I've been using Magnific (former freepik.com) for at least a decade, initially for vector graphics and some templates on a premium subscription plan. The platform has evolved over the years into a c... See more
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A payment for Enterprise Education - Magnific was done since 30 June 2026 for an amount 4000 Euro, several emails were sent to ai-partnerships, Guadalupe Sanchez Cotrina, Preena Godhwani, María Villal... See more
Company replied
Most of the time, I get what I want whether it is by way of image generation or video generation. Magnific has an impressive menu of models, so which model would best suit a creater's specific needs... See more
Very helpful platform for Graphic Designer like me working abroad. But one thing I comment. Sometimes my command does not follow for specific keyword and AI decide in his own results. But 80% of what... See more
Company details
- Software Company
- Film and Video Producer
- Photo Restoration Service
- Video Editing Service
- Video Production Service
Written by the company
Magnific (formerly Freepik) is an AI creative platform built for professional teams and individual creators. Founded in 2010, it now reaches over 100 million monthly visits and more than 1 million paid subscribers. The platform integrates AI tools for image, video, and audio creation, with precision camera and lighting controls, 3D environments, exclusive upscaling technology, and a library of 250M+ creative assets. Its collaborative canvas, Spaces, supports end-to-end team production without losing precision or brand consistency. Magnific serves enterprise marketing teams, creative studios, production agencies, and independent professionals worldwide.
Contact info
Málaga, Spain
- support@magnific.com
- www.magnific.com
3.2
Average
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This program was fast and exactly as it…
This program was fast and exactly as it was prompted. No ghosting or strange side images. Perfect for what I need.
July 13, 2026
Unprompted review
Reply from Magnific
Hi, thank you for your words! We are glad you are enjoying our services!
Issue resolved.
I’d give this zero stars! Don’t bother testing this tool. The quality is appalling and their customer service is insulting. They don’t care about the quality of their product; their sole concern is your money. Once they have it they’re completely unhelpful and won’t resolve your issues. Even if your case falls somewhat within their strict policies they simply leave you stuck in an endless loop with their terrible customer service.
Update: Case 01686552. Issue resolved.
July 13, 2026
Unprompted review
Reply from Magnific
HI, Jonathan, we are willing to help you and also to review the support case. If you share your ticket number, we will see what happened!
Reply from Magnific
Hi, we are really happy you are enjoying our services1 Thanks!
Everything i need is always here
Everything i need is always here. Premium quality too.
July 11, 2026
Unprompted review
Reply from Magnific
Hi, we are really happy you are enjoying our services1 Thanks!
This experience of creating images is…very well
This experience of creating images is very well. The company is doing well. That's all, Thanks Magnific for this type of service!
July 11, 2026
Unprompted review
Reply from Magnific
Hi, we are really happy you are enjoying our services1 Thanks!
i used it to create images for the scouts
i used it to create images for the scouts and it was absolutely great,helpful, easy to use, different variations, the images r really of good resolution and capture the description very closely
July 11, 2026
Unprompted review
Reply from Magnific
Hi, we are really happy you are enjoying our services! Thanks!
I was quite pleased of the outcome of…
I was quite pleased of the outcome of my image. Other Co's. I tried gave me something unexpected. Some good others lousy.
July 10, 2026
Unprompted review
Reply from Magnific
Hi, we are really happy you are enjoying our services!Thanks!
the tools are so easy to use.
the tools are so easy to use.
i would prefer this than any other sites i know
July 10, 2026
Unprompted review
Reply from Magnific
Hi, we are really happy you are enjoying our services! Thanks!
Excellent effect
Excellent effect, create perfect image for my Small business startup, thank you so much.
July 8, 2026
Unprompted review
Scamming loyal customers
They're trying to rip off loyal customers. I had been a paying customer of Freepik for years, but after the takeover and rebranding, Magnific.com is now denying me access to products I've already paid for and demanding that I purchase them again. This is a total scam and absolutely outrageous. They are violating European consumer rights and ignoring all complaints on the matter.
July 8, 2026
Unprompted review
Reply from Magnific
HI, Abszu, we would like to clarify that the fact that you need an active plan in order to download items it is not due to the rebranding. If you have downloaded an item previously when you had a paid plan, you can keep using that item and your license will cover you indefinitely. But you can not download once your plan is expired, and this has always been this way.
awesome website
July 9, 2026
Unprompted review
i loved it
i loved it, i really liked how fast it was when it comes to generating of images. This is one of the best Ai I have ever used.
July 9, 2026
Unprompted review
Executed instructions accurately
July 8, 2026
Unprompted review
I've paid a monthly subscription and didn't get any benefits
I've paid a monthly subscription, the amount was charged from my banking account, and still didn't get any credits. I've contacted the support and no one is responding.
July 1, 2026
Unprompted review
Reply from Magnific
Hi, Saber, that is very unusual, if you share your ticket number we will be able to review your case!
Great experience and animations for…
Great experience and animations for learning of note.Very useful tool
July 7, 2026
Unprompted review
Ideal for creating illustrations to add…
Ideal for creating illustrations to add to my PowerPoints to make them more interesting especially when delivering 'dry' content
July 7, 2026
Unprompted review
How To Make:
July 5, 2026
Unprompted review
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