Magnet Reviews 3

Referred 2 new clients to them, and they billed the second referral for the first after 1) forwarding confidential information for the company to the wrong address 2) being notified it was the wrong address. When this was pointed out they suggested the 2nd client chase the first for the money they'd paid. Involved the GDPR person, they didn't read the emails and assured me I had been given the correct information and I had accepted it. Clowns.

It's a thoroughly disappointing service.

Extremely inconsistent speeds with common outages.

I signed up with Magnet for an internet connection on September the 20th
now, on October the 11th, I still don't have any internet.

I was supposed to have a technician come by, end of September, that never showed up - then the next time I got, after 8 calls between them and the company who is in charge of the technicians, I got a date for October the 11th, between 9AM-12:30PM ... I still don't have an internet connection... haven't heared from the technician, called them.. Magnet isn't picking up... normally, if I wait long enough, I may be lucky to get through, but now, their phone line just drops when I try and call them...

I think I've been ripped off...