Rated 1 out of 5 stars

This is a scam website. Stay away from it. Been trying to close my account with them for over a month now. Sent the request, no reply. Customer service chat just says that they will remind the team ab... See more

Rated 1 out of 5 stars

I ask for withdraw over 4000pound and their website says 24-48 hours but they said i have to wait 7-21 working days. I deposit like 1000£ and i dont know what to do now. I saw so many scam messa... See more

Rated 1 out of 5 stars

DONT SPEND ONE PENNY WITH THESE PEOPLE ITS A FAKE SITE AND THEY DO NOT HAVE A CURACAO LICENCE! It’s a fake site, their games are rigged. I’ve put a complaint into Curacao licensing, Netherlands fraud... See more

Rated 1 out of 5 stars

SCAM.... SCAM.... SCAM... THIS HORRIBLE ROBBING SCUM WILL TAKE YOUR DEPOSITS BUT WONT GIVE YOU ANY WITHDRAWALS THEN CLOSE YOUR ACCOUNT. SIMPLY CONTACT YOUR BANK AND REQUEST A CHARGEBACK UNDE... See more

1.5

Bad

TrustScore 1.5 out of 5

27 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ask for withdraw over 4000pound and…

I ask for withdraw over 4000pound and their website says 24-48 hours but they said i have to wait 7-21 working days.

I deposit like 1000£ and i dont know what to do now.

I saw so many scam messages and i dont know what to do

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

This is scam site

This is scam site
I've lost thousands of pounds in 2 years , they don't want to self excluded us which it is against the law.
I am trying to recover my money , i complained to a special company and to the authorities.
I hope they gonna be cach

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

DONT SPEND ONE PENNY WITH THESE PEOPLE…

DONT SPEND ONE PENNY WITH THESE PEOPLE ITS A FAKE SITE AND THEY DO NOT HAVE A CURACAO LICENCE! It’s a fake site, their games are rigged. I’ve put a complaint into Curacao licensing, Netherlands fraud and police, look up casinomeister !!! They do not respond to emails

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

Scam website

This is a scam website. Stay away from it. Been trying to close my account with them for over a month now. Sent the request, no reply. Customer service chat just says that they will remind the team about it. Sending me promotional txts couple of times a day for different providers(possibly scam ones) when i am unsubscribed from promos. So you personal information is sold to data brokers from day one of registering.. Probably my worst experience with an online casino ever.

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Made a withdrawel of 500£ on 23 august. It is now 3rd november and still waiting. constantly get the same response. Im so glad ive only actually made 2 deposits on this site

August 23, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling site I have…

Absolutely appalling site I have requested my account closed over 200 times explaining they are enabling my gambling each time I message they add money to my account so I get into the deposit cycle again have spent money I can’t afford to use because of this I’ve begged them to close but account still open at my wits end

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

There should be a no stars option

There should be a no stars option. Absolute scam artists. Avoid at all costs. Still waiting for £200 in winnings that they keep fobbing me off about security checks. I’m a verified vip member.

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

DON’T USE THIS COMAPANY!!!!

DON’T USE THIS COMAPANY!!!!

Verified my account, requested a withdrawal for £200. Was made aware that I was a VIP user and should have had 24-48hour withdrawal. 10 days later still awaiting the withdrawal to be reviewed by “relevant department”. They pay out on your first win and then don’t pay out at all but keep your funds in a hold until you eventually get fed up. You get the same spiel from the live chat and emails saying it is processing and it shouldn’t be much longer, but it never comes. DONT USE unless you want to loose money.

September 20, 2025
Unprompted review
Rated 1 out of 5 stars

Scamming horrible scum

SCAM.... SCAM.... SCAM...

THIS HORRIBLE ROBBING SCUM WILL TAKE YOUR DEPOSITS BUT WONT GIVE YOU ANY WITHDRAWALS THEN CLOSE YOUR ACCOUNT.

SIMPLY CONTACT YOUR BANK AND REQUEST A CHARGEBACK UNDER FRAUD. YOU'LL RECEIVE ANY DEPOSITS BACK AND THE BANK WILL START AN INVESTIGATING TO THESE FRAUDSTERS!

AVOID......

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

Awaiting withdrawal

I've been using this site since April which has been a positive experience with no withdrawal issues up until now (about £4000 withdrawn so far). I have now been waiting over a month for my withdrawal to be paid out and upon reading the reviews on here I am now getting rather concerned. If or when I receive my withdrawal, I will be changing the rating to 5 as it has been a good experience until now.

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

Finally got a response via email today…

Finally got a response via email today after waiting weeks for a reply. They refunded my initial withdrawal and said something about security. I have now withdrawn my full account which is £3100 so we will wait and see now. I harass them daily about this as it is not fair. Hopefully I get my money

July 22, 2025
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM

THIS IS A SCAM! …and you will only ever find out if you’re lucky enough to win with these crooks! If you would like details how the scam works then please contact the magic win Facebook support page, I will tell you how you can at least get your money back. I’ve had £22,000 in my account balance that was never being paid to me, the scammer has since blocked me on chat and then closed my account with £22,000 in after winning £7,500 on blackjack earlier today! Complete scam! Reported to international fraud squad and claimed all the money back from my bank as fraudulent activity.

July 21, 2025
Unprompted review
Rated 1 out of 5 stars

Withdrew £297 at the start of January

Withdrew £297 at the start of January. Has been processing for 4 months. Same excuses everytime, there really busy (no your not, you've probably got less than 10 people on your site at once) secondly after months of waiting they just returned the funds back to MagicWin account and now have to withdraw again and have to wait all over again!

They are scam company and will not pay you! Please dont be stupid and deposit any money on this site!!

Update 06/09/25
Contacted today for an update. The excuses have changed. Now their saying they were part of a Cyber Attack so it will be even longer until i get anything from them. Its £297 from January!! Don't expect any money this site is unregulated

July 8, 2025
Unprompted review
Rated 1 out of 5 stars

The worst online bookmaker ever

The worst online bookmaker ever, avoid at all cost they do not pay out. They just suck and suck your money. Then when you win refuse pay out and put it as pending. Reported them to bank for fraud and didn’t get anything back my money or winnings. Then shut my account. Awful how they can get away with it. Do not use this site……

March 5, 2025
Unprompted review
Rated 1 out of 5 stars

Suspected scam

Been waiting 30 working days for a withdrawal of £3450 (2 Feb) despite being fully verified - get the same pre canned phrases from the customer service bots. Weird thing is they have paid me 4 withdrawals previously - £200, £400, £600, £800 - and longest took a week.
Expect I’m not getting this withdrawal back, but has anyone who has been waiting 6/8/12 weeks ever seen their withdrawals paid since reviewing? Or do I need to accept this is fraud?

February 2, 2024
Unprompted review

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