Makesure Insurance Services Limited Reviews 

2,002
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY – IT IS BOGUS The published phone number is permanently unreachable. Emails sent to the published email address are routinely ignored. The published company number... See more

Rated 5 out of 5 stars

Looked at loads of other Insurance Sites.Some ridiculous prices .Opted for Makesure.Answered Medical Screening and made sure cover was adequate for our Holiday.I am sure many people have minor problem... See more

Company replied

Rated 5 out of 5 stars

Extremely pleasant young lady on the other end of the phone. Very informative. Renewal went through smoothly. Excellent value for money. Good pridce for exactly the same insurance that other companies... See more

Company replied

Rated 5 out of 5 stars

Easy to complete forms etc, competitive price . Sent acceptance documents very promptly. Cannot comment on actual service as in any claim, as have not travelled yet to my destination. Hope I don't... See more

Company replied

Company details

  1. Travel Insurance Company

Information provided by various external sources

Makesure Insurance Services Limited is an insurance broker specialising in providing travel insurance with both Annual Multi-Trip and Single Trip policies. The company is known for offering policies to those with pre-existing medical conditions up to the age of 76 for Annual Multi-Trip and with no upper age limit for Single Trip policies. Additionally, it also serves those who are younger and with no medical conditions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.5

All reviews

(2,002)

1 review in the last 12 months

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Rated 5 out of 5 stars

TRAVEL INSURANCE

Applied online, very easy process with no hitches. Very competitive rates and very straightforward.
Would recommend looking at this company and will definitely be using again if rates remain consistent.

August 15, 2023
Makesure Insurance Services Limited logo

Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated.

Rated 2 out of 5 stars

i was on the telephone for over 20 mins…

i was on the telephone for over 20 mins and no answers to the issues.

August 14, 2023
Makesure Insurance Services Limited logo

Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated. I'm sorry to hear that you have not had your issues answered. If you wish to email me directly I will look into it for you.
tonje.stremes@makesureinsurance.co.uk

Rated 5 out of 5 stars

Straightforward questionnaire re health…

Straightforward questionnaire re health issues making it easy to navigate the site. Instant assessment and quote.

August 6, 2023
Makesure Insurance Services Limited logo

Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service good advice and prompt response to my questions
Would recommend for travel insurance

August 13, 2023
Makesure Insurance Services Limited logo

Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated.

Rated 5 out of 5 stars

Holiday Insurance

Promptly dealt with enquiry highly recommended

August 13, 2023
Makesure Insurance Services Limited logo

Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated.

Rated 5 out of 5 stars

Easy online application

Easy online application, great price for people with medical conditions

August 5, 2023
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Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated.

Rated 3 out of 5 stars

Very repetitive when answering the…

Very repetitive when answering the questions, had to answer the same question 3 times,

August 12, 2023
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Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated.

Rated 5 out of 5 stars

No problems easy to do ideal for older…

No problems easy to do ideal for older people great service

August 11, 2023
Makesure Insurance Services Limited logo

Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated.

Rated 3 out of 5 stars

The proof of this insurance will be…

The proof of this insurance will be when I need to make a claim. We are all hoping this will never be necessary!

August 4, 2023
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Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated.

Rated 5 out of 5 stars

Really competitive price and covers all…

Really competitive price and covers all my medical needs no hassle would definitely recommend them

August 3, 2023
Makesure Insurance Services Limited logo

Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated.

Rated 5 out of 5 stars

Very helpful very polite very…

Very helpful very polite very affordable will continue to use them thank you

August 9, 2023
Makesure Insurance Services Limited logo

Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated.

Rated 5 out of 5 stars

Easy to complete forms etc

Easy to complete forms etc, competitive price . Sent acceptance documents very promptly. Cannot comment on actual service as in any claim, as have not travelled yet to my destination. Hope I don't have to make a claim. But time will tell.

August 9, 2023
Makesure Insurance Services Limited logo

Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated.

Rated 5 out of 5 stars

Easy to complete

August 8, 2023
Makesure Insurance Services Limited logo

Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated.

Rated 5 out of 5 stars

I have many medical conditions the form…

I have many medical conditions the form allowed me to document an complete each condition separately so I knew everything was being covered

August 8, 2023
Makesure Insurance Services Limited logo

Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated.

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