MakeBox & Co Reviews 268

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

These products are beautiful. Im obsessed. But i write this review as there was something missing in one of my kits. It took a while but just received the missing spare pattern, alongside a mystery gi... See more

Rated 5 out of 5 stars

Makebox are a truly caring company. Their monthly subscription boxes are exciting, varied and give the chance to try new crafts. Each box comes with all the necessary materials to complete the task, a... See more

Company replied

Rated 4 out of 5 stars

I've purchased several Makeboxes now for myself, friends and family. These have been shipped all over the world. What can I say? They have brought so much Joy! During a time of such anguish and uncer... See more

Company replied

Rated 2 out of 5 stars

I bought the rainbow kit and the embroidery purse/handbag it but unfortunately had several problems with both. There wasn't enough yarn especially for the longer pieces of the rope. The printed instru... See more

Company replied

Company details

  1. Craft Store
  2. Art Handcraft
  3. Art Supply Store

Written by the company

Craft boxes, materials and inspiration to take you on a creative journey.


Contact info

4.1

Great

TrustScore 4 out of 5

268 reviews

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Replied to 60% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Fab, fab, fab

After finding this great crafty company in lock down and ordering various boxes for family members with fab feedback. I now have my own subscription.... It's lovely to get my monthly craft parcel. The packaging is fab and all instructions and equipment included to create some wonderful projects. Thank you

April 19, 2022
Rated 5 out of 5 stars

Fab!

Absolutely stunning products. Brilliant service. Can’t fault, and can’t praise enough!

March 17, 2022
Rated 2 out of 5 stars

It's ok but not brilliant

I bought the rainbow kit and the embroidery purse/handbag it but unfortunately had several problems with both. There wasn't enough yarn especially for the longer pieces of the rope. The printed instructions for purse/handbag were not nearly detailed enough for the complete novice. The embroidery thread was really cheap. Personally both kits were not worth the money and there are many better quality kits on the market. It was beautifully packaged but I bought both to learn new skills and not just look at the packaging.

March 11, 2022
Unprompted review
MakeBox & Co logo

Reply from MakeBox & Co

Thank you taking the time to leave this review and I am very sorry that you are disappointed in our products. Our rainbow boxes are our best selling boxes and we always have fabulous feedback on them, so I am sorry that this wasn't the case for your box - we are always on hand if you need any advice on techniques or if you needed any extra yarn sent to you. With regards to the embroidered purse, we haven't sold a box of this description for a few years but we are more than happy to help if you need more information on the making process or other tips and tricks. We pride ourselves on using the highest quality materials and photographic instruction booklets so that every crafter can have a great experience from start to finish. I am sorry if you feel we missed the mark here. Please do email me on info@makebox.co if I can do anything to help or if you have any further questions. Thank you, Elle

Rated 4 out of 5 stars

Hello I love the quality of the fabric…

Hello I love the quality of the fabric and the bunny has turned out nicely. Unfortunately I made it while suffering from covid and forgot to put in seam allowances and the limbs are very thin! Just slightly bigger bits would have turned out better for me( not your fault. ) I didn't like having to sew the bunny into the blouse so I have made it so you can take it off. I made the collar so it goes all around the neck,fiddly but I prefer it like that.

March 9, 2022
Rated 5 out of 5 stars

Highly Recommended

The kits are wonderful! Great value for money (especially if you subscribe), and very thoughtfully put together. Customer service has always been incredibly helpful when I've had any queries. And I'm always pleasantly surprised by how quickly purchases arrive. I would not hesitate to recommend Makebox & Co (in fact I have, to several friends!).

February 24, 2022
Rated 5 out of 5 stars

I am truly impressed with Make Box

I am truly impressed with Make Box. The quality of the craft kits is extremely good and the customer care is excellent. After receiving the same box twice we were told to keep it and another would be sent out immediately. Thank you Make Box.

February 24, 2022
Rated 5 out of 5 stars

Amazing kits, highly recommended!

I ordered a lot of kits from Makebox just before Christmas and I have to say they are all of excellent quality with very easy to follow instructions for beginners!

One of my projects I ran out of yarn and they sent me a replacement straight away and were very apologetic! Excellent customer service, will definitely order again and would highly recommend! :) Learnt alot of new skills and crafts!

February 20, 2022
Rated 5 out of 5 stars

Excellent craft box subscription…

Excellent craft box subscription company. Quality products. Very happy with the orders I have made.

February 16, 2022
MakeBox & Co logo

Reply from MakeBox & Co

Thanks so much, we are so happy you love the boxes. Elle

Rated 1 out of 5 stars

I have an issue with money being taken…

I have an issue with money being taken for stuff I did not buy and are having a hard time contacting this Makebox company. Why is there no telephone number I can call?

February 14, 2022
Unprompted review
MakeBox & Co logo

Reply from MakeBox & Co

Hi there, I am more than happy to help, but I cannot seem to find any correspondence from yourself? We do not have a phone number but you can email us at any time on info@makebox.co and we always reply within 2 business days. Thank you, Elle (Community Manager)

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