Magnific Reviews 

2,735
TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

I've been using Magnific (former freepik.com) for at least a decade, initially for vector graphics and some templates on a premium subscription plan. The platform has evolved over the years into a c... See more

Rated 1 out of 5 stars

A payment for Enterprise Education - Magnific was done since 30 June 2026 for an amount 4000 Euro, several emails were sent to ai-partnerships, Guadalupe Sanchez Cotrina, Preena Godhwani, María Villal... See more

Company replied

Rated 4 out of 5 stars

Most of the time, I get what I want whether it is by way of image generation or video generation. Magnific has an impressive menu of models, so which model would best suit a creater's specific needs... See more

Rated 4 out of 5 stars

Very helpful platform for Graphic Designer like me working abroad. But one thing I comment. Sometimes my command does not follow for specific keyword and AI decide in his own results. But 80% of what... See more

Company details

  1. Software Company
  2. Film and Video Producer
  3. Photo Restoration Service
  4. Video Editing Service
  5. Video Production Service

Written by the company

Magnific (formerly Freepik) is an AI creative platform built for professional teams and individual creators. Founded in 2010, it now reaches over 100 million monthly visits and more than 1 million paid subscribers. The platform integrates AI tools for image, video, and audio creation, with precision camera and lighting controls, 3D environments, exclusive upscaling technology, and a library of 250M+ creative assets. Its collaborative canvas, Spaces, supports end-to-end team production without losing precision or brand consistency. Magnific serves enterprise marketing teams, creative studios, production agencies, and independent professionals worldwide.


Contact info

3.2

Average

TrustScore 3 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

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3.2

All reviews

(2,735)

431 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve used magnific and had a really…

I’ve used magnific and had a really good experience. (which I wasn’t expecting, I just wanna try it) but yeah it’s really worth it to use. Everything felt easy to used from the start. It saved me a lot of time and results were really better!!

Thanks!! 😄

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

I love the library and AI tools

I love the photo and vector library - free and premium. And I use the AI tools to change the background or things (like faces) in pictures and photos. I have been using Magnific (originally Freepik) for years.

July 4, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer support

Terrible customer support. Can’t even provide an invoice.

July 3, 2026
Unprompted review
Magnific logo

Reply from Magnific

Hi, Rosanna! Invoices are available for downloading them in your profile page, and also our CS team is happy to provide them if you can't download them from the site. If you let us know your ticket number we will review what happened. Thanks!

Rated 1 out of 5 stars

This is a crap app

This is a crap app. It is incapable of following a simple prompt. It changes settings constantly after beginning to create. And, complaining is a useless waste of time. The assistant analyzes the mistakes, apologizes and promises to fix the problem, but it never does. The only thing it does extremely well is gobble up credits.

July 3, 2026
Unprompted review
Magnific logo

Reply from Magnific

Hi, Joseph, can you please let us know if you contacted CS in order to ask for help, and if you did, can you please share your ticket number? we will be happy to assist you to get better results for your prompts!

Rated 5 out of 5 stars

I’ve been using Magnific Tool for a…

I’ve been using Magnific Tool for a while now and sobrang worth it siya for me. The subscription is reasonable like considering all the features you get especially if you’re using it regularly for work or content.

What I like most is how it provides a reliable solution to tasks that usually take a lot of time. Mas naging efficient yung workflow ko and the results are consistently good. Their service is also impressive. The platform is easy to use updates are helpful and whenever I needed assistance the support was responsive and professional.

Uhm overall if you’re looking for a tool that’s easy to use saves time and delivers quality results I definitely recommend giving Magnific Tool a try. Sulit ang subscription 🙌

June 30, 2026
Unprompted review

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