Ma jolie salopette Reviews 63

TrustScore 2 out of 5

2.2

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2.2

Poor

TrustScore 2 out of 5

63 reviews

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Replied to 36% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Terrible experience, no customer service, terrible quality

I placed an order from what I thought was a french company, then received shipping information from china. I paid a very high price for absolutely terrible quality dungarees that don't fit, and now I am trying to return them and their email doesn't work, their online contact us form doesn't work and I can't find any info for returns. I doubt I will get my money back and I can't believe I paid so much for something so terrible. Avoid these guys like the plague.

May 1, 2026
Unprompted review
Rated 1 out of 5 stars

They are scammer, report them to police

They are scam.
I ordered two Salopettes very high priced. After one month I followed up and they said oh sorry we were not sure about your address!!!! I just sent them again my address and weeks after I received only one salopette!!!
After sending them so many emails and photo of the product they said we will send the second one. Yesterday I sent them an email that I do not need the second product anymore and please refund me. They answered today that: you have received the second one! we can give you a 40% discount on your next purchase since we cannot refund you!!!! I never received the second product and they are not willing to refund me!
They are thief from China. They act as a French company to gain your trust.
p.s. Last week they sent me an email that they need my signed handwriting letter and a copy of my ID to refund me!!!! I am going to report them to police at this stage.

Reply: So you are not rejecting that you have stolen my money, and your only defense is that you are not Chinese? You are not only thief, but also resist!

October 22, 2024
Unprompted review
Ma jolie salopette logo

Reply from Ma jolie salopette

Dear customer,

Thank you for your feedback. Your feedback is very important to us and we work hard to bring you the best experience possible.

We ship mainly from China, but also have a warehouse in France. Our customer service and most of our company is made up of French people, all of whom are dedicated to providing you with the best possible service!

Please do not hesitate to contact us via our contact form, we remain at your disposal.

Have a nice day!

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